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- Backed by the National Science Foundation
- For Business
JobHero has a rating of 4.6 stars from 15,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
My agent was so kind and helpful. He listened to my concern, processed my request and was quite professional. I appreciate how he talked me through the process and I am happy with the customer service provided.
Date of experience: May 3, 2024
It seams pretty simple and if it helps me find a job, I'm all in.
Need to find a new job
Need a quick way of getting a professional cover letter because my current job is time consuming.
Date of experience: August 9, 2024
Hello,
We are thankful for the amazing feedback you have given us!
I used the site once to build a CV. When I was charged $24.95 two days after, I followed their cancellation instructions and requested to cancel my subscription via email. I've been charged every month since, despite the cancellation request and not signing into my account again.
This is terrible business practice. It feels almost predatory because their customers are people trying to find jobs!
Products used:
CV
Date of experience: September 8, 2023
Hello!
Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.
Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us
JobHero's super team of career development experts, certified professional resume and cover letter writers, and researchers are here to help job seekers get hired.
Date of experience: June 3, 2024
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Good, well in understanding what I needed to be able to create a good resume
Date of experience: August 12, 2024
Hello,
We appreciate your kind words and are glad to hear that you had a positive experience.
So far everything has been great, love this service thank you
Needed a quick cover letter
Applying for job
Date of experience: August 12, 2024
Hello,
Thank you for taking the time to leave us a review!
As soon i did resume with job-hero i got the interview for a job.
I needed resume.
Date of experience: August 9, 2024
Hello,
Thank you for your feedback. We're glad we could help you complete your resume successfully.
You all made it much easier! It also looks extremely professional.
I liked the name.
Date of experience: August 11, 2024
Hello,
Thank you so much! We appreciate the positive review!
I hold a deep appreciation for this website as it has been instrumental in providing me with the necessary tools to capture the attention of potential recruiters.
I was not getting any hits on my application and decided to revamp my resume.
Best product available.
Date of experience: May 22, 2024
Hello,
Thank you for your kind words! We're delighted to hear that our website has been instrumental in helping you capture the attention of potential recruiters. If you need any further assistance or have any questions, please feel free to reach out. We're here to help!
Great easy to use template. I love the built in features where you can just push a button, tailor the information to fit your personal work history plus great pre-formatted job description info! You have a professional looking,readable resume ready ina short time.
I was web surfing for templates and this site was very user friendly. Plus a great introductory price.
Building a resume for family member for job hunting
Date of experience: February 12, 2024
Hello!
Thank you for your kind words! We're delighted to hear that you found our template easy to use and appreciate the built-in features. It's fantastic to know that our platform helped you create a professional and readable resume quickly. If you ever need further assistance or have any questions, feel free to reach out. We're here to
Love the layout of the letter and the different templates that there was to choose from
I like the examples
Needed a cover letter for a new job application
Date of experience: August 9, 2024
Hello,
Thank you for taking the time to leave us a review!
It was easy to navigate. I was able to find a template that was perfect for the job I desired.
Easy and Hassle free
Professional and neat
Date of experience: August 9, 2024
Hello,
We're thrilled to hear you had a positive experience. We appreciate your feedback and are glad you were happy with the service you received.
Good experience, useful suggestions. Keep it up the good work
Date of experience: August 9, 2024
Hello,
Thank you for your review. Glad we were able to help!
I like it and it was easy to use. They kinda do the heavy lifting when making cover letters/ resumes
I need to make a cover letter for a job interview recently. It help improve my chances
Date of experience: June 24, 2024
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Bate and switch. Then, if the site insists on charging me, I would be willing to pay 2.95 for the 14 day access. But, to have to cancel before getting charged $20+ is a sign that you don't believe in your product... to my first statement.
Date of experience: November 15, 2023
Hello,
We are sorry to hear that you haven't had a smooth cancelation process. We were able to locate your account and confirm one of our representatives was able to cancel your subscription on time.
If your opinion of us has improved based on your Customer Service experience, we would love it if you would consider revising your comments and rating of us. It would make a huge difference for us and would help us continue providing A+ Customer Service for our customers.
