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JobHero has a rating of 4.6 stars from 15,179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
It was good and useful. Its design and organizing was what I expected. Easy to use and I will do recommend it to all my friends who wants to create their resume.
I find that on web browser
Date of experience: September 18, 2023
Love the array of templates to choose from and the efficiency therein once you fill in what needs to be filled in to the generation of the cover letter & resume with the added options you can choose to change to.
Needed to update my documents after so long and this site appealed to my needs and delivered.
A job application led me here so... :)
Date of experience: November 12, 2021
Thank you for sharing your feedback and rating us five stars!
This is such a great website to create a resume! It's fast, simple and super easy to use and so helpful! I am so glad I came across this website to help me make my resume.
Date of experience: June 27, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
I wish that once I picked a format and then I did not like it - that what I have in that resume could be reproduced in a different template without extra cost. I just did not like the format I chose after seeing the finished product, but could not change the format either - would have had to start all over again.
Some how I got your link from FB or other
Date of experience: October 6, 2020
Thank you, Susan, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Great product! I'm typically against résumé builders, but this one it too good not to like. I recently paid $270 to have a professional writer work on my résumé, but needed a few updates. I found Job Hero and revamped my cover letter and résumé for a fraction of the cost. I could have saved paying a professional if I would have know about Job Hero sooner.
1. It creates Word compatible files. 2. The job descriptions are top-notch 3. I could easily upload my current resume to get started
Date of experience: June 25, 2020
Thank you for sharing your feedback and for giving us a great rating.
So far this site keep losing my input info and I've spent hours preparing this resume more then once and right now I'm not happy. I'm hoping this 3rd attempt will stick and it probably will now that your "free resume template" will keep my information since I paid your ransome for it. We'll see.
Because it had a nice looking, supposedly "free" template.
Had to pay in hopes of it keeping my information on this 3rd attempt at writing it.
Date of experience: July 26, 2020
Thank you, Richard, for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that.
With that in mind, we’ve passed your comments along to our team so we can keep improving.
There is no option to cancel the trial account I set up as the button to cancel didn't work. I sent an email to the support team, there was no response.
There was no reply
Based on reviews from a site I got to from Google.
Date of experience: September 23, 2023
Hello,
We are deeply sorry to see your rating towards us. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen so please be on the lookout for a private message from us to obtain your account details.
Thank you!
Great and easy to use website, got what I wanted, and it looks fantastic.
Recommended
Date of experience: June 21, 2024
Hello,
Thank you for your review. Glad we were able to help!
User friendly, helpful resources and quick process. Would recommend to job seekers
Applying for new position
Applying for new position
Date of experience: June 23, 2024
Hello,
We are thankful for the amazing feedback you have given us!
Looks good so far. Was a little disappointed I couldn't change one of the formats since my email was on two separate lines
*******@gmail. Com
And the State and zip code were ran together.
Atlanta, GA*******
Was recommended this from my SO
Needed help formatting resume.
Date of experience: February 10, 2021
Thank you, Martha, for sharing your experience with us!
It is an easy and friendly application. No time consuming with an excellent built in tools.
I am searching for a job
My sister recommended
Date of experience: June 13, 2024
Hello,
Thank you so much! We appreciate the positive review!
Easy to use and access. The ability to to a trial for an inexpensive amount made it easier to commit.
Date of experience: May 13, 2024
Hello,
You made our day with your review, thank you!
Wonderful experience. Will use again if I need it in the future.
Date of experience: June 22, 2024
Hello,
Thank you for sharing your experience with us!
I received my CV after placing the order. I have received the on-screen confirmation of my payment however, my CV has been sent to my email.
To try the service/product
Date of experience: May 14, 2024
Hello,
We sincerely apologize for the inconvenience you experienced regarding your CV delivery. Upon receiving your feedback, we promptly verified your account details and have successfully emailed you your resume. We understand the importance of timely delivery and regret any delay that occurred in this instance.
To streamline the process for future reference, you can easily access your resume by logging into your account, clicking on the "Resumes" tab, selecting "More" in your resume details, and then clicking on "Email." This will ensure prompt delivery directly to your email inbox.
Once again, we apologize for any inconvenience and appreciate your understanding. Should you have any further questions or require assistance, please don't hesitate to contact us. Thank you for bringing this matter to our attention.
It felt like plagerism I understand that if you reword things and explain them in your own words in this case it isnt stealing but I would rather not just be given the layout words and all.
My advisor recommended it instead of helping me with my resume. I think it was really lazy of him he could have just recommended someone at my school to help.
Date of experience: August 1, 2023
Hello!
Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.
Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us
I would give 5 stars but it was really $#*!ty to finish writing the resume and THEN be prompted for payment. It is a really scummy sales tactic to use a sunken cost. I have ADHD and it will take me considerably more effort to start over.
Date of experience: May 16, 2022
Thank you for the review and for rating us four stars!
Just waiting to see if the bullets available have the ability to be pulled up as i didnt change much yet, but can if these answers are online for everyone to have the same or similiar bullet points and resumes
Easy, fast help for resume completion
Need to get a job, google found this site and it offered affordable help
Date of experience: October 7, 2021
Thank you for sharing your feedback and for giving us a great rating.
Simple and easy no real reason to be quite honest now i wish i didnt
First one i picked
Needed a cover letter
Date of experience: June 21, 2024
Hello,
Thank you for taking the time to leave us a review!
Excellent help in creating my resume. I had no idea where to begin.
Date of experience: June 21, 2024
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
At this time I do want to tape a respond. About my experience Thank you.
Date of experience: June 21, 2024
Hello,
We're thrilled to have been able to help. If you have any other questions, please feel free to contact us. We're here to assist you!
My experience with JobHero was great! I was able to update my resume with a modern more professional approach and after sending it out I received interview offers.
For the easiness of the site.
Date of experience: May 13, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
Easy to follow and great templates! I was able to update my current resume very quickly.
Referred by a friend
Need to update my resume
Date of experience: June 11, 2024
Hello,
Thank you for your great feedback! We're glad to hear that you found our platform easy to follow and appreciated the templates. It's wonderful to know that you could update your resume quickly.
If you need any further assistance, please feel free to reach out.
It was great experice to update my friends resume. The inputs and suggestions were great and i found a very good format that was looking creative and presentable.
Due to overall good experience and easy to work with
Helping a friend to make the resume look better
Date of experience: August 11, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
There is no option to cutomize any template. So i could not get the exact resume what i want.i have complaint this on job hero support option but did not get any support from there as well
Date of experience: July 8, 2023
Thank you for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us:https://www.jobhero.com/contact-us
The easiest and most helpful way to put together a resume for either the first time or for some one "out of practice"
Date of experience: April 22, 2024
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Jump Start Your Career
With Our Resume and Cover Letter Builders
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero