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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
963
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,182)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user donnag1444
Minnesota
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

I've been putting off doing my resume for over a year and with your software I just completed my resume in couple hours

Reason I chose this business:

The help with descriptions

Reason I chose this product:

To find a new job!

Date of experience: January 16, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user jennifers2887
Canada
1 review
0 helpful votes
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May 24th, 2021
Verified purchase

I am happy for the help with my cover letter. Usually I put off job applications because I find this process so painstaking.

Reason I chose this product:

It is helpful

Date of experience: May 19, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user lindam2612
Georgia
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase

Found that the cover letter was efficient. However, I would like to have seen an option for someone new to the archiving industry.

Reason I chose this product:

Simple, efficient, and met most of my needs

Date of experience: February 22, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Linda, we're always open to new suggestions for improvement!

Thumbnail of user donnam4194
Canada
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

It's not easy to as easy to modify as I would like it to be, but nevertheless it looks pretty ok.

Reason I chose this business:

The option came up through the site I was on & I just opted in.

Date of experience: March 28, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your feedback! We appreciate your honesty and will continue working to make modifications easier in the future. If you have any specific suggestions for improvement, we'd love to hear them. Thank you for choosing us!

Thumbnail of user dorothyg985
Texas
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Great site to help with those annoying cover letter verbiage.

Reason I chose this business:

Useful site.

Reason I chose this product:

No product chosen today. Current cover letters used for job search.

Date of experience: March 28, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for taking the time to leave us a review!

Thumbnail of user rachelb602
Michigan
1 review
0 helpful votes
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November 24th, 2020
Verified purchase

I needed this in a pinch, it was very helpful. I am thankful for the free month boost so I can learn more and fine-tune what I started.

Date of experience: November 24, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

You just made our day, Rachel, thank you!

Thumbnail of user nataliah49
Switzerland
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

All good so far. Easy to start and navigate. I love the fact that you can change the CV design with the same content. Very helpful the suggestions.

Reason I chose this business:

I just found it and I'm testing it

Service

Date of experience: June 14, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for the review and for rating us four stars!

Thumbnail of user geralds309
Georgia
1 review
0 helpful votes
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December 28th, 2020
Verified purchase

I haven't Done a resume in over 20 years. I was considering hiring someone. These tools make doing a resume so much easier than it use to be.

Reason I chose this business:

The site and examples made it look easy.

Date of experience: December 16, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, for sharing your feedback and for giving us a great rating.

Thumbnail of user michellef1252
Canada
1 review
1 helpful vote
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January 8th, 2021
Verified purchase

Its kind of a disappointment when you find out that you have to pay, only once your done the letter. That info would be nice at the start.

Date of experience: January 6, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Our website offers a Basic Access account completely free which allows you to download a plain text version.

However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.

In addition, we do offer a 100% money-back guarantee for our trial fee.

Thumbnail of user simonn128
Qatar
1 review
0 helpful votes
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December 16th, 2023
Verified purchase

This amazing platform to create your outdated resume in up-to-date templates in just a few minutes.

Reason I chose this business:

Very nice, fast and smooth

Date of experience: December 16, 2023

Thumbnail of user alaerew
Canada
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Excellent and efficient delivery process, made my work easy and accurately finished

Reason I chose this business:

My first try

Reason I chose this product:

Nice reviews

Date of experience: March 20, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We're thrilled to hear about your positive experience with our delivery process! Making your experience easy and efficient is our top priority, and we're delighted that we could meet your expectations. If you ever need assistance in the future or have any questions, please feel free to reach out. Thank you for choosing our service!

Thumbnail of user brettg221
Oregon
1 review
0 helpful votes
  • Send Message
October 2nd, 2023
Verified purchase

Very fast and fun, and it helped me to apply for a content writing job quickly!

