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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
963
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,182)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user bettyh554
Pennsylvania
1 review
0 helpful votes
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March 25th, 2021
Verified purchase

Not quite sure, but on the google site you blurb seemed the best

Reason I chose this business:

I am in urgent need of a cover letter and resume

Reason I chose this product:

I am applying for an Autistic Support Teacher, and I have not applied for a job in over 10 years, I need an up to date resume and cover letter.

Date of experience: March 12, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us with five-stars!

Thumbnail of user bena224
Hong Kong
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

Very professional and a good price, now i need to make a resume

Reason I chose this business:

I need three resumes one for engineering, one for design and shop teacher and one for English teacher at primary school

Reason I chose this product:

Easy to use and well done

Date of experience: June 7, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback, Ben we’re excited to hear you feel that way about our resume builder.

Thumbnail of user terrye234
Canada
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

Excellent job thank you for helping me for the creation of my resume

Reason I chose this business:

To create my resume

Reason I chose this product:

For creating resume

Date of experience: February 19, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user billt339
Maine
1 review
0 helpful votes
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September 11th, 2020
Verified purchase

After doing resume you say to get it i must pay for it

Date of experience: September 2, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We appreciate your feedback, Bill, and would love to clarify any questions that you might have.

Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume. However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Thumbnail of user randyc350
New York
1 review
0 helpful votes
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August 31st, 2020
Verified purchase

Easy to use and wonderful examples to guide through the resume building process

Reason I chose this business:

Laid off after 15 years at the same job.

Reason I chose this product:

Need to updates a resume quickly for a job interview.

Date of experience: August 30, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user tonyc548
New York
1 review
0 helpful votes
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August 31st, 2020
Verified purchase

It was easy to create my resume content and also make it pretty

Reason I chose this business:

I've been applying for job for over 4 month and hardly have had any interviews.

Reason I chose this product:

I am desperate for a new job

Date of experience: August 29, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user arlenec152
California
4 reviews
0 helpful votes
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April 18th, 2022
Verified purchase

Very easy to use and a lot of great ideas to choose from

Date of experience: April 14, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for the review and for rating us four stars!

Thumbnail of user margaretp598
Hawaii
1 review
0 helpful votes
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February 17th, 2021
Verified purchase

Haven't built a resume in so long it helped build it with ease.

Date of experience: February 16, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for your review, Margaret, glad we were able to help.

Thumbnail of user thomasm2755
Hawaii
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Really easy to use, and so helpful with the templates and description assistance.

Reason I chose this business:

I found it on google.

Reason I chose this product:

It looked easy to use, and the ability to use before I paid was great. I can know what I am buying before committing.

Date of experience: September 1, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user paulj1039
Canada
1 review
0 helpful votes
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April 27th, 2021
Verified purchase

Great job summary recommendations, and all around great service to improve my resume

Date of experience: April 26, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user abdullahia10
Florida
1 review
0 helpful votes
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February 11th, 2021
Verified purchase

Nice and easy setup, really helped me to organize my experience and skills.

Reason I chose this business:

Was going back to sales after so many years and I thought jobhero would be the best place to re-organize my resume and get insight.

Reason I chose this product:

I'm applying for a job at a tech sales company and wanted my resume to look professional and neat.

Date of experience: February 10, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for your review, Abdullahi, glad we were able to help.

Thumbnail of user karend2094
Australia
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

So easy to use. Made making a resume and cover letter a breeze!

Reason I chose this business:

Easy to navigate site

Date of experience: June 16, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Karen, we’re happy to hear that it was as easy as 1, 2, 3!

Thumbnail of user trilokm1
AE
1 review
0 helpful votes
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March 14th, 2022
Verified purchase

Good site but must inform about the charges first before starting the process

Reason I chose this business:

First time visited through google search

Reason I chose this product:

To provide expert outlook to my resume

Date of experience: March 12, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for the review and for rating us four stars!