Thank you for your time!
Good Resume builder software and help in customise as per the requirement.
Date of experience: August 9, 2024
Hello,
We're thrilled to have been able to help! If you have any other questions, please feel free to contact us. We're here to assist you!
So far so good easy to implement. Very user friendly. Looking forward to seeing the responses I received from industry professionals.
Date of experience: July 5, 2024
Hello,
We're thrilled to have been able to help. If you have any other questions, please feel free to contact us. We're here to assist you!
It was an easy process as I had the 7 day option which I cancelled and then required to update the content.
Quite a easy format
Date of experience: July 10, 2024
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Whether it's a cover letter, CV or resume, never mind if you have applied to services for these guys.
Due to their guidance and services, I have managed to comprise such a CV and all employers say "wow". There are tons of templates, non-intricate infrastructure and simple navigation through the website.
You ain't need a lot of skills to sort things out here and that is the most prepossessing thing for me.
Thank you guys, you have almost built up my career instead of me.
Date of experience: March 13, 2024
Hello!
Thank you so much for your kind words and glowing review! We're thrilled to hear that our services have been instrumental in helping you craft an impressive CV that receives such positive feedback from employers. It's fantastic that our templates, user-friendly interface, and straightforward navigation have made the process easy for you. We're delighted to have played a part in advancing your career, and we appreciate your trust in us. If you ever need further assistance, don't hesitate to reach out. Here's to your continued success!
This was quick and easy to use. Makes a stressful process so much easier.
Date of experience: August 8, 2024
Hello,
Thank you for your kind words! We’re so glad to hear that our service made the process quick and stress-free for you. We aim to make things easier for our users. If you ever need further assistance, we’re here to help!
I don't like the idea of not being told upfront that a membership is required. It's deceptive. I searched the entire website to find out of there was a charge and didn't find ANY info. I only knew ahead of time b/c of a web search. Given the current climate, I don't mind paying for the service. Templates are great, but I hate that you can't see them in full or compare formats side-by-side.
I am revising/revamping my resume for a more productive job search
Date of experience: May 12, 2023
Hello!
We regret to see your rating towards us; we would love to speak with you directly to find out more about what led to this negative impression. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.
As always, thank you for reaching out, and we look forward to hearing from you!
Contact Us: https://www.jobhero.com/contact-us
-JobHero
This assistance let you do a lot of work and then force you to pay at the end because you have already invested a lot. Ethics are an issue here, yet I do not mind paying if it helps me be more professional. I will see the final product.
I was looking for some assistance
I needed a professional layout for my resume.
Date of experience: August 29, 2023
Hello!
Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.
Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us
Easiest resume I have ever created! I was able to adjust my responses when prompted, and tailor them to fit as needed. I would highly recommend this site to anyone and everyone needing to update their resume or create a new one. Thank you.
First one to come up on my search.
Needed an update and this was so easy!
Date of experience: February 26, 2024
Hello!
You made our day with your review, thank you!
So far, so good, but wondering if i might be able to download my info into a Word document. If the answer is yes, then I'd recommend making that obvious in the beginning of the process, in which case I'd give this five stars.
Saw a friends resume that looked amazing, surfed around online and found the same format on here.
Date of experience: January 14, 2023
Hello, Valerie
Thank you, we’ve noted your feedback, which is much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.
-JobHero
Job Hero was helpful and user friendly. Didn't take much to write me a cover letter for a job i am trying to apply for.
Need assistance on a cover letter
Stumbled into this website
Date of experience: July 8, 2024
Hello,
We are thankful for your feedback, as it enables us to continually strive for excellence and provide an enhanced experience for all our members.
Jump Start Your Career
With Our Resume and Cover Letter Builders
Hello,
Thank you for your wonderful review! We're delighted that our agent provided you with kind and helpful assistance. We strive to provide excellent customer service, and we're glad to know that you had a positive experience. Please don't hesitate to reach out if you need further assistance or have any questions. We appreciate your feedback and look forward to serving you again in the future!