JobHero has a rating of 4.6 stars from 15,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
This platform has allowed to to tailor my resumes and cover letters in ways the i'd never imagine.
Thanks
Great User experience!
Ease of use and adaptability.
Date of experience: June 23, 2022
Easy to complete resume. Professional looking results. Only thing wrong, is that you have to join a membership trial.
Date of experience: July 6, 2021
Thank you for sharing your feedback and for giving us a great rating.
Very user friendly... I like that I can pick from your options and then tailor them to my experience.
Looked for a program to help me build a better resume.
I liked the options it provides.
Date of experience: February 18, 2021
Thank you, Chris, it's great to know that you enjoyed the experience of building your new resume!
Easy way for those who need structure and format. Its fill in the blanks and helps amateurs get ready
It was the first thing I saw pop up
I am applying to a job
Date of experience: September 30, 2021
Thank you for sharing your feedback and rating us five stars!
Easy to use but auto correct would be nice. Although I wish just making one application should be free
Date of experience: September 26, 2020
Thank you, for sharing your feedback and for giving us a great rating.
It was a great experience and I will like to explore all the functions to improve my letter writing.
Well, it was the only one available.
Date of experience: December 9, 2021
Thank you for sharing your feedback and for giving us a great rating.
Date of experience: December 2, 2021
Great service but too expensive, and I want to be able to rearrange the sections on already completed resumes
Date of experience: July 23, 2021
Thank you for sharing your feedback and for giving us a great rating.
Very limited capability to modify resume templates. For example, cannot add personal website (LinkedIn etc.) link to the header.
Came across it in a general Google search. Free trial was good, but $24.95 after that was a bit expensive.
Date of experience: March 12, 2022
Thank you, Manesh, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.
Ended up on google search
Needed to create a quick resume
Date of experience: February 5, 2022
I wish I heard about you guys before, it has saved me a lot of headache creating my Resume
Date of experience: August 2, 2023
Hello!
Thank you for the review and for rating us four stars!
Sincerely,
JobHero
After getting charged, I was charged multiple times and that's aggravating because don't nobody have no time for that!
Because I just used it and it has dope templates.
Date of experience: May 3, 2022
Thank you, Jade, for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.jobhero.com/contact-us
A1! The prompts really helped me out!
Recommendation
Cheap and fair trial
Date of experience: March 20, 2022
Would have been nice to know there was a cost in advance otherwise love the look and the suggestions.
Date of experience: October 14, 2020
Thank you, Keirsten, for the feedback and suggestions!
I enjoyed the interface so far. Be more upfront with pricing. Seemed like a free trial would be useful.
Date of experience: May 6, 2022
Thank you for the review and for rating us four stars!
This is an amazing site. It really makes the resume process a lot quicker. I love the helpful prompts.
Found it on the internet.
I needed a current resume.
Date of experience: September 6, 2021
Thank you for sharing your feedback and rating us five stars!
Cannot choose to not provide address, and the job field had items that didn't make sense for the position
Date of experience: September 15, 2021
Thank you for sharing your feedback and for giving us a great rating.
Very easy to use, love the assistance it come with. Will use again!
Date of experience: April 11, 2024
Hello,
Thank you for taking the time to leave us a review!
:( payment name MUST be the same as the persons name on the letters/resume! Why couldn't someone else (other then the job seeker applying for a position) PAY for the service?
Seemed easy
Date of experience: January 20, 2021
Thank you, Mike, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
I have only been on the site for an hour and already like what I see.
Assistance with a cover letter
Job Searching
Date of experience: March 14, 2024
Hello!
We're thrilled to hear that you're enjoying your experience so far! Thank you for giving us a try. If you have any questions or need assistance as you continue exploring the site, feel free to contact us.
Date of experience: April 17, 2024
Hello,
We are truly sorry to hear about your disappointing experience with us. Please accept our sincerest apologies for any inconvenience or frustration you may have encountered. Our team strives to provide exceptional service to all our customers, and we regret falling short of your expectations on this occasion.
Your feedback is invaluable to us, and we are committed to addressing the issues you've raised to ensure that similar situations do not occur in the future. We would greatly appreciate the opportunity to make things right and regain your trust.
Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.
It has been good so far, now I'll see if I can download my resume and attach it to an email so the real "work" begins.
Expedience.
Date of experience: November 7, 2020
Thank you, Emmanuel, we truly appreciate the four-stars, happy customers make our days brighter.
I was very good for me and i know how to write cover letter
Cover letter
Cover letter
Date of experience: April 4, 2024
Hello,
Thank you so much! We appreciate the positive review!
Really made the resume writing process just a little bit less painful.
Date of experience: April 14, 2024
Hello,
You made our day with your review. Thank you!
Very easy and straightforward. I expected this to feel like a chore, however, I quite enjoyed the process.
Date of experience: October 18, 2021
Thank you, Anna, for sharing your feedback and rating us five stars!
Greatly helped me a lot in improving my resume and its different formats/theme made it more professionally made
Helped me a lot improving my resume
Helped me a lot improving my resume and saved up time making one
Date of experience: July 3, 2022
Thank you for sharing your feedback and rating us five stars!
Very good resume builder, looks very professional. Wish I didn't have to pay, but it's not too much.
Needed a resume quickly
Needed a resume
Date of experience: January 14, 2022
Thank you for sharing your feedback and for giving us a great rating.
Like template options and ease of input but will loose input easily if you press the back button
Referred by a friend
Date of experience: January 4, 2023
Hello, Kaitlin
Thank you for your feedback!
-JobHero
Jump Start Your Career
With Our Resume and Cover Letter Builders
Thank you for sharing your feedback and rating us five stars!