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JobHero has a rating of 4.6 stars from 15,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
I don't like that the price was not stated from the beginning
I needed to do a cover letter.
I was submitting an application and needed to do a cover letter quickly.
Date of experience: January 25, 2022
Loved the suggestions and the format, my resume looks better then ever
The example resume caught me attention
I like the end results
Date of experience: July 31, 2021
Thank you for sharing your feedback and rating us five stars!
Needed help with cover letters.
Easy to maneuver.
Date of experience: May 2, 2022
We appreciate the feedback, Reshmi!
Very easy to use! I got to update my resume in minutes.
Professional resume help
Date of experience: April 6, 2021
Thank you for sharing your feedback and rating us five stars!
Templates provided are very helpful in creating resumes just in a minute
Helping create resume in minute
User friendly
Date of experience: August 1, 2021
Thank you for sharing your feedback and rating us five stars!
It won't let me download my resume, and I paid for it!
I wanted a good resume.
Date of experience: February 18, 2021
Thank you for bringing this to our attention, Thomas, and our apologies for the negative experience, we take our customer’s feedback very seriously, know that we hear you and we’re here to help, so please send us an email to social@jobhero.com.
Thank you for your patience!
Thanks! I hope I can get a job using your excellent service.
You offer various and qualified samples of resume.
I'm not very familiar with how to write a resume.
Date of experience: June 16, 2020
Thank you, Chieko, for sharing your feedback and for giving us a great rating.
My experience was quite rewarding and the instruction simple and straight forward.
Easy to follow
Date of experience: February 4, 2022
Thank you for the review and for rating us four stars!
I did not realize I was being charged for the month, misleading.
On a job hunt
Date of experience: November 17, 2021
We regret to see your rating towards us, Sheri, we would love to speak with you directly so we can help you with this.
We're certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.
As always, thank you for reaching out and we look forward to hearing from you!
Contact Us: https://www.jobhero.com/contact-us
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This helped to make a resume in a convenient and easy way.
Date of experience: May 26, 2021
Thank you, we're always here to help whenever you might need us, Rebecca!
The template does not have a location to add a linkedin profile.
Date of experience: February 21, 2021
Thank you, Andre, for your review, please know that you can add any custom section where you can include your Linkedin profile information.
It made it easy for me to put my professional resume together.
Because it is convenient
Because I need to get a job
Date of experience: September 23, 2021
Thank you for sharing your feedback and rating us five stars!
A few automated questions and the output is a finely tuned resume
Seemed the easiest
I needed to start somewhere
Date of experience: September 18, 2021
Thank you for sharing your feedback and rating us five stars!
Loved it and it gave me a number of valuable professional tips.
I'm applying for work
It looked professional
Date of experience: February 8, 2022
Thank you for sharing your feedback and rating us five stars!
Cause it was easy and I dislike doing resumes
I needed a cover letter
Date of experience: December 24, 2020
Thank you, Gwen, we apprciate your review!
It was an easy process to create a resume. I liked it
Date of experience: August 11, 2021
Thank you for sharing your feedback and rating us five stars!
It was an easy process to create a resume. Loved it
Date of experience: July 26, 2021
My first time using this and I loved it, it was fast and extremely helpful. Thank You!
Date of experience: October 27, 2021
Thank you, Delfina, for sharing your feedback and rating us five stars!
Thank you. I really hope you will cancel after the 14 days
Date of experience: August 16, 2021
You are very welcome, Gloria.
We offer multiple ways for all our users to process their cancellations by simply sending us an email to customerservice@jobhero.com it is very important to include the full name of the account holder and the Account ID or email address used to create an account, we also provide the option via phone using the link https://www.jobhero.com/contact-us just pick the country-specific toll-free support number and give us a call, lastly, you can process your own cancellation from your account by accessing your account Settings, then Subscription and Cancel.
We hope that this helps and if you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with anything you need.
It does not disclose a fee for the usage at the start of the program. VEry disappointed.
User friendly
Looking for a resume template
Date of experience: April 9, 2022
Thank you for taking the time to rate us and share your thoughts with us, Walter,
We want to apologize for any confusion that this caused. To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version that can be pasted on to a Word document completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we offer a 100% money-back guarantee for our 14-day trial; if you are not satisfied with our services, we invite you to give us another try!
Very efficient and effective. Well designed user experience and ease of use.
Efficiency and cost
Date of experience: October 3, 2021
Thank you for sharing your feedback and rating us five stars!
Love the rapid deployment of my resume using the prompts and formatting
Date of experience: August 19, 2021
Thank you for sharing your feedback and rating us five stars!
Insufficient flexibility to change font sizes and better fit data to template.
Date of experience: January 12, 2021
Thank you, for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving.
Easy to use and love the choices of templates to design with!
A corporate resume design needed.
The resume and cover letter are much better and professionally visual to read versus my previous look.
Date of experience: October 7, 2022
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
Cheap and awesome! Love how easy is to navigate. Love the interface.
Just came across surfing the web,
Looks good, and user friendly
Date of experience: October 16, 2021
Thank you for sharing your feedback and rating us five stars!
Very easy and helpful. Fast and user friendly. Well worth the money.
Needed to create an up to date resume in a hurry
Need to create an up to date, targeted resume
Date of experience: August 9, 2022
Thank you for sharing your feedback and rating us five stars!
Jump Start Your Career
With Our Resume and Cover Letter Builders
We're very sorry for any confusion, Alene.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.