• Bookmark

    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

Write a Review

Overview

JobHero has a rating of 4.6 stars from 15,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
958
Neutral
65
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,183)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user hauolik2
Hawaii
1 review
0 helpful votes
  • Send Message
February 14th, 2023
Verified purchase

My experience has been great. Online application is very user friendly.

Date of experience: February 9, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user ginar200
Colorado
2 reviews
0 helpful votes
  • Send Message
February 22nd, 2022
Verified purchase

The process is super easy! Really helped with my writer's block and reading these cover letters gave me a big confidence booster!

Reason I chose this business:

Service popped up online

Reason I chose this product:

Trying to get into new field and this really helped.

Date of experience: February 15, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user anthonyo660
GB
1 review
0 helpful votes
  • Send Message
February 7th, 2023
Verified purchase

Lovely pretty straightforward forward, the recommendation was excellent

Date of experience: February 7, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello, Anthony

Thank you for the 4-star rating!

-JobHero

Thumbnail of user ayannahb2
Virginia
1 review
0 helpful votes
  • Send Message
July 14th, 2023
Verified purchase

Didn't Know it cost money. Don't want to take a survey for free

Reason I chose this business:

Needed a resume

Reason I chose this product:

Needed a resume

Date of experience: June 14, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:

Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.

Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user veronicay52
Virginia
1 review
0 helpful votes
  • Send Message
June 14th, 2023
Verified purchase

Meet my expectations but, was displeased that a fee is charged.

Reason I chose this business:

Display our advertisement revealed what I was looking fior.

Date of experience: June 14, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user cyprianm5
Zambia
1 review
0 helpful votes
  • Send Message
February 14th, 2023
Verified purchase
Reason I chose this business:

It is one of the best platforms.

Reason I chose this product:

To apply for a new job

Date of experience: February 11, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

-JobHero

Thumbnail of user amita73
India
1 review
0 helpful votes
  • Send Message
July 3rd, 2023
Verified purchase

Date of experience: June 17, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user stephaniew1817
Texas
1 review
0 helpful votes
  • Send Message
February 14th, 2023
Verified purchase

Thanks for the help. It's been over thirty years since I've written a resume.

Reason I chose this business:

Near the top of Google search

Reason I chose this product:

Needed a resume done for me

Date of experience: February 12, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user karenr2868
Canada
1 review
0 helpful votes
  • Send Message
February 14th, 2023
Verified purchase

I wanted the special save 84 % - pay once, but was unable to selected that choice.

Reason I chose this business:

Searched online and found this site.

Reason I chose this product:

Need an updated resume.

Date of experience: February 9, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

-JobHero

Thumbnail of user tosing
Canada
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase
Reason I chose this business:

Use its before

Date of experience: September 19, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:

Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.

Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user sarbarir
Virginia
1 review
0 helpful votes
  • Send Message
January 14th, 2021
Verified purchase

So far the experience has been seamless. Really happy to finally find a site where I can manage my resume easily.

Reason I chose this business:

The collection of templates helped in decision

Reason I chose this product:

Intuitive and affordable, this will help me manage my resume easily going forward.

Date of experience: January 11, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Thumbnail of user howardf473
Estonia
1 review
0 helpful votes
  • Send Message
February 14th, 2023
Verified purchase

I found the cover letter tool extremely helpful with lots of useful suggestions.

Date of experience: February 14, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello, Howard

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user rayp499
California
1 review
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase
Reason I chose this business:

I will be applying for a new job in the near future.

Reason I chose this product:

My resume needed to be updated.

Date of experience: August 23, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user raym674
Canada
2 reviews
0 helpful votes
  • Send Message
August 9th, 2022
Verified purchase

Absolutely amazing! So easy to pick qualities and Job Hero generates such a professional Cover letter. Thank you

Reason I chose this business:

Just thought I'd try it

Date of experience: August 8, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your satisfaction with us, Ray!

Thumbnail of user codyt120
Florida
1 review
0 helpful votes
  • Send Message
November 3rd, 2022
Verified purchase

It's Amazing how you guys have perfect job descriptions for veterans that can translate into the real world.

Reason I chose this business:

For a class project i needed to spruce my resume up

Reason I chose this product:

I needed a resume

Date of experience: October 30, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

-JobHero

Thumbnail of user waltemyerz
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 22nd, 2023
Verified purchase

Should have all colors as search choices. Ex. Purple

Date of experience: August 22, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user aprild455
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 21st, 2023
Verified purchase

I was having the hardest time with formatting and verbiage. This helped so much.

Reason I chose this business:

Needed quality help.

Reason I chose this product:

Looking for a job after abrupt end of previous jobg

Date of experience: August 21, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user davidj3291
South Africa
1 review
0 helpful votes
  • Send Message
February 21st, 2023
Verified purchase

Great experience. Would buy it if i had a continuing need

Reason I chose this product:

Needed to combine 2 pdfs

Date of experience: February 17, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

-JobHero

Thumbnail of user halelyaht
New York
1 review
0 helpful votes
  • Send Message
July 3rd, 2023
Verified purchase

Date of experience: June 18, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user reginaldf58
Florida
1 review
0 helpful votes
  • Send Message
February 15th, 2023
Verified purchase

Its easy. I just told my brother about the site. Thanks

Date of experience: February 14, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user amyh2286
South Carolina
1 review
0 helpful votes
  • Send Message
May 15th, 2023
Verified purchase
Reason I chose this business:

I thought it was free

Reason I chose this product:

I thought it was free

Date of experience: April 15, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for taking the time to rate us and share your thoughts with us!

We want to apologize for any confusion that this caused. To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version that can be pasted on to a Word document completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we offer a 100% money-back guarantee for our 14-day trial; if you are not satisfied with our services, we invite you to give us another try!

-JobHero

Thumbnail of user amanm36
India
1 review
0 helpful votes
  • Send Message
September 28th, 2023
Verified purchase

Very Good. Easy to make resumes with a cover letter

Reason I chose this product:

Value for Money

Date of experience: September 28, 2023

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user kateria
New York
1 review
0 helpful votes
  • Send Message
September 26th, 2023
Verified purchase

Some promos need more information. To help explain why they are good for a resume.

Reason I chose this business:

Was suggesting to me.

Date of experience: September 26, 2023

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

We appreciate your valuable feedback, as it helps us to continuously improve and provide better services to our valued members.

Thumbnail of user adams2060
GB
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase
Reason I chose this product:

I really needed it for a new job

Date of experience: March 24, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user wanc11
Hong Kong
1 review
0 helpful votes
  • Send Message
September 16th, 2023
Verified purchase

Date of experience: September 16, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Jump Start Your Career
With Our Resume and Cover Letter Builders

Company Representative

Thumbnail of user dougj2
Laura T.
Typically responds within 12 days

How do I know I can trust these reviews about JobHero?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about JobHero?