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JobHero has a rating of 4.6 stars from 15,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
Jobhero made it quick and easy to write a new resume. It's been over 10 years since the last time I made one, and this was a breeze!
Date of experience: January 1, 2024
I was kind of shocked to see my VISA billed for an amount over $30.00 and another for a couple of dollars. The latter I was expecting. Not the former,
JOyce Hall
Needed a resume
Date of experience: November 5, 2021
Thank you for sharing your feedback and rating us five stars!
You charged my credit card twice with two difference amounts for just one cover letter, the first charge you took R30.80 and on the second one you took R15,79. This is fraudulent.
I needed a cover letter ASAP
It has been a while for me not writing a cover letter.
Date of experience: August 24, 2021
Thank you, Leon, for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.jobhero.com/contact-us
Pretty easy. One thing to look at - I have a Bachelor of Applied Science degree and this was not an option. It does have an option to input something different, but it did not work.
Date of experience: July 15, 2020
Thank you for sharing your feedback and for giving us a great rating.
So far, so good... i still need to review letter to determine if I will keep. It is odd that they ask for a rating before I have seen the goods... I will update accordingly.
Need cover letter
Need cover letter
Date of experience: June 11, 2021
Thank you for the glowing review, Christopher!
Thanks so much, I appreciate your service and how easy it was
Looking for a new job
I wanted the best resume
Date of experience: May 24, 2024
Hello,
Thank you for your review. Glad we were able to help!
User friendly, intuitive, great layout and design options, able to personalize
Date of experience: May 23, 2024
Hello,
We're thrilled to have been able to help. If you have any other questions, please feel free to contact us. We're here to assist you!
Mr. Emerson was a great help with getting me into the portal to set bup my payment plan. Thanks for the Help E
I needed a cover letter
Date of experience: November 15, 2023
Hello,
Thank you for leaving a five-star shout-out for our agent!
Love the ability to put together a quality resume, with a beautiful template in order to help my job search.
Tired of updating the same old resume that apparently isn't gaining much attention.
It caught my attention so I am hoping it will also catch the attention of HR.
Date of experience: June 27, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
Very helpful, quick and easy to use. The job descriptions all sound professional and suggested by professionals from the field.
Date of experience: May 20, 2023
Hello!
Thank you for the review and for rating us four stars!
Sincerely,
JobHero
Let users download a resume with watermark on it just to test how it looks like before making a commitment
Date of experience: January 22, 2023
Hello!
Thank you for the review and for rating us four stars!
-JobHero
Provides excellent guidance to allow you to put some real thought into writing
I was able to focus and pay attention to what was needed in order to be successful. I got the job!
Google search
I like the easy of use. I like the streamlining of skills and qualities needed for a position.
Date of experience: September 21, 2020
Thank you, for sharing your feedback and for giving us a great rating.
Provides excellent guidance to allow you to put some real thought into writing
Google search
I like the easy of use.
Date of experience: September 11, 2020
My resume date appear out of order and I can not find a way to correct the order. I am hoping since i have made a purchase, the job dates will print in order
I used jobhero in the past and was able to gain employment
Date of experience: July 13, 2022
Thank you for the review and for rating us four stars!
Been real helpful in my new job search. I am more confident when sending a Cover Letter.
New Job Search.
Resume and Cover Letter
Date of experience: September 22, 2021
You should be able to just buy your resume and move on and not get caught up in the scam of having to cancel in order to not be charged an outrageous monthly fee.
Date of experience: August 7, 2022
Thank you for taking the time to rate us and share your thoughts with us!
We want to apologize for any confusion that this caused. To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version that can be pasted on to a Word document completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we offer a 100% money-back guarantee for our 14-day trial; if you are not satisfied with our services, we invite you to give us another try!
Could be better if a free-trial is offered, rather than the possibility of a refund due to dissatisfaction, as the latter is not guaranteed.
It was recommended to me by a friend.
It was needed for personal use.
Date of experience: May 12, 2023
Hello!
Thank you for the review and for rating us four stars!
-JobHero
Excellent experience as the program was simple and the amending after completion. Spell check corrected a spelling mistake even after going through the resume.
Price and appearance.
Date of experience: September 23, 2020
Thank you, for sharing your feedback and for giving us a great rating.
Date of experience: September 15, 2020
I'm currently applying for a new opportunity in business and this is a wonderful resource in creating a winning cover letter to all employers
It was a resource I found online and I reviewed what it offered me.
I liked the quality of options provided in creating the perfect cover letter for the businesses I choose to apply to.
Date of experience: March 12, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
Overall quite good. Some of the suggestions could be improved, the lingo could have a more personal touch, it seems a bit too stuffy.
Very good.
I enjoyed the overall approach to resumes and cover letter building including the templates provided.
Date of experience: May 2, 2023
Hello!
Thank you for the review and for rating us four stars!
-JobHero
Thank you for helping me, I am not the best with this kind of stuff and this website has helped me feel more confident about myself than anywhere else, If I get this job all praise to you guys!
Struggle with writing about myself
Date of experience: October 28, 2020
Thank you, Georgio, for the amazing review!
Didn't know I had to pay in the end to get my resume. But it turned out so good that it was worth it
Date of experience: August 28, 2023
Hello!
Thank you for the review and for rating us four stars!
Sincerely,
JobHero
Awesome and easy, smooth and quick and I felt good to know that I can update my resume without paying soo much for it
Because I don’t know how to put into words the tasks and jobs I did to make it sound good and appealing and job hero helps with that
Date of experience: September 7, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
Very easy to use and the variety of formats allow for various types of cover letters to suit whatever job is being applied to
I needed a cover letter template
I am looking for work lol
Date of experience: March 3, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
The first link that did not look like an ad-filled, complicated site
I am currently looking for employment.
Date of experience: February 23, 2023
I really appreciated the job hero services. My resume has been upon your website for a month and I was still able to receive access. Thankyou soooo much. Now I pray I can get a job...!
I had already used it and liked it. Plus it was a reasonable price with all of the advantages I needed.
Date of experience: September 21, 2020
Thank you, for sharing your feedback and for giving us a great rating.
For a person with little to no experience with resume building (I'm a grad student who had just entered the job field), JobHero was a great starting point. I was disappointed at the fact I couldn't edit the templates more to my liking (adjusting fonts/margins/graphics). And I was also irritated to find out that when I uploaded my JobHero template back into the site, it wouldn't autofill the correct information into the fields. I would think that the site would be able to recognize the fields directly from its own templates.
Overall, I think this site was a good jumping off point, but ultimately I used different templates that I could edit more and using very little I got from this site.
Keep up the good work! This is a promising tool.
Needed help creating a resume with little experience.
I thought they would fit my purposes.
Date of experience: October 3, 2020
We appreciate you taking a moment to share your satisfaction with us!
Date of experience: September 26, 2020
Formatting looks strange and not sure if I can fix it. Not happy to have to subscribe and then cancel. Would have been nice to just pay for the 14 day access and then sign up if wanted more.
Came up on internet search
Needed a resume updated
Date of experience: February 19, 2022
Thank you for taking the time to bring this to our attention, Deborah, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we would love to help improve your experience with our builder, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.jobhero.com/contact-us
Jump Start Your Career
With Our Resume and Cover Letter Builders
Hello!
We're thrilled to hear that Jobhero made it quick and easy for you to write a new resume! It's fantastic that the process was a breeze, especially after a decade. If you have any more career-related needs, we're here for you.