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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
966
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,181)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user lorettak94
North Carolina
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

I am amazed at the convenience, beautiful choices of templates, and detail that allowed me to create this resume.

Reason I chose this business:

I found Job Hero through a workshop called back to work 50+ via the AARP

Reason I chose this product:

I needed an upgraded resume

Date of experience: January 26, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user samuelo285
Texas
2 reviews
0 helpful votes
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June 12th, 2023
Verified purchase

I've had great luck using this website. They gave me quick, clear guidance on how to write my resume.

Date of experience: June 6, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user gailc606
Massachusetts
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

I haven't tried to print or download anything yet but am excited about the new modern look of my resume.

Reason I chose this business:

I was told I needed a modern resume format to be seen. I like the templates your site offers

Reason I chose this product:

Looking for a job. I want to stand out and be seen

Date of experience: March 31, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

-JobHero

Thumbnail of user mulimak
Zambia
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

Exceptional experience so far. Very impressed with level of professionalism put into the final product.

Reason I chose this business:

Had the best product compared to other website I visited

Reason I chose this product:

Needed a resume that speaks to today's business environment.

Date of experience: August 15, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user aliciap472
Virginia
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

This has been very helpful in converting one resume into many resumes that are geared for different industries.

Reason I chose this business:

I chose JobHero because I am overwhelmed looking for a job while I'm trying to juggle debt collectors, pay my bills, and stay fed. Given enough time, I could do this myself but this turns an hours long process into half an hour, tops. Bonus, I don't have to worry with typos.

Reason I chose this product:

JobHero offered a cheaper subscription as I am struggling to pay my bills and can't afford the full cost version.

Date of experience: August 14, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user shantanua6
GB
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Good format and template.
It is mentioned free however after all the efforts its charged.
Hence have to pay.

Reason I chose this business:

It came up on google

Date of experience: June 21, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user carolr1869
Michigan
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Well then - this by far exceeded my expectations! Fast and on point! I didn't even have to do any work other than clicking the next button. Y'all are amazing

Reason I chose this business:

Reformatting my old looking resume

Reason I chose this product:

Looks amazing

Date of experience: December 13, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user l.b9
Tennessee
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

I felt overwhelmed by having to write my cover letters from scratch. This site helped me immensely! It's been a helpful experience.

Reason I chose this business:

Talking about my accomplishments and writing cover letters is difficult for me.

Reason I chose this product:

I needed cover letters for jobs I wanted.

Date of experience: March 3, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user jarhd
Illinois
2 reviews
0 helpful votes
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September 11th, 2020
Verified purchase

I actually just did this for a project; I'm 100% not expecting full marks because some things aren't in here, but if I really want to I can add them in myself.

Reason I chose this business:

Because I didn't want to do the entire project by myself.

Reason I chose this product:

I chose the product today for a school project.

Date of experience: September 9, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for the amazing feedback, Bill!

Thumbnail of user georgeg1955
GB
1 review
0 helpful votes
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May 26th, 2024
Verified purchase
Reason I chose this business:

Found it on google

Reason I chose this product:

Cover letter

Date of experience: May 16, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for taking the time to leave us a review!

Thumbnail of user steveng2161
Australia
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase
Reason I chose this product:

Job application

Date of experience: May 14, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you so much! We appreciate the positive review!

Thumbnail of user nencym1
India
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Very good for create new CV, Easy to access.

Nice

Date of experience: May 16, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We’re thankful for the amazing feedback you have given us!

Thumbnail of user kateys15
GB
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

User friendly. Quick payment system. Lots of cover letter options to use.

Reason I chose this business:

User friendly.

Reason I chose this product:

User friendly.

Date of experience: May 16, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you so much! We appreciate the positive review!

Thumbnail of user benjaminj233
California
1 review
0 helpful votes
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July 13th, 2022
Verified purchase

Your holding me hostage for my credit card, dog$#*!. Happy to pay to for the resume. Deceptive and low grade. I'll just cancel the card.

