• Bookmark

    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

Write a Review

Overview

JobHero has a rating of 4.6 stars from 15,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
967
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,181)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user oanad3
Romania
1 review
0 helpful votes
  • Send Message
October 16th, 2023
Verified purchase

Built the best resume i could have using the site. Releaved some of the stress associated with job searching

Date of experience: October 16, 2023

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user nancya557
Wisconsin
1 review
0 helpful votes
  • Send Message
September 9th, 2020
Verified purchase

This format was really helpful. In applying for a position outside of my professional history, this was very assistive in producing a resume outside of an industry I am most familiar with

Reason I chose this business:

Search engine result and the advertising of templates

Date of experience: September 5, 2020

Thumbnail of user mnauelk
Manuel K. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user matthewr1297
GB
1 review
0 helpful votes
  • Send Message
July 6th, 2023
Verified purchase

Easy to use, great suggestions. Costs £2.95p to download the cv but woth it. Just remeber to cancel if you don't want a recurring charge.

Reason I chose this business:

Best automated cv builder that I found online.

Reason I chose this product:

It looked good and professional

Date of experience: July 6, 2023

Thumbnail of user veronical262
Veronica L. – JobHero Rep

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user jessicaw2111
Canada
1 review
0 helpful votes
  • Send Message
May 8th, 2023
Verified purchase

Super Easy and fast to use when needed a Resume quickly
Love it and will use more in the future and get my dream job :)

Reason I chose this business:

To apply for a tough job

Date of experience: May 4, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user petera1324
Kenya
1 review
0 helpful votes
  • Send Message
August 10th, 2023
Verified purchase

JobHero is a great platform, with high quality support experience. The platform is user friendly and quick to learn and use. Amazing

Reason I chose this business:

Great desired experience

Date of experience: August 10, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user jacquelinei142
Australia
1 review
0 helpful votes
  • Send Message
November 17th, 2022
Verified purchase
• Updated review

Not happy with resume
Not enough space for qualifications it is assuming that I went to university when I didn't, I went to TAFE(Technical and Further Education) Not sure if have to put References on Resume or not.

Reason I chose this business:

Recommended to me

Date of experience: November 14, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello, Jacqueline

We regret to see your rating towards us; we would love to speak with you directly to find out more about what led to this negative impression. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.

As always, thank you for reaching out, and we look forward to hearing from you!

Contact Us: https://www.jobhero.com/contact-us

-JobHero

Really impressed
November 7th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Recommended to me

Date of experience: November 6, 2022

Thumbnail of user chrisf952
Michigan
1 review
0 helpful votes
  • Send Message
July 27th, 2021
Verified purchase

Very easy and simple to use! Resume making years ago use to be a headache and you had to do all the hard work. Resume shouldn't be difficult, it's not anymore!

Reason I chose this business:

A friend of mine recommended me

Reason I chose this product:

Needing a resume to become permanent team leader instead of back up team lead

Date of experience: July 26, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user jacquelynh154
Minnesota
1 review
0 helpful votes
  • Send Message
June 17th, 2021
Verified purchase

Ok- I had a subscription and made a resume but canceled and now I can't even get the resume I build and paid for without having to pay $24.95 just so I could save my previously made resume.

Reason I chose this product:

Want a new job

Date of experience: June 15, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for bringing this to our attention, Thomas, and our apologies for the negative experience, we take our customer’s feedback very seriously, know that we hear you and we’re here to help, so please send us an email to social@jobhero.com.

Thank you for your patience!

Thumbnail of user nulln18784
California
1 review
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase

This tool is new to me. I will need to tinker around a bit more to provide feedback. Thank You!

Date of experience: May 2, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for taking the time to leave us a review!

Thumbnail of user frankr498
Japan
1 review
0 helpful votes
  • Send Message
October 27th, 2020
Verified purchase

I wish you have warned that to save resume I would need to pay, at the moment I finished editing I already spent time on it so you didn't give me a choice

Date of experience: October 20, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Frank, our website offers a Basic Access account completely free which allows you to download a plain text version. However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Thumbnail of user farheens3
California
1 review
0 helpful votes
  • Send Message
August 26th, 2020
Verified purchase

JobHero made it so easy for me to do something I was dreading for so long--updating my resume! I was able to get it updated within one sitting. Thank you JobHero!

Date of experience: August 25, 2020

Thumbnail of user mnauelk
Manuel K. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user heatherm2178
Minnesota
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

I was a little disheartened to see that it wasn't actually "free". I just feel like it was false advertising...

Date of experience: March 25, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

-JobHero

Thumbnail of user tylerg458
North Carolina
1 review
0 helpful votes
  • Send Message
July 3rd, 2023
Verified purchase

I would like a bity more customization and to choose the profession i want to go into and form a resume around that.

