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JobHero has a rating of 4.6 stars from 15,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
Said free resume builder, then I finish the whole thing and it wants me to pay. Which i did because i spent a good few hours on it. Just frustrating
Date of experience: February 12, 2021
It took me 15 minutes to have a well done professional resume, and it saved my interview
Date of experience: January 4, 2024
Hello!
We're thrilled to hear that JobHero helped you create a well-done professional resume in just 15 minutes and even more so that it played a role in your successful interview! If you ever need further assistance, we're here for you.
Not the best, and to say it's free is so misleading. False advertising
Date of experience: April 9, 2024
Hello,
We're sorry to hear that your experience didn't meet your expectations. We strive to provide valuable services to all our users, and we regret any misunderstanding regarding our free offerings. Your feedback is important to us, and we'll take your concerns into consideration as we continue to improve. If there's anything specific you'd like to address or if you have any further feedback, please don't hesitate to reach out. We're here to assist you.
I wouldn't have started this process if I knew I was going to be billed a monthly charge, but after investing the amount of time I have thus far I just want to get my resume and move on.
Date of experience: February 21, 2021
Thank you for sharing your thoughts, Linda.
Our website offers a basic access account completely free which allows you to download a plain text version. However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!
It did not wow me. Lengthy process and the resume doesn't not stand out in any way
I am not sure. I just stumbled on it
Date of experience: September 29, 2023
Hello,
Thank you for your honesty. We are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Really helpful and friendly. I would recommend to anyone trying to write a resume on their own.
Needed help with resume/
to use for employment.
Date of experience: March 27, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
I was impressed with the ease of use in the application process for designing a cover letter.
I saw this on google.
It was easy to use.
Date of experience: March 12, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
I really needed help writing a strong cover letter to reflect the skills I possessed changing fields.
Date of experience: September 26, 2022
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
You promised one free letter yet I had to pay for it. You are liars and cheats.
Your promised a free letter. Then had to pay $2.95 to get it. Liars!
Needed one letter quickly.
Date of experience: March 12, 2023
Hello, John
We regret to see your rating towards us; we would love to speak with you directly to find out more about what led to this negative impression. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.
As always, thank you for reaching out, and we look forward to hearing from you!
Contact Us: https://www.jobhero.com/contact-us
-JobHero
This made a very stressful, not sure where to start writing to an efficient, thought prompting exercise.
Found on web query
Ease of use
Date of experience: June 27, 2021
Thank you for sharing your feedback and rating us five stars!
Best Program ever! Saved me so much time but also helped me to build an incredible resume!
Date of experience: January 10, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
This was so easy and professional looking. I absolutely loved it! Whoever developed this is a GENIUS!
Resume needed updating
Date of experience: September 27, 2020
Thank you, for sharing your feedback and for giving us a great rating.
Great tool and recommendations for resume wording. The templates could use better use of space if possible.
Because it was easy to find and got the job done fast.
Date of experience: July 18, 2022
Thank you for the review and for rating us four stars, Ryan!
Job Hero was fast and easy to use. Especially liked the valuable suggestions received along the way.
Professional assistance
Needed resume
Date of experience: October 2, 2021
Thank you, your feedback is much appreciated, Anders!
Excellent services with excellent template for me to customise my resume upon the job descriptions have specified.
Jobhero makes it easy and simple for me to use already made templates to help quickly filled in my job details to fit my CV
As described above.
Date of experience: June 2, 2022
Thank you for sharing your feedback and rating us five stars!
I love it. Its fast, easy to use and has a wide rang of templates and options.
To help me create a resume
Date of experience: June 13, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
Met my expectations. I got a very professional resume that exceeded the reason why I needed it.
Was shopping on Google and just picked JobHero
Date of experience: May 8, 2023
Hello!
Thank you for the review and for rating us four stars!
-JobHero
Gave numerous pre-written details to add to each section making the entire process easier and much faster!
Because it helped making the entire process doable
Resume creator
Date of experience: May 13, 2022
Thank you for sharing your feedback and rating us five stars!
Super easy and professional. I needed a resume quickly, and had not updated my resume in over 20 years. This was the perfect answer!
The ease of putting it together and the professional appearance of the resume itself.
I am needing to get back out into the workforce and have not had a resume in over 20 years. I didn't know where to start.
Date of experience: December 29, 2021
Thank you for sharing your feedback and rating us five stars!
Needed some help with a resume - haven't had to make one in a while and this has been an easy and relatively painless process.
Was trying to go it alone and JobHero popped up on a search and the rest is history.
Needed access for just a little while and this seemed like a great deal.
Date of experience: October 17, 2021
Thank you for sharing your feedback and rating us five stars!
Wow... this was an amazing service! I would pay someone so much more money to help me the way your service helped me today!
Date of experience: March 9, 2021
Thank you, Laurie, we truly appreciate your feedback, happy customers make our days brighter.
Don't like being forced into a subscription just to get one document. Should be able to try for free before deciding if want subscription.
Date of experience: March 17, 2021
Thank you, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
I struggle to do these type of things. With this page I was able to know it out in less than 5 min. Awesome.
Saw it first on the internet search
Attempting to land a new job.
Date of experience: November 2, 2020
Thank you, Angela, for the positive feedback!
I had writers block but great work experience. I didn't know where to start! This site was amazing and gave me time and confidence
Easy to use and great selections of templates
Needed to access support and new ideas on creating my resume
Date of experience: July 21, 2020
Thank you, Nick, your feedback is always welcome!
Great templates
Needed to access support
Date of experience: July 14, 2020
Final click to save and subscribe moved window behind everything on my desktop. Thought I had lost 3 hours of work on my resume.
Wanted the $5.95 but didn't get the chance, software presented the$295 14 day trial
Date of experience: March 2, 2022
Thank you for the review and for rating us four stars, Bob!
Jump Start Your Career
With Our Resume and Cover Letter Builders
To clarify, Bede, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.