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JobHero has a rating of 4.6 stars from 15,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
Definitely more people would use if this website was free. It ended up being really cheap which is why i went through with it, although I would've like to have known it was going to cost before i spent time creating my resume.
I really liked the templates that i saw. Very easy to use and liked how you could select from options or write your own
Date of experience: November 18, 2021
I was looking for a template for a cover letter that I could edit quickly and I stumbled upoon JobHero. The software program is simple and intuitive. I am very impressed with the result and the price is managable.
It came up in my keyword search for cover letter.
Job application
Date of experience: January 28, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
It's great but i thought it was free. Anyways I think it was worth the price. This website made it really easy for me to create/update my resume. Had many templates to choose from as well. Would definitely recommend.
I was looking for templates online and it popped up on Google
Had to make a resume for a job application
Date of experience: September 22, 2020
Thank you, for sharing your feedback and for giving us a great rating.
Bait and switch! I loved the template and how easy it was to do. But I think the lack of information regarding payment BEFORE you start is deceiving. I looked all over the site, looking for any information regarding cost. I not only didn't find any actual prices, it does say "Free" resume when searching. I did pay for the service, but I will not recommend anyone who wants "free" or even ethical service.
Because the google ad said “free” resumes.
Because I’m looking for work.
Date of experience: September 30, 2020
Our website offers a Basic Access account completely free which allows you to download a plain text version. However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
JpbHero is a very user friendly. The directions are easy to follow and very direct. Unlike many other companies, to edit, upload, or perform other task required of a company,,,JobHero is easy to follow.
I actually did not choose JobHero, my school made this a requirement.
Date of experience: June 30, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
It's been a very helpful tool in updating my resume. It took the stress out of knowing what should be listed on my resume and how. I really love the step by step process, it's almost like I'm sitting right next to a resume builder expert.
Date of experience: July 14, 2021
Thank you for sharing your feedback and rating us five stars!
Very easy to use. I found the site very user friendly. Fast to
For a job application
Date of experience: July 13, 2024
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Very user friendly and impressed by the details incorporated by the template.
Date of experience: July 13, 2024
Hello,
We're thrilled to have been able to help! If you have any other questions, please feel free to contact us. We're here to assist you!
The resume looks nice but went through the whole process before it told you you'd need to pay to download a copy of it and will auto bill you in 14 days if you don't cancel. Just be upfront with pricing and stop charging subscriptions, just charge per download.
Date of experience: May 8, 2021
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, Stephen.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Thanks for saving me a ton of time and effort. The time saved is important to me.
Searched for the best.
Yes, definitely.
Date of experience: July 12, 2024
Hello,
Thank you for sharing your experience with us!
My experience was very fast and convenient,I would definitely recommend this website to a friend.
Date of experience: July 13, 2024
Hello,
Thank you so much! We appreciate the positive review!
Very easy to create, fast and cheap as well. Just remember to cancel the service if you no longer want to use it else you'll be billed monthly:-)
Date of experience: May 9, 2024
Experience was good but it would be nice if you were upfront about the cost instead of smuggling it in at the end. Maybe try an incremental plan were you pay for fancy formatting. Opt in subscription is better than opt out.
Convenience.
Need Resume Quickly.
Date of experience: January 14, 2021
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
You didn't make it clear in the beginning that I was going to have to pay for your service. Which I found a little shady. Once I found out and could use this for 14 days at 2.95, it was well worth it. I've never completed a resume with such confidence and so quickly.
Googled resumes and selected you.
Lucky guess
Date of experience: November 5, 2020
Thank you, Christianne, for sharing your feedback and rating us with five-stars!
I feel that initial billing of $24.95/month is ridiculous, as when I go to cancel you offer me a yearly subscription for $24.95. Seems as though you are milking those that do not pay attention to free trials
I forgot about this subscription and came to cancel my account
Date of experience: March 14, 2022
Our apologies for any misunderstanding, Teena, however, all users must agree to our terms upon registration since we display this before you submit a purchase.
To clarify, all of our subscriptions are auto-renewing, as we have a continuous billing feature that charges your credit card on file after your trial expires and every month afterward unless you choose to cancel your subscription beforehand.
Since there was no cancellation request sent before the end of the initial period, your account rolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas such as the sales page, the payment information page, on the payment confirmation page and lastly on your welcoming email which confirms your 14-day trial purchase in addition to a detailed overview of your new subscription.
That being said, we hope that this helps clear out any confusion and if you have any other questions or concerns just simply contact our Customer Service Team for immediate assistance using the link provided below.
Contact Us: https://www.jobhero.com/contact-us
Date of experience: January 27, 2022
N/a Only 47 more characters to make your standard review into a featured review!
Date of experience: July 9, 2024
Hello,
Thank you for taking the time to leave us a review!
At one point the program froze up and wouldn't allow for work bullet points to be generated, but I moved on, and then came back after completing 2 more additional jobs, and it was working again. I have not explored yet whether this site has government resume formats though.
I liked the formatting of the resume template I went with. It's got coloring to differentiate easily certain things, without being distracting. It shows subliminal creativity that enhances efficiency.
Date of experience: August 12, 2021
Thank you for sharing your feedback and for giving us a great rating.
At one point the program froze up and wouldn't allow for work bullet points to be generated, but I moved on, and then came back after completing 2 more additional jobs, and it was working again. I have not explored yet whether this site has government resume formats though.
I liked the formatting of the resume template I went with. It's got coloring to differentiate easily certain things, without being distracting. It shows subliminal creativity that enhances efficiency.
I need to write up my resume. This program made it really easy. Provided the job application process goes well, I'll be back.
Date of experience: August 5, 2021
You made it so easy I was drinking and smoking blunts the whole time, while my $#*! $#*! son was watching Netflix. This resume is the continuance of a family tradition of blowing smoke up emoloyer's asses. Thanks guys!
Date of experience: July 9, 2021
Thanks, Maria, we’re always happy to help!
Helpful in providing quality resume bullets to optimize my resume and make me more marketable to potential employers
Discovered page via web search
Resume builder
Date of experience: May 31, 2024
Hello,
Thank you for your review. Glad we were able to help!
This was supposed to be free then you get hit with a fee after all the work
Date of experience: July 12, 2024
Hello,
We are very sorry for the misunderstanding. We would like to take this time to clarify any doubts. Our services are free, but we have some features with premium access; a subscription will be required if you try to access those features.
To download in plain text format, please click Download, then click the drop-down button and select Plain Text (.Txt).
We hope this helps clear any doubts. Feel free to contact us at customerservice@jobhero.com
With any other questions. We are here to assist you.
Thank you,
Customer Service Team
It was really awesome but I wish you guys had a separate section for volunteering and hobbies because I couldn't get the formatting exactly right for those only by using your 'Addition Section'. Either way, incredibly helpful.
Date of experience: December 15, 2021
Thank you for sharing your feedback and rating us five stars!
I found this to be easy and very professionally written. Love the program.
The end result was perfectly worded
Date of experience: July 5, 2024
Hello,
Thank you for taking the time to leave us a review!
User Friendly. The templates are contemporary and the suggested content is an excellent place to start. I very much appreciate how the suggestions for my resume "skills" portion brought my attention to a great many aspects of my job that I take for granted and didn't even consider putting on my resume. I strongly suggest everyone walk through JoBHero's resume and cover letter processes before they finalize their documentation for job applications. I've already recommended JobHero to two of my friends after using their service for less than a week. Thanks to JobHero I've been able to easily tailor 5 different resumes and accompanying cover letters with relative ease.
Felt like JobHero knows what they're talking about.
I'm looking for remote work as a result of Covid, and I needed to update my resume and cover letter. Thanks to JobHero I've been able to easily tailor 5 different resumes and accompanying cover letters with relative ease.
Date of experience: October 27, 2020
Thank you, Stephen, for sharing your experience with us, our team prides itself on providing top-notch customer service and your feedback helps us tremendously.
Date of experience: October 20, 2020
Super easy to use! My cover letter draft was well-written, and the template really hammered out the words for me. This was worth a 2-week subscription for under $3. That's right! Two weeks for less than a Starbuck's coffee to go!
Just by chance, popped up in a cover letter example search via Google.
Because my cover letter took less than 5 minutes to write, and I am very happy with the outcome. I did not have to edit the document much at all.
Date of experience: June 19, 2021
Thank you for sharing your feedback and rating us five stars!
I was misled on the price of the product until the end and was not stated in prior information. Seems like misrepresentation on your part. The terms indicated a possible payment but nothing could direct me on the cost to make an educated decision. I could have done myself in this format.
Searched on google and appeared to be user friendly but was misleading.
Searched on google and appeared to be user friendly but was misleading.
Date of experience: September 20, 2020
We're very alarmed to know that you felt mislead, Maria.
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period, this gives you the ability to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
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Thank you for sharing your feedback and for giving us a great rating.