Thumbnail of user frankr923
South Carolina
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

Had to pay to get my resume. Other than that it was beautiful

Date of experience: March 3, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for the review and for rating us four stars!

Thumbnail of user jasonl1070
Australia
1 review
0 helpful votes
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September 13th, 2021
Verified purchase
• Updated review

Quick and easy process with a good outcome. Site is easy to use

Date of experience: September 10, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Quick and easy witha good outcome
September 7th, 2021
Verified purchase
• Previous review
Reason I chose this product:

I needed a cover letter to secure a job

Date of experience: September 3, 2021

Thumbnail of user cherylv117
Mississippi
2 reviews
0 helpful votes
  • Send Message
February 4th, 2021
Verified purchase

So easy to use I wish I would have known about this sooner!

Reason I chose this business:

Finishing Graduate school and need a job in my field

Reason I chose this product:

Better resume than I had before

Date of experience: February 4, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Cheryl, for sharing how easy it was!

Thumbnail of user alexc886
Utah
1 review
0 helpful votes
  • Send Message
February 9th, 2021
Verified purchase

User friendly set up, and I was surprised to have to pay afterwards!

Reason I chose this business:

Easy set up

Reason I chose this product:

I want a new job

Date of experience: February 6, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Thumbnail of user chrism2742
Australia
1 review
0 helpful votes
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September 13th, 2021
Verified purchase

It was great thank you for making it easy. I got the job!

Date of experience: September 8, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user mariap2244
Florida
0 reviews
0 helpful votes
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June 27th, 2022
Verified purchase

I want to see the other features before i can actually make a decision on the overall experience...

Date of experience: June 27, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We appreciate the feedback, Maria!

Thumbnail of user jeromes179
Florida
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

Superb and easy to use. Great questions to insure accuracy of the image I am trying to portray.

Reason I chose this business:

Needed help

Reason I chose this product:

Easy to use

Date of experience: October 23, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user tammiea44
Canada
1 review
0 helpful votes
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July 20th, 2021
Verified purchase

Was only looking to build a resume not a subscription. There should be a pay per use option.

Reason I chose this business:

Past experience

Reason I chose this product:

Job interest

Date of experience: July 20, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Tammie, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!

Thumbnail of user joshuap369
Texas
1 review
0 helpful votes
  • Send Message
December 27th, 2021
Verified purchase
• Updated review

My experience is Great! I love how everything is populated for you when you already have a resume.

Reason I chose this business:

I've used JobHero before and loved it!

Reason I chose this product:

My current resume needed a make over, so I chose JobHero, because I knew it would be done right!

Date of experience: December 17, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Your site helped me out a lot, and I liked all of the...
August 27th, 2021
Verified purchase
• Previous review

Your site helped me out a lot, and I liked all of the resume choices to choose from.

Reason I chose this business:

I've used JobHero before and I liked it.

Date of experience: August 25, 2021

Your assistance tools are awesome!
August 20th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I've used JobHero before and I liked it.

Reason I chose this product:

I finally able to pay for it today.

Date of experience: August 18, 2021

Thumbnail of user robinv210
Indiana
1 review
0 helpful votes
  • Send Message
December 9th, 2022
Verified purchase

I did not want to pay for a resume. It was advertised free, it should have been free

Date of experience: November 29, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us four stars!

-JobHero

Thumbnail of user chloer90
New York
1 review
0 helpful votes
  • Send Message
February 25th, 2022
Verified purchase

If i'm making a resume i obviously can't afford to be spending $25, I don't have a job

Date of experience: February 24, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We're very sorry for any confusion, Chloe.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user lanoreh
Hawaii
1 review
0 helpful votes
  • Send Message
December 27th, 2021
Verified purchase

I worked on creating a resume for hours only to find out in the end that I needed to pay for it.

Reason I chose this business:

I need help crafting a professional resume and I thought this service would accomodate my needs

Date of experience: December 17, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We're very sorry for any confusion, Lanore.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

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Thumbnail of user dougj2
Laura T.
Typically responds within 12 days

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