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JobHero has a rating of 4.6 stars from 15,179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
Very easy to use; application generates wording to utilize; efficient formatting to help you stay organized and get the resume completed in a timely fashion.
Used before and was successful at getting a job from this resume.
Resume already generated, easy to add to
Date of experience: March 20, 2022
Super average. You hold my resume hostage and now I have to pay to get it. Good job.
Coerced into it
No choice holding resume hostage
Date of experience: May 15, 2024
Hello,
Thank you for sharing your feedback with us. We're sorry to hear about your experience. We understand your frustration and apologize for any inconvenience.
Our goal is to provide a user-friendly platform for creating resumes. We offer a range of subscription options to access additional features and benefits. We're here to help address any concerns you may have and are committed to ensuring your satisfaction.
Good experience and easy to use the website for creating a cover letter.
Jobhero came up on my Google search
Applying for a job
Date of experience: June 6, 2024
Hello,
We want to express our gratitude for your feedback, as it plays a crucial role in our ongoing efforts to deliver the best possible service to our valued members.
Quick and easy. Recommended bullet points are useful enough to edit to match my specific skills, etc.
Sister sent me a link as a recommended useful site.
Needed to see what the current resume formats are since I haven't prepared one in 20 years and used to be on the interviewer end.
Date of experience: January 17, 2024
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
So easy to use! I like that they walk you through step by step. I also love the web link for a personalized page!
I needed help articulating my experience
Great price & excellent service.
Date of experience: January 15, 2024
Hello!
Thank you for taking the time to leave us a review!
It would be honest to put the price up front, before I spent time making a resume. I feel tricked into purchasing when membership is required to download my resume.
Date of experience: March 3, 2022
We're very sorry for any confusion, Ron.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Very good very good very good very good very good very good very good very good
Date of experience: June 4, 2024
Hello,
Thank you for your review. Glad we were able to help!
Easy to work with and professional looking templates. Very user friendly.
To create a resume
To assist in job application
Date of experience: June 4, 2024
Hello,
Thank you for sharing your experience with us!
It's comprehensive and it has various resume templates for any application.
Date of experience: June 4, 2024
Hello,
Thank you so much! We appreciate the positive review!
Easy to use and great suggestions for job title. I like the template selections and the ability to edit them as needed.
Google search
Job seeking
Date of experience: April 2, 2024
Hello,
Thank you for sharing your experience with us!
It's a good experience for me because i was struggling with preparing a such professional cover letter.
Because i believe that is a good choice
Am looking for a job and i hope can get it.
Date of experience: October 12, 2023
Hello,
Thank you for sharing your experience with us! If you need further assistance, please feel free to reach out to us at customerservice@jobhero.com; we will be happy to help.
Thank you for your time!
It gave me a fresh idea on how to make my cover letter look very professional. Same with my resume. I sent it for a vacant position and I haven't received any emails yet.
Date of experience: June 28, 2020
Thank you for sharing your feedback and for giving us a great rating.
It gave me a fresh idea on how to make my cover letter look very professional.
Date of experience: June 21, 2020
I liked the efficiency and suggestions. But had a feeling that feedback was a little bit general/scripted.
Just to try out
Date of experience: September 20, 2023
Hello,
We appreciate your valuable feedback, as it helps us to continuously improve and provide better services to our valued members.
Amazing! Pure skills in resume format! This has been instrumental in my job search. Loved the experience!
Needed a resume refresh
Same as above!
Date of experience: April 19, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
I'm trying the 14 day trial to get me started on creating a professional resume. I've used the cover letter and it was so simple and easy to use. I hope that it is what the market desires.
I am leaving the military and need to enter the civilian workforce and need an updated cover letter and resume.
Date of experience: June 15, 2020
Thank you, David, for sharing your feedback, we’re excited to hear you feel that way about our resume builder.
I'm trying the 14 day trial to get me started on creating a professional resume. I've used the cover letter and it was so simple and easy to use. I hope that it is what the market desires.
I am leaving the military and need to enter the civilian workforce and need an updated cover letter and resume.
Date of experience: June 8, 2020
It was quick and easy and all I had to do was copy and paste from my previous resume into a new one here. Plus, they have multiple templates that you can choose from.
I wanted a nice looking and updated resume.
Date of experience: September 22, 2020
Thank you, for sharing your feedback and for giving us a great rating.
The interface is easy to navigate. The initial Resume parser works decently. Some errors but overall impressive.
General search
I like how my resume turned out.
Date of experience: January 26, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
Wonderful experience! I was impressed by the templates offered, easy to use and loved the end results.
Best choice out there
Date of experience: June 9, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
Great prompts for accomplishment driven resumes. It is a great tool for anyone who wants to create easy & structured CV but have no or little experience or do not know where to start.
Date of experience: August 26, 2020
Thank you for sharing your feedback and for giving us a great rating.
This was an excellent way to build a "new" (update) resume from my old one. I like how it looks now! Plus, it was far less of hassle than it was in the past.
It was purely random
No particular reason, but I liked how easy it was to use.
Date of experience: January 19, 2021
Thank you, Janet, we strive to make our customers happy and we take your feedback to heart!
Excellent service, I had not updated my resume in over decade and this took a lot of the pressures off in starting this process.
Recommendatin
Date of experience: May 15, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
Very simple service to use. Has A LOT of suggestions that are extremely relevant. Highly recommend using this service to create an outstanding resume.
Used in the past and love it.
Used in the past and it was the first source that I thought of when I needed to update my resume.
Date of experience: May 30, 2022
Thanks, Samuel, for sharing how easy it was!
Very easy to use and super helpful! Created one heck of a resume for me in minutes.
Friend recommendation
I went through the process to create a resume and was super happy with the results. I would like to continue using it since I'm currently searching for a new job.
Date of experience: January 20, 2021
Very easy to use and super helpful! Created one heck of a resume for me in minutes.
Friend recommendation
I went through the process to create a resume and was super happy with the results. I would like to continue using it since I'm currently searching for a new job.
Date of experience: January 13, 2021
Didn't realize or remember subscription was so expensive after trial ends, you should send reminder emails about subscription and when you will be charged
Cause i already started a resume on it
So i can access resume
Date of experience: October 23, 2020
Thank you, Lauren, we're always open to new suggestions for improvement!
System shut down several times throughout the process. I received messages such as page not available, or page not found, and services temporarily unavailable.
Highly rated in Google search
Need to update resume to generate interest.
Date of experience: March 3, 2022
Thank you, Jason, for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.jobhero.com/contact-us
I really enjoyed this process, which no one ever says about writing a resume. With JobHero it really made me feel so much for confident.
Applying for a new job.
Recommended from my daughter, who used this and got her first job.
Date of experience: November 10, 2023
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
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Thank you for sharing your feedback and rating us five stars!