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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
962
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,182)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user deirdrea28
New Jersey
2 reviews
0 helpful votes
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November 17th, 2022
Verified purchase

It was easy to format my resume using job hero. I liked the job skill suggestions

Reason I chose this product:

Ease of format and accessing resume

Date of experience: November 16, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user sharons1923
Montana
1 review
0 helpful votes
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June 28th, 2021
Verified purchase

I need some help and I like the format it was easy to use for me.

Reason I chose this business:

Resume builder help and I love the ease of use and auto-build features

Reason I chose this product:

Affordability for what I get and can use for the time allotted I will recommend JobHero to all my contacts

Date of experience: June 25, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user davidd2078
North Carolina
1 review
0 helpful votes
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September 9th, 2020
Verified purchase

Super fast and easy to use! I love that you can edit to make any changes.

Reason I chose this business:

I wanted to update my resume and make it look different than all others out there.

Reason I chose this product:

I saw an example on Google and I loved the format of this resume.

Date of experience: September 7, 2020

Thumbnail of user mnauelk
Manuel K. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user robertm2993
New York
1 review
0 helpful votes
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July 6th, 2020
Verified purchase

I love how simple and painless the entire process was it was so easy to use!

Reason I chose this business:

I was looking to update my resume to apply for a new position in my company and loved the website.

Reason I chose this product:

Very easy to use and loved how the finished resume came out.

Date of experience: July 1, 2020

Thumbnail of user mnauelk
Manuel K. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user jacobr295
Oregon
1 review
0 helpful votes
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October 8th, 2021
Verified purchase

Ask me to pay at the very end just be open about fees from the start

Date of experience: October 7, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We're very sorry for any confusion, Jacob.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user stephenb2074
Alaska
0 reviews
0 helpful votes
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June 28th, 2022
Verified purchase

Easy to use so far. I look forward to see what else your website can do.

Reason I chose this business:

Ease of use. Looking for a quick way to change my resume to fit different job applications.

Date of experience: June 27, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user amyc1624
Canada
1 review
0 helpful votes
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October 22nd, 2021
Verified purchase

Easy to use and like the pre-populated roles and skills that are suggested with certain industries

Reason I chose this business:

Quick and easy and like the various templates and samples provided

Reason I chose this product:

Looks professional and easy to use

Date of experience: October 20, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Amy, we’re happy to hear that it was as easy as 1, 2, 3!

Thumbnail of user josephi192
Illinois
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

Made this so much easier for me during these stressful times. I highly recommend this service!

Reason I chose this business:

Google search

Reason I chose this product:

Needed to complete this for a job search.

Date of experience: September 18, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us with five-stars!

Thumbnail of user laurieh491
Pennsylvania
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Easy to use, professional wording, found skills to add that I had not thought of adding.

Reason I chose this business:

Google Search

Reason I chose this product:

Easy to use, professional wording, found skills to add that I had not thought of adding

Date of experience: May 17, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user bobb1296
Israel
1 review
0 helpful votes
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March 25th, 2021
Verified purchase

Easy and well-explained process, I like the steps system, made my whole experience smooth and fun.

Reason I chose this business:

Easy and fast process for creating my resume

Date of experience: March 16, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us with five-stars!

Thumbnail of user donnas1295
Florida
1 review
0 helpful votes
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June 18th, 2020
Verified purchase

Easy to set up a resume, but I did nt know there would be a charge.

Reason I chose this business:

Recommended by my career advisor at college

Reason I chose this product:

To update my resume

Date of experience: June 15, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Donna, for sharing your feedback and for giving us a great rating.

Thumbnail of user jenniferb4209
Philippines
1 review
0 helpful votes
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November 7th, 2022
Verified purchase

A great help for someone who cant find the right things to put in a resume

Reason I chose this business:

Makes the work easy

Date of experience: November 3, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user deborahx145
Arkansas
1 review
0 helpful votes
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December 3rd, 2020
Verified purchase

This makes it so much easier to make a cover letter. It is quick and efficient

Reason I chose this business:

I was looking up cover letter examples because I had to make one for the job I am applying for. It just so happen to conveniently pop up in my search.

