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JobHero has a rating of 4.6 stars from 15,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
I had to try a few different cards a few different times to get it to work. Kinda a bummer
It was recommended from a employment counseling service.
I was told this would help me get a job.
Date of experience: January 6, 2022
My experience today was great. I got what I was looking for
Resume writing
Date of experience: May 9, 2021
Thank you for sharing your feedback and rating us five stars!
I love the suggestions for the resume builder. Great and appropriate suggestions!
Revamping my resume.
Date of experience: December 2, 2020
Thank you, Kevin, we're thrilled to know that you loved our builder!
I like the fact that the app assisted me throughout the process
I just came across it
I am a first timer
Date of experience: October 13, 2022
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
A more upfront fee structure would be a more honest business practice
Date of experience: July 18, 2021
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, Kirk.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
I can't believe I have to pay and and then forced to type a message.
Date of experience: October 25, 2021
We're very sorry for any confusion, Neches.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
By far, I've gotten charged more than what I've gotten as far as service and products are concerned
I needed to cancel my subscription
Just because
Date of experience: January 20, 2022
Thank you for taking the time to bring this to our attention, Marcelus, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we would love to help improve your experience with our builder, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.jobhero.com/contact-us
The reviews said it is easy to use.
Resume and cover letters
Date of experience: October 25, 2021
Thank you for sharing your feedback and rating us five stars!
Should have more options for membership like 1month or 3months. Not just 14 days or 1 year.
Need resume/cover letter template
Date of experience: October 24, 2021
Thank you, Judy, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
I was told about from a resume coach
Just needed something quick
Date of experience: September 23, 2021
Thank you, Shmane, your feedback is much appreciated!
The experience was great, it was a easy step by step process.
Applying for a job
They worked perfectly with the job i am applying for
Date of experience: October 26, 2021
Thank you for sharing your feedback and rating us five stars!
This is so awesome! I wish I had known about this before!
Complete an assignment
There is a deadline
Date of experience: November 15, 2021
Thank you for sharing your satisfaction with us, Leonard!
My experience was great, because it was easy to create my resume.
Date of experience: February 1, 2022
Thank you for sharing your feedback and rating us five stars!
My first time using this and I highly recommend using this service.
Came across this on the web.
Date of experience: July 28, 2022
Thank you for sharing your feedback and rating us five stars!
Need a resume
Date of experience: June 5, 2021
Thank you for sharing your feedback and rating us five stars!
It seems good experience, will see how it work and get it
Resume model and selection
Date of experience: August 28, 2021
Thank you for sharing your feedback and for giving us a great rating.
I like the site but too expensive for me. I like the options and formats.
Found during Google search.
Date of experience: September 23, 2022
Hello!
Thank you for sharing your feedback and rating us four stars!
-JobHero
Date of experience: September 16, 2022
It was very good and straight forward. I like it very much.
I needed it
Date of experience: June 16, 2022
Thank you for sharing your feedback and rating us five stars!
It was so easy to create a resume. It was really painless
Date of experience: April 27, 2021
Thank you, Camela, for sharing your feedback and rating us five stars!
The process went through quickly. I like the 14 day refund if I don't like the account.
I have used it before.
I needed help with a resume and a cover letter.
Date of experience: February 4, 2021
Thank you for sharing your satisfaction with us, Christine!
Though I like the product the price doesn't match the value
I have a lot of content here that would take a bunch of effort to switch over to something cheaper.
The offer of $3 was enough to get me to stay longer
Date of experience: September 24, 2021
Thank you, Jennifer, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
It was better than I thought it would be. It was quick and easy.
I wasn't sure how to show my self employment on my resume.
To get ideas on how to word that I was a self employed accountant. Also, I wanted a refreshed and more professional looking resume.
Date of experience: March 31, 2021
Thank you for sharing your feedback and rating us five stars!
Date of experience: June 22, 2021
Thank you for sharing your feedback and rating us five stars!
I like the resume template and the suggestion on each topic in the resume.
To make my resume better
For Beginner and individual this is the good one.
Date of experience: June 30, 2020
Thank you for sharing your feedback and for giving us a great rating.
Came in my internet search and I haven't done a resume in a while, so wanted suggestions
Date of experience: July 2, 2021
Thank you for sharing your feedback and for giving us a great rating.
Jump Start Your Career
With Our Resume and Cover Letter Builders
Thank you for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.jobhero.com/contact-us