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JobHero has a rating of 4.6 stars from 15,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
I was under the impression that this was free. You should tell people UP FRONT that there is a charge to use the letter before they spend so much time on it.
I THOUGHT it was free.
I liked the look of the letter.
Date of experience: June 30, 2021
A great way to put together a Resume if you haven't made one in a while, I had all the info, they supplemented it with great ideas I would not have thought about.
Looking at a Job Change
Date of experience: March 19, 2021
Thank you for sharing your feedback and rating us with five-stars!
It made writing a cover letter so easy. Love it! I will use it a lot!
Date of experience: May 20, 2024
We appreciate your kind words and are glad you found our service helpful. We strive to provide personalized solutions that meet our customers' needs.
Time saving, and helps some people like me to avoid asking and bothering people to prepare my resume
To have a professional resume
Date of experience: January 29, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
Amazing user experience! Best resume template website I've come across and the instructions are pretty self-explanatory.
To elevate my resume portfolio.
For access.
Date of experience: December 20, 2023
I was impressed with the cover writing letter that took all the info from my resume and created this awesome cover letter that I was struggling with writing.
I was so impressed with the cover letter writing, it saved me time while submitting my job application.
I was impressive with the cover letter writing
Date of experience: December 19, 2022
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
Captured my resume very well with minimal need for edits and helpful suggestions to add to and tweak my resume.
Referred by a friend who has had a positive experience with JobHero.
The ease of creating my newly formatted resume.
Date of experience: January 6, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
The experience was great and quick. The payment was also great and I definitely have seen improvement in my job search.
I choose JobHero because I wasn't having success with my resume and job hunt and I figured I needed extra help.
Date of experience: May 8, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
It seemed like it was going to be a free resource and I did over an hour's worth of work on my resume only to be forced to pay for it before I could save it or do anything! Dissapointed.
Date of experience: February 14, 2021
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, Rebecca.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Doesn't include achievements in cover letter.Don't know if it is not a common practice.
Date of experience: May 20, 2024
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. We'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!
Fast and easy. I searched it up and it stated it was free and was shocked to see that it is not free.
Saw that it stated it was free when I went to see the reviews:(It was not, but I paid because I needed it for my job and I had already invested the time.
Date of experience: May 5, 2023
Hello!
Thank you for the review and for rating us four stars!
-JobHero
The building app works pretty well, but isn't perfect, which makes for some annoying time making adjustments.
It was referred to me by a career services rep at LHH,
Date of experience: November 27, 2023
Hello,
We want to express our gratitude for your feedback, as it plays a crucial role in our ongoing efforts to deliver the best possible service to our valued members.
Easy to build cover letters. I find it very easy after uploading my resume then I was able to build my cover letters.
I used the $2.95 trial so not much to lose.
I was able to apply for a job today.
Date of experience: April 2, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
This is the 2nd time using JobHero in the past 2 years and it makes the job search process so much easier! It takes the stress off me trying to come up with ideas on what to write.
I used it in the past and got a great job!
My previous resume was on file and I had great success with it in the past. And it was super easy to update and start my job search.
Date of experience: October 12, 2022
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
I needed to update my resume Job Hero made a tedious task so easy!
I needed to update my resume
I needed to update my resume.
Date of experience: January 30, 2021
I needed to update my resume Job Hero made a tedious task so easy!
I needed to update my resume
I needed to update my resume
Date of experience: January 23, 2021
I love it, i love the options and the suggestions. Very professional, great assistance and very easy to navigate.
Help build a resume to relocate
Resume and cover letter
Date of experience: May 27, 2023
Hello!
Thank you for the review and for rating us four stars!
Sincerely,
JobHero
I loved how it gave me vocabulary to work with. I didn't like how I couldn't adjust the spaces, so I can add more info into a one page resume.
Date of experience: October 20, 2023
Hello,
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
I blv it should give the first Resume to be freely downloadable so that We can get to know, how the final resume output looks like and should proceed accordinngly.
Date of experience: April 13, 2021
Thank you for sharing your feedback and for giving us a great rating.
Quick and easy! I do not like writing cover letters, often don't know where to begin. This is very helpful!
Needed a cover letter
Cover letter creator
Date of experience: June 27, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
Awesome...plenty of templates to choose from. But even better the suggestions it gives for different job roles.
Cheaper than competition
Date of experience: May 20, 2023
Hello!
Thank you for the review and for rating us four stars!
Sincerely,
JobHero
It is overall a good experience but need more classification rather than asking client to choose, please suggest different samples against portfolio as well.
Date of experience: January 14, 2022
Thank you for sharing your feedback and for giving us a great rating.
I've been struggling to write my own resume and failing. This site saved me!
Excellent, easy web interface.
Excellent, easy web interface.
I need to create a professional resume for my job searching.
Date of experience: July 18, 2023
Hello!
Thank you for rating us five stars!
Sincerely,
JobHero
It was really helpful and showed me some skills that I haven't known about myself.i literally learned what is a real resume.
Date of experience: July 19, 2023
Hello!
Thank you for rating us five stars!
Sincerely,
JobHero
It was fast, efficient, and very helpful for someone like me who does not know how create a cover letter.
I needed a cover to apply to a job, and this site was the first to suit my needs.
I needed a cover letter for a job application.
Date of experience: July 20, 2023
Hello!
Thank you for rating us five stars!
Sincerely,
JobHero
Be more forthright about your service - instead of tricking people into paying after they've spent all that time putting together a cover letter/resume. Very deceptive.
Date of experience: September 30, 2020
Our apologies if you felt tricked, Matthew.
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period, this gives you the ability to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Limited payment plans and inability to type your own professional skills when building a cover letter
Date of experience: September 23, 2023
Hello,
We are deeply sorry to see your rating towards us. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen. Please contact us at customerservice@jobhero.com to further assist you!
Jump Start Your Career
With Our Resume and Cover Letter Builders
Our website offers a basic access account completely free which allows you to download a plain text version, Julie.
However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!