Have a great day

Date of experience: July 12, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.

Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user bettyv228
Malaysia
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

It said free until it asked me to pay, which isn't exactly free. I wouldn't mind, but just don't cheat users by saying it's free. However, I have paid.

Date of experience: January 11, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user glendm
Costa Rica
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

You have a very good word templates in an affordable price.

Date of experience: May 15, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your feedback! We're glad to hear that you found our word templates to be of good quality and at an affordable price. Providing high-quality templates at a reasonable cost is important to us, and we're pleased that you appreciate our offerings.

Thumbnail of user liamd130
Florida
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Would've liked to know it would cost money before I made it but it's really good so idc

Date of experience: April 9, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your feedback! We appreciate your positive comments about our service. We understand the importance of transparency regarding costs, and we apologize for any confusion. We'll consider your suggestion to ensure clearer communication in the future. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Thumbnail of user parthas21
India
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I felt the site is good but the automated recommendations aren't that great. There are lot of scope of improvement...

Date of experience: April 16, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you, your feedback is much appreciated!

Thumbnail of user leilib1
Canada
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

It was good but for part of experience needs more professional descriptions.

Date of experience: May 14, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for taking the time to share your feedback with us. We're glad to hear that, overall, you enjoyed your experience. Your comments about needing more professional descriptions in certain parts are duly noted. We constantly strive to enhance our service and provide a top-notch experience for our customers, and your input helps us in this endeavor. We'll certainly take your suggestions into consideration as we continue to refine our offerings. If you have any further thoughts or specific areas you believe we could improve upon. Please don't hesitate to let us know. We appreciate your support and hope to have the opportunity to exceed your expectations in the future.

Thumbnail of user tonyq186
North Carolina
1 review
0 helpful votes
  • Send Message
April 14th, 2021
Verified purchase

Job hero has made it so easy to revamp my resume! I recently decided to change fields and had no idea what to include on my resume, but JobHero made it easy with their automated response options.

Reason I chose this business:

It's quick, easy, and a fair price.

Reason I chose this product:

It helped me to put together the perfect resume for my new job!

Date of experience: April 13, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user chriso534
South Carolina
1 review
0 helpful votes
  • Send Message
July 8th, 2021
Verified purchase

It took a couple of tries for my payment to be accepted. I had to use three different cards which all had money on them but it kept erroring on two of my payments.

Reason I chose this business:

I like the user friend step by step build your resume process, and the look of the template options

Reason I chose this product:

The look of the template options

Date of experience: July 8, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Chris, we're always open to new suggestions for improvement!

Thumbnail of user donnas3593
Florida
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

So Far this has been a very positive experience. I am new to the job hunt and am glad that I found this websire

Date of experience: May 15, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user valerieh864
Michigan
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Easy to use and created a great letter. Would definitely recommend.

Date of experience: May 13, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We’re thankful for the amazing feedback you have given us!

Thumbnail of user christyl117
Kentucky
1 review
0 helpful votes
  • Send Message
November 30th, 2020
Verified purchase

Thank you for helping me with keywords, organization, cover letters, and so much more. In over 25 years of personal resumes, none have generated as many as my new JOBHERO resume has.

Reason I chose this business:

My employment recruiter recommended JOBHERO to me for resume help.

Reason I chose this product:

I used it and liked the ease and results and the price was right.

Date of experience: November 27, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Christy. For sharing your feedback and for giving us a great rating.

Thumbnail of user kathleene331
Maryland
1 review
0 helpful votes
  • Send Message
September 9th, 2020
Verified purchase

Would like to see more about verbiage to use to pass the resume screening technology. I. e. A review of the resume uploaded with suggestions for terminology

Reason I chose this business:

I like the resume samples

Reason I chose this product:

Really needed to update my resume and haven't needed to do so in over 10 years

Date of experience: September 1, 2020

Thumbnail of user mnauelk
Manuel K. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

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Laura T.
Typically responds within 12 days

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