Date of experience: October 2, 2023

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user tianyac
Australia
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

The company name is not long enough, cannot change capitals and lower cases for company names

Reason I chose this business:

Need a better CV template

Date of experience: March 29, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

-JobHero

Thumbnail of user robinh868
North Carolina
1 review
0 helpful votes
  • Send Message
March 14th, 2022
Verified purchase

Resume process was easy and provided excellent guidance in regards to format and content. Very pleased.

Reason I chose this business:

Referral from an associate

Reason I chose this product:

Looking for a position in banking. My position was alleviated due to down sizing and merger.

Date of experience: March 9, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user dominiquew110
Illinois
1 review
0 helpful votes
  • Send Message
March 22nd, 2023
Verified purchase

Job Hero made making a resume easy, quick a with no headache. Finished in five minutes.

Date of experience: March 17, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user johnl4071
Texas
1 review
0 helpful votes
  • Send Message
July 18th, 2021
Verified purchase
• Updated review

Great step by step resume builder! I really liked the recommended statements while building each part.

Date of experience: July 14, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Great step by step resume builder!
July 6th, 2021
Verified purchase
• Previous review

Date of experience: July 5, 2021

Thumbnail of user victoriav547
Florida
1 review
0 helpful votes
  • Send Message
July 18th, 2023
Verified purchase

Very quick and simple to use, with lots of great ideas to build a comprehensive resume.

Reason I chose this business:

Stumbled upon it during a search for resume help. It seemed fairly simple to use so I used it.

Date of experience: July 18, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for rating us five stars!

Sincerely,
JobHero

Thumbnail of user francisb318
AE
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

It was simple and precise to use the website, no stress. Keep up the good work

Reason I chose this business:

I just found it randomly as I was searching the formatting of the resume from Google, but then I found an a mazing experience.

Date of experience: May 22, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user leahm457
Kenya
1 review
0 helpful votes
  • Send Message
January 18th, 2023
Verified purchase

I have had a good experience using the tool to give my resume a new look.

Reason I chose this business:

To revamp my resume

Reason I chose this product:

I was referred by a friend.

Date of experience: January 18, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello, Leah

Thank you, your feedback is much appreciated!

-JobHero

Thumbnail of user meesookj
California
1 review
0 helpful votes
  • Send Message
May 27th, 2023
Verified purchase

This service should be free. I have not seen the cover letter that I just created.

Reason I chose this business:

I like the presentation.

Reason I chose this product:

Same as above.

Date of experience: April 27, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for taking the time to rate us and share your thoughts with us!

We want to apologize for any confusion that this caused. To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version that can be pasted on to a Word document completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we offer a 100% money-back guarantee for our 14-day trial; if you are not satisfied with our services, we invite you to give us another try!

-JobHero

Thumbnail of user yolandab185
Oregon
2 reviews
0 helpful votes
  • Send Message
May 31st, 2022
Verified purchase

Wow! This was the most stress-free application/cover-letter-writing experience I have ever had! Well worth the cost.!

Reason I chose this business:

It popped up when I was looking for sample letters online

Reason I chose this product:

JobHero has great reviews online and offers exactly the services I am looking for.

Date of experience: May 30, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We appreciate you detailing your satisfaction with our builder, Yolanda!

Thumbnail of user quintinab4
Florida
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

Very user friendly and good add-ons, made it very easy for me in such little time!

Date of experience: January 23, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user dedew13
Grenada
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

Everything was good...I received my resume and my cover letter just the way I wanted it

Reason I chose this business:

I found them on Google.

Date of experience: March 31, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user jasperb64
Hong Kong
1 review
0 helpful votes
  • Send Message
September 10th, 2023
Verified purchase

I didn't know I had to pay for the resume, could have told me in advance.

Date of experience: August 11, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:

Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.

Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user arleneg152
Texas
1 review
0 helpful votes
  • Send Message
April 13th, 2023
Verified purchase

Awesome. Easy to use. The end turnout was more then what I expected it to be.

Reason I chose this business:

The process was simple

Reason I chose this product:

I am looking for a letter of intent to get a job

Date of experience: April 12, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

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Laura T.
Typically responds within 12 days

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