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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
962
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,182)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user temeuraf
Alabama
1 review
0 helpful votes
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November 11th, 2020
Verified purchase

JobHero was very helpful and allowed me to complete my resume fast and easy. Along with providing very stylish yet professional resume formats.

Date of experience: November 9, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Temeura, for sharing your feedback and rating us with five-stars!

Thumbnail of user phyllish162
Georgia
1 review
0 helpful votes
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December 31st, 2020
Verified purchase

The JobHero resume builder was so easy and user friendly. I love the suggestions provided for the jobs!

Reason I chose this business:

I needed something quick and that would basically do the work for me.

Reason I chose this product:

I needed to updated my resume.

Date of experience: December 30, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Phyllis, we appreciate you detailing your satisfaction with our builder.

Thumbnail of user jamesv720
South Africa
1 review
0 helpful votes
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June 11th, 2021
Verified purchase

Loved it, made it so simple to setup a proffesional CV that I would not have been able to do it myself. Made it easy to articulate the skills set

Date of experience: June 6, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user stevem2406
GB
1 review
0 helpful votes
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February 7th, 2022
Verified purchase

Thought the cover letter tool was free didnt find out I had to pay until I tried to print/email/save the document!

Reason I chose this business:

Internet search

Reason I chose this product:

I needed help urgently

Date of experience: February 5, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We're very sorry for any confusion, Steve.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user montya10
Massachusetts
1 review
0 helpful votes
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May 11th, 2021
Verified purchase

The teempetes and the easy of the interface makes this a great online application for resume building.

Reason I chose this business:

Need source for online resume ideas.

Reason I chose this product:

I chose the 14-day trial version so I can see if I'll need this tool on a long-term basis or mot.

Date of experience: May 11, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Monty, reviews like this really make our day!

Thumbnail of user amandaq110
Arizona
1 review
0 helpful votes
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July 20th, 2020
Verified purchase

Very user friendly and takes allot stress off creatng a resume. Also, very affordable and professional service

Reason I chose this business:

Stress and anxiet creating my own resume

Reason I chose this product:

Need to jump start my career due to COVID 19

Date of experience: July 18, 2020

Thumbnail of user mnauelk
Manuel K. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user saraht709
Maryland
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

Finding the right career that fit with my special ed teacher experience transiting my career was difficult.

Reason I chose this business:

My daughter suggested that I used JobHero to help me create my resume.

Reason I chose this product:

I was having a difficult time creating my resume transiting my career due to the pandemic situation.

Date of experience: January 9, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us with four-stars!

Thumbnail of user mikaylab25
Minnesota
1 review
0 helpful votes
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June 29th, 2021
Verified purchase

The service is o. K., but it is difficult to edit because it keeps skipping the curser to a place other than where I want it to do.

Reason I chose this business:

I needed a sample cover letter.

Reason I chose this product:

I'm applying for a job.

Date of experience: June 29, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Mikayla, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!

Thumbnail of user ericq222
India
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

I am trying paymen with indian credit card and its not processing. I had to use usa card. Though its indian rupee payment.

Date of experience: September 19, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Eric, for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so please look for an email from us shortly.

Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user tomh1221
India
1 review
0 helpful votes
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December 29th, 2020
Verified purchase

Very good website for making resumes. Gave multiple options and formating and key and relevant words.

Reason I chose this business:

Found it easily. On a google search.

Reason I chose this product:

Was exactly what I was looking for.

Date of experience: December 27, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, for sharing your feedback and for giving us a great rating.

Thumbnail of user pauls3500
Texas
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Provided resources were helpful and easy to understand.
The resume builder itself was highly customizable and easy to use.

Date of experience: December 16, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user atefehz1
Canada
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

We are using JobHero to create multiple resumes.
Need to search for resumes for updates
There should be a search option to search based on name

Reason I chose this business:

Using JobHero for almost 9 months now

Date of experience: July 20, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Atefeh, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!

Thumbnail of user jarrettf10
Michigan
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Thank you JobHero, you saved the day! The ease of cresting a resume was a breeze with your site. Thank you once again

Date of experience: August 1, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user meenaf1
California
1 review
0 helpful votes
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September 18th, 2020
Verified purchase

The cover letter was easy to do. The original letter was a little lengthy. I needed to do alot of editing

Reason I chose this business:

Easy to use

Reason I chose this product:

Easy to use. It's a beginning point for my cover letter

Date of experience: September 13, 2020

Thumbnail of user mnauelk
Manuel K. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user ellenc438
South Africa
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Thank you so much, I've been self-employed for over 5 years and wasn't sure how to box my skills. This was a helpful platform.

Date of experience: June 20, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user wendyc596
Canada
1 review
0 helpful votes
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February 12th, 2021
Verified purchase

Good editing program although when two word are mistakenly typed together you have to retype both words

Reason I chose this business:

Needed an updated resume

Date of experience: February 11, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Wendy, for your feedback!

Thumbnail of user jamesk1735
Michigan
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

Great! This was very easy and accomodating. I needed something quick for some insurance applications.

Reason I chose this business:

Needed resume

Reason I chose this product:

Heard great things

Date of experience: April 13, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user kathf48
Canada
1 review
0 helpful votes
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April 4th, 2022
Verified purchase

Amazing! I never knew about this feature online. JobHero made making a resume so feasible and interesting.

Reason I chose this business:

I didn't know how to write a professional resume.

Reason I chose this product:

It was worth it.

Date of experience: April 3, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user suresht14
Colorado
0 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

Suggestions for job titles are not good at all. Software Product mgr - doesn't align with any of the suggested bulletpoint examples.

Date of experience: January 18, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.

Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user shakeram3
Canada
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

I loved that you provide suggestions decryption for each role and pointed my resume in right professional tone

Date of experience: June 1, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user maryk2854
Texas
1 review
0 helpful votes
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February 1st, 2022
Verified purchase

Great to have automated responses for my skills because I wouldn't know how tot word it professionally.

Date of experience: January 31, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user charlesl978
New Jersey
1 review
0 helpful votes
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May 25th, 2021
Verified purchase

I am happy to have found this application. L was under pressure and pressed for time but Jobhero saved the day.

Reason I chose this business:

Simplicity of use

Reason I chose this product:

Popped up on search and easy to maneuver. No brainer. Oh, and the prefilled skills saved the hunting of grammatical correctness when writing in concise sentences.

Date of experience: May 24, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Charles, for sharing your feedback and rating us five stars!

Thumbnail of user virginiak581
Colombia
1 review
0 helpful votes
  • Send Message
February 7th, 2022
Verified purchase

I am impressed by how useful JobHero was at helping me create an outstanding VA resume. Thank you very much for this tool!

Date of experience: February 5, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user stephanieb1318
California
1 review
0 helpful votes
  • Send Message
April 19th, 2021
Verified purchase

Excellent service. It helps to create letters in a much more professional manner and takes the stress of overthinking out.

Reason I chose this business:

I thought it would fit my needs.

Reason I chose this product:

I needed help creating a cover letter to help me get the job I want.

Date of experience: April 19, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Stephanie, we always love to hear our customer feedback!

Thumbnail of user matilav
Australia
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

Why not just do 14 dys alone, very frustrating happy to pay 2-5 for 2 weeks, but subscription only is sneaky

Date of experience: January 10, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.

However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.

In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.

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Thumbnail of user dougj2
Laura T.
Typically responds within 12 days

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