Reason I chose this product:

I was looking up cover letter examples because I had to make one for the job I am applying for. It just so happen to conveniently pop up in my search.

Date of experience: December 1, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, for sharing your feedback and for giving us a great rating.

Thumbnail of user heidin90
Florida
1 review
0 helpful votes
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May 25th, 2021
Verified purchase

Could be easier to use. Hints about the type of resume to pick are too general

Date of experience: May 25, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Heidi, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!

Thumbnail of user maxeyb1
Tennessee
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

Very easy to build my own resume! Took little to no time and was kinda fun!

Reason I chose this business:

First resume building option that popped up and i like the templates i had to choose from.

Date of experience: January 17, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user aprilv114
West Virginia
1 review
0 helpful votes
  • Send Message
November 3rd, 2022
Verified purchase

Great experience, very simple to follow and assist along the way to improve a better resume!

Reason I chose this business:

Needed guidance

Reason I chose this product:

Would like to try out first.

Date of experience: October 31, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user allanc131
California
3 reviews
0 helpful votes
  • Send Message
October 5th, 2020
Verified purchase

This is a great tool for job search especially if you are applying for various roles

Reason I chose this business:

Google search

Reason I chose this product:

I needed a coversheet and I am not exactly a good writer when describing myself

Date of experience: October 5, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

That's what we like to hear, Allan, thank you!

Thumbnail of user caitlynnk
North Dakota
1 review
0 helpful votes
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July 27th, 2021
Verified purchase

Easy to operate and great options to help fill out the resume in a professional manor.

Date of experience: July 26, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user andreac946
Washington
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

Good very good it is helping us a lot
I would like to use this again

Date of experience: December 12, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Andrea, your feedback is much appreciated!

Thumbnail of user elijahp58
Alaska
2 reviews
0 helpful votes
  • Send Message
February 1st, 2022
Verified purchase

I would have liked the payment information to be accessible from the start of my experience.

Reason I chose this business:

Found it from a search; it seemed like there are a lot of options/professional look and I like the assistance with wording.

Reason I chose this product:

Have been wanting to redo my resume.

Date of experience: January 29, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user firozf
India
1 review
0 helpful votes
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February 18th, 2021
Verified purchase

Very worst service those number you keep on website that is fake please keep correct information

Date of experience: February 18, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Firoz, for sharing your thoughts, however, all of the numbers on our site are in fact working properly please make sure that you are using the corresponding area code depending on your location.

Thumbnail of user mss33
Australia
2 reviews
1 helpful vote
  • Send Message
May 24th, 2021
Verified purchase

Just completed the resume... if I get a job out of it I will be happy

Reason I chose this business:

Looked easy to use

Reason I chose this product:

Needed to create a new resume

Date of experience: May 24, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing, Mrs. S, it’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user sethv17
Virginia
1 review
0 helpful votes
  • Send Message
April 19th, 2021
Verified purchase

I literally only need 1 resume. For $25 I think there should maybe be more features.

Reason I chose this business:

You guys have nice templates but $25 is awful i am immediately going to cancel after i download my PDF.

Date of experience: April 16, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Seth, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!

Thumbnail of user boyans
Bulgaria
1 review
0 helpful votes
  • Send Message
November 28th, 2022
Verified purchase

I would like to try only for 14 days. How to cancel it after this period?

Reason I chose this business:

Just looking for tips for my resume.

Date of experience: November 23, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user anap397
Australia
1 review
0 helpful votes
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February 10th, 2022
Verified purchase

It's a fishing website that only shows that there's cost after we worked on the template.

Date of experience: February 10, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for taking the time to bring this to our attention, Ana, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we would love to help improve your experience with our builder, so when you have a chance please contact our Customer Service Team using the link provided below.

Contact Us: https://www.jobhero.com/contact-us

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Thumbnail of user dougj2
Laura T.
Typically responds within 12 days

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