JobHero has a rating of 4.6 stars from 15,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
Had trouble conceptualizing what the finished product would look like. Might have chosen a different template but wasn't willing to start over.
Looked like it had many options. The samples were very helpful. Especially in my field, things never fit.
Had to choose some plan in order to get my resume. Wish that had been up front instead of feeling like you were holding the resume hostage.
Date of experience: January 14, 2021
This is exactly what I have been looking for, your bullets don't sound contrived or from a boilerplate.
Need to update my resume
I liked the depth and breadth of positions and accomplishments.
Date of experience: September 3, 2020
Thank you for sharing your feedback and for giving us a great rating.
Rhis was an easy and satisfaction fulfilled experience it got a top-notch cover letter I could not have done with their websites help
Date of experience: April 16, 2022
Thank you for sharing your feedback and rating us five stars!
Im very thankful for JobHero being able to assist me in creating my first resume. It was an amazing experience they made everything so simple.
Date of experience: February 7, 2021
Thank you for sharing your feedback and for giving us a great rating.
Soso. I wish the price was mentioned before I worked on the resume at JobHero. However, very easy to use program.
Date of experience: September 13, 2021
We're very sorry for any confusion, Ben.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I have been procrastinating on reviewing my CV as it consumes so much time, but with JobHero is was so easy and efficient.
Professional. Fast and Efficient
I need an updated CV urgently, hence completed the same today
Date of experience: February 7, 2021
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Flaw in software under "Education" in which the "O" won't remain capitilized so I had to use a "0" in it's place
Date of experience: October 29, 2021
Thank you for sharing your feedback and for giving us a great rating.
I would give no stars due to the fact that I was told I wouldn't have to pay, YET they make you! Liars!
Date of experience: March 6, 2021
To clarify, Mike, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Not sure why I am being charged full price as I am a returning customer and I am aware of promotions offered previously.
Returning customer, has proven to aid in my job placement/offers
Updated resume to keep things current
Date of experience: September 20, 2021
Thank you, Lena, for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so please look for an email from us shortly.
Contact Us: https://www.jobhero.com/contact-us
The messages seem dated and unimpressive; I ALWAYS have to make changes so it doesn't sound so generic and like my dad wrote it. Easy to use though.
Beacause Ialready have an account with JobHero.
Job hunting
Date of experience: March 27, 2021
Thank you for bringing this to our attention, Thomas, and our apologies for the negative experience, we take our customer’s feedback very seriously, know that we hear you and we’re here to help, so please send us an email to social@jobhero.com.
Thank you for your patience!
Awesome Job, Awesome Job, Awesome Job, Awesome Job, Awesome Job
Awesome Tool to build up a Cover Letter
Date of experience: August 29, 2024
Hello,
Thank you for taking the time to leave us a review!
JUST STARTED, SO CANNOT COMMENT YET. WILL RESPOND SHORTLY, AFTER I HAVE USED YOUR SERVICE A BIT TO DO A PROPER EVALUATION.
Date of experience: July 31, 2021
Thank you for sharing your feedback and rating us five stars!
So far is very helpful I am grateful for this! It's my first time here i will see how it goes!
I needed my resume done i did not think i had to pay i thought it was free but since i need it i have no choice right now :)
No choice right now just have to do it i need it
Date of experience: December 19, 2022
Hello!
Thank you for sharing your feedback and rating us four stars!
-JobHero
Very good overall, I wish I could adjust the columns and which content goes on which column, but I wasn't able to do it.
Date of experience: January 27, 2022
I am able to complete a very good cover letter within a couple of hours. Time saver, thank you.
Need a cover letter tailored to a specific job
Need a cover letter tailored to a specific job
Date of experience: October 19, 2021
Thank you for sharing your feedback and rating us five stars!
The cover letter creator really gave me a huge step forward in having a resume I am proud of.
I needed help and it came up highly suggested on google.
Date of experience: February 23, 2021
Thank you, Robert, for trusting us with your new resume!
The cover letter creator really gave me a huge step forward in having a resume I am proud of.
I needed help and it came up highly suggested on google.
Date of experience: February 16, 2021
I wish I would have done known about this site before, it was very easy to do my resume.
Date of experience: January 21, 2022
Thank you for sharing your feedback and rating us five stars!
I am so happy that I came across your services. It has been a huge help with my resume.
I needed to update my resume.
Great selection and options for many job descriptions.
Date of experience: January 23, 2022
Thank you for sharing your feedback and rating us five stars, Nora!
Great tool for a professional document that offers many applications.
Update and re-format resume.
Very helpful and informative.
Date of experience: September 21, 2021
Amazing! I needed a fresh modern look on my resume! This was truly a job hero moment. Thank you
I found the site by luck. I am glad I did
Perfect set up, very convenient and great word suggesting
Date of experience: February 4, 2022
Thank you for sharing your feedback and rating us five stars!
Should make folks pay before they go through all the work of building the resume. It's a bit shady.
Date of experience: May 4, 2022
Thank you for the review and for rating us four stars!
Thank you very much for your great assistance. I have learnt a lot about how to make a resume.
Just see whether you could help me to construct a resume.
Because I needed it for applying for the job.
Date of experience: September 28, 2021
Thank you for sharing your feedback and rating us five stars!
It took a lot of time for my transaction. I am nit sure what happened in the first time.
Date of experience: February 28, 2022
Thank you for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.jobhero.com/contact-us
I thought this was a free website. I feel duped but will pay the fee to obtain my resume
Used from a google search
Date of experience: August 28, 2022
Thank you for taking the time to rate us and share your thoughts with us!
We want to apologize for any confusion that this caused. To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version that can be pasted on to a Word document completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we offer a 100% money-back guarantee for our 14-day trial; if you are not satisfied with our services, we invite you to give us another try!
Making the resume was GREAT, very easy. Paying for the subscription took too much, wouldn't take my VISA card.
Date of experience: November 21, 2020
We appreciate the feedback, Nicole!
The cover letter templates are AMAZING! I never know what to say, but this tool was an immense help!
It came up in a Google search
I chose this product because I hate coming up with content for cover letters!
Date of experience: September 20, 2022
Thank you for sharing your feedback and rating us five stars!
Jump Start Your Career
With Our Resume and Cover Letter Builders
Thank you, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.