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JobHero has a rating of 4.6 stars from 15,180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
Unable to opt in for the yearly plan, from Edge or Chrome, or call in customer support, who verified duplicated the technical issue at check out.
Date of experience: September 2, 2023
Nice and quick! It was really a relief to be able to do this so quickly considering I haven't had to write a resume in years!
My Sister who is a Recruiter told me about it.
Job searching and wanted to present the best resume!
Date of experience: September 7, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
This website made it extremely easy to put together an organized and professional resume. The prompts and suggested bullets made the process much less stressful overall.
I searched through google for a website that could aid in preparing a resume.
I am very excited for the final product and am excited to send it out to employers.
Date of experience: March 28, 2021
Thank you for sharing your feedback and rating us five stars!
This is very helpful in getting things done in an appropriate manner and very much time-saving. Thank you Job Hero! Hopefully, I'll land a job sooner.
Date of experience: June 17, 2020
You're welcome always, Jennifer, we rely on input from customers just like you to make our service even better.
After writing extremely detailed resumes for a certain niche, I needed the streamlined update here at Jobhero. Jobhereo.com made it easy to re-think what my resume should be and create it!
Date of experience: August 16, 2020
Thank you, Deborah, for sharing your feedback and for giving us a great rating.
Charged $34.95... only used to print 1 resume. Auto-renew cost shouldn't be so high then when I go to cancel now suddenly it's only $3 per month? Why wasn't that option available from the beginning.
Used to make a resume... Still had to edit the final product on Microsoft Word to get exact layout I wanted
Date of experience: February 4, 2021
Thank you, Danielle, for reaching out to share your thoughts, those are special rate offers that we have available for a limited time. You can always try it out or simply cancel the account that's up to you to decide.
Great service I searched the net for cheaper version which I found but by far this is the best and easiest.
Date of experience: January 4, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
Helped me get 3 companies call me back. I also found a nice clean template to redo everything and it gave me my resume in both PDF and Docx.
It looked professional.
Date of experience: November 13, 2023
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
I wish I was told of and charged for the service before using it instead of after. It is a useful website tool though. Happy with the turn out of my new resume.
Date of experience: April 28, 2022
Thank you for the review and for rating us four stars!
I am a student and it is true that I was a little lost to make my first CV, this site is great! You are accompanied all the way. I highly recommend it!
Date of experience: October 10, 2021
Thank you for sharing your feedback and rating us five stars!
This takes all the stress out of formatting your resume. It only took me about 2 hours to complete, whereas in the past, it has taken me 2 days to consolidate and refine.
Resume building
Ease of access
Date of experience: May 13, 2021
Thank you for sharing your feedback, Jonathan, we’re excited to hear you feel that way about our builder.
You should mentioned about the charge at the beginning. This is far more like threatening people to either give you the money or lost everything we built on the last few hours. This is really bad!
Date of experience: November 17, 2020
We’d like to clarify, Alice, that our Basic Access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
I was told this was free until I started downloading my resume. I feel honesty is the best policy and I would have been prepared. Money does not grow on trees but is made of trees.
I wanted to update my Resume
It will help me write an uptodate resume
Date of experience: April 13, 2021
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
As a stay at home mom, I was anxious about building a resume from scratch. This site is so easy to use, and really helped this out of practice mom create a resume and cover letter!
Date of experience: December 14, 2021
Thank you for sharing your feedback and for giving us a great rating.
This made creating a resume for a stay at home mom so easy!
Date of experience: December 1, 2021
I've been dreading the process of updating my resume, it's always such a daunting task. JobHero made it so much easier for me, I recommended it to a few people before I even completed my new resume!
I saw a template that I felt matched my personality, and was the perfect format for me.
I needed an updated resume, and after searching a few sites this one seemed to be exactly what I was looking for.
Date of experience: September 10, 2021
Thank you for sharing your feedback and rating us five stars!
Very nice but would like to see more reasons and selections for each category when having to choose only three. I feel 2-3 more "definitions" would be more beneficial..
Needed a cover letter asap!
Needed s cover letter asap!
Date of experience: September 9, 2020
Thank you for sharing your feedback and for giving us a great rating.
This saved me a lot of time in drafting a cover letter. I like that it takes the info from the resume and puts in a letter drafted so eloquently.
I needed a cover letter drafted quickly.
It is what I needed.
Date of experience: January 28, 2024
Hello!
You made our day with your review, thank you!
Step by step directions and examples made this whole process so easy. Resumes have always been a challenge for me, but this was a breeze.
Date of experience: June 28, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
Easy and good recommendations. I have everything in front of me I just need to pair it to make my job experience and resume interesting
I was looking a place to create my resume in an attractive way other than the old standard way in word.
Date of experience: July 28, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
Very easy to navigate and build your cover letter based on your resume responses. Very accurate selections and appreciate how professional these templates come together!
Came across during a web search.
Really appreciate the accuracy of creating cover letter templates based on responses from my resume.
Date of experience: March 20, 2022
Thank you for sharing your feedback and rating us five stars!
What is the point of getting charged $24/month each month if I could have the same service for 1 year at the same price ($24/year).
Date of experience: June 13, 2023
Hello!
Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.
Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us
The resume builder was great and easy to use; however, I would have appreciated a more up-front and transparent communication of the charges and fees.
Date of experience: August 25, 2022
Thank you for taking the time to rate us and share your thoughts with us!
We want to apologize for any confusion that this caused. To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version that can be pasted on to a Word document completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we offer a 100% money-back guarantee for our 14-day trial; if you are not satisfied with our services, we invite you to give us another try!
It was easy process to create my resume the way I was thinking about. I liked the option of uploading current resume to start the process.
Date of experience: February 24, 2024
Hello!
Thank you for your positive feedback! We're delighted to hear that our resume creation process aligned with your vision and that you found it easy to use. We're pleased that the option to upload your current resume facilitated the process for you. If you have any more feedback or need assistance in the future, feel free to reach out. We appreciate your support!
Great templates, a little pricey after the 14 day trial but this site had great templates for jobs I am applying for. I have been charged ~$1 for every resume I download even it was a simple change.
Saw an example on google images
Applying for a job soon
Date of experience: September 8, 2022
Thank you for sharing your feedback and rating us five stars!
Jobhero made it quick and easy to write a new resume. It's been over 10 years since the last time I made one, and this was a breeze!
Date of experience: January 1, 2024
Hello!
We're thrilled to hear that Jobhero made it quick and easy for you to write a new resume! It's fantastic that the process was a breeze, especially after a decade. If you have any more career-related needs, we're here for you.
Jump Start Your Career
With Our Resume and Cover Letter Builders
Hello!
Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.
Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us