Date of experience: June 14, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user auvryg
Philippines
2 reviews
0 helpful votes
  • Send Message
April 29th, 2020

This is great site to be able for anyone to find job that will fit them. For the company to able to viee your application before you go for the next step for your job hunting!.

Date of experience: April 28, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We appreciate the positive feedback and we’re glad we were able to help you in your job search, Auvry.

Thumbnail of user deangelad2
Texas
1 review
0 helpful votes
  • Send Message
February 24th, 2021
Verified purchase

This site made building my resume simple and I feel confident representing my resume to employers and feel that I stand a chance of getting a callback.

Reason I chose this business:

I need a resume

Reason I chose this product:

I wanted to make sure my resume looked professional

Date of experience: February 23, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Deangela, for the amazing review!

Thumbnail of user felixd88
Nigeria
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

Straight forward to follow. However, the option to use the tool to prepare the cover letter without havig to subscribe should be available,

Reason I chose this business:

I was looking for a tool to prepare a very profesional cover letter for a position i was applying for on the internet. I came acros JobHero amongst othersand it seems the best to use.

Reason I chose this product:

I will be submitting my CV for a job offer today

Date of experience: March 31, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user heatherp1396
Arizona
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

Easy and straight to the point. Very affordable also.

Date of experience: May 6, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user prashanthp6
India
1 review
0 helpful votes
  • Send Message
October 4th, 2021
Verified purchase

Good,

actual, real, true

certain, sure

certified, validated, verified

confirmed, corroborated, substantiated

cogent, convincing

colorable, credible, plausible

Date of experience: September 30, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user manishat5
California
1 review
0 helpful votes
  • Send Message
July 3rd, 2023
Verified purchase

Fantastic experience at Job Hero. Will surely recommend this to my friends and colleagues.
Thank you so much.

Regards,
Manisha.

Reason I chose this business:

Search engine

Date of experience: June 23, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user charlestont2
Malaysia
2 reviews
0 helpful votes
  • Send Message
March 22nd, 2023
Verified purchase
• Updated review

It's truly surprising that I could get a month free for the Jobhero career builder services. That's absolutely fantastic!

Reason I chose this business:

It's rewarding by great services

Reason I chose this product:

Job-seeking and upgrading resume and cover letter

Date of experience: March 14, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

I feel less reliable because I could only get my cover...
March 1st, 2023
Verified purchase
• Previous review

I feel less reliable because I could only get my cover letter after I pay for the 14 days trial. I would be more delighted for the assistance offered without requesting to pay at the first place. Thanks!

Reason I chose this business:

The reason I wanna write a cover letter for my job application.

Reason I chose this product:

Build CV for sure

Date of experience: March 1, 2023

Thumbnail of user nicholass1005
New York
1 review
0 helpful votes
  • Send Message
March 7th, 2023
Verified purchase

Interface is user-friendly. Not sure how to add more categories for certifications and accomplishments.

Reason I chose this business:

I chose JobHero today to help improve my college resume.

Reason I chose this product:

I chose JobHero today to help improve my college resume.

Date of experience: March 1, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user laurah1347
Washington
1 review
0 helpful votes
  • Send Message
January 18th, 2021
Verified purchase

This was a real help for me because I have such an extensive list of skills and interests, I couldn't figure out what I wanted to do until I clicked on Job Hero. They're my Hero!

Reason I chose this business:

Because it seemed to be the best and most helpful for me.

Reason I chose this product:

I was growing tired of retyping my resumes over and over.

Date of experience: January 18, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Thumbnail of user averilm2
Australia
1 review
0 helpful votes
  • Send Message
May 18th, 2024
Verified purchase

Good experience but needs to be more precise about adding specific wordings

Reason I chose this business:

Google suggestion

Date of experience: May 8, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Thank you for recommending our resume builder!

Thumbnail of user melissag1436
Minnesota
1 review
0 helpful votes
  • Send Message
October 4th, 2021
Verified purchase

It was quick and easy, i liked how it let me use my old resume words so i didnt have to retype all my work history. I could just make changes to the areas i wanted.

Reason I chose this business:

It was easy and let me use my old resume.

Date of experience: September 29, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user reginiaw
Australia
1 review
0 helpful votes
  • Send Message
May 10th, 2024
Verified purchase
Reason I chose this business:

Easy to follow and price friendly and the recommendations were great in editing my CV

Reason I chose this product:

I am looking for a new position

Date of experience: April 30, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Jump Start Your Career
With Our Resume and Cover Letter Builders

Company Representative

Thumbnail of user dougj2
Laura T.
Typically responds within 12 days

How do I know I can trust these reviews about JobHero?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about JobHero?