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JobHero has a rating of 4.6 stars from 15,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
Quick and easy plus I like the fact that the resume prepopulates suggestions for you. Very helpful.
I did a Google search and just went along with the first one that seemed easy to use and somewhat legitimate.
Needed to update my resume and when I tried myself it was a multi page mess that was hard on the eyes. I wanted to make it concise and easier to read.
Date of experience: January 28, 2023
Updating the education section was really annoying because it wouldn't save any of the changes i made.
I needed to make a resume
Date of experience: August 17, 2021
Thank you for sharing your feedback and rating us five stars!
Very useful guideline for how to build a resume from choice of templates. Also provides guidance on how to sell oneself with impactful language
Date of experience: September 19, 2020
Thank you for sharing your feedback and rating us with five-stars!
Love job hero, its an easy to use system to create and edit your resume
To update my resume
To download and send my resume
Date of experience: October 11, 2023
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Easy to use and great source of job descriptions. Some job position details need to be updated though.
I have used it in the past and its great for creating and editing your resume
So i can save my resume and begin applying to jobs
Date of experience: February 21, 2023
Dislike having to pay a monthly fee every time for a small change
Because its convenient to build a resume
To edit and update my resume
Date of experience: October 19, 2021
I needed to update my resume
For my resume
Date of experience: January 23, 2021
Supposed to be free this is just for a high school student mad
Date of experience: March 10, 2024
Hello,
We are very sorry for the misunderstanding. We want to take this time to clarify any doubts. Our services are free, but we have some features with premium access; if you try to access those features, a subscription will be required, you will have different offers, and once you select the one you like best, it will take you to the payment page to access your credit card information.
We hope this helps clear any doubts.
Thank you,
Customer Service Team
It is a very accurate platform as it gives me the time to prepare my resume in such a short notice so thanks to this app.
Date of experience: July 7, 2021
Thank you, your feedback is much appreciated!
It was not nice to find out i had to pay at the very end
Easy template to fill in
Looking for a job
Date of experience: January 2, 2023
Hello, Julie
We appreciate your feedback!
-JobHero
Quick and Easy. I've used this service before and that is why I am back
Easy to create cover letters.
I need it to top off a job application
Date of experience: March 15, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
Found it on a Google search. It seemed interesting.
I need a good cover letter to apply to a job I am currently seeking. This fit the bill, perfectly
Date of experience: November 9, 2020
My resume looks great, but i found it very sneaky the costs are only communicated to you after you spend all that time building the resume.
Date of experience: January 13, 2022
We're very sorry for any confusion, Sasha.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I recommend making the blocks more flexible for editing: give the ability to add items
Date of experience: July 19, 2023
Hello!
Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.
Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us
Your step by step guidance made this process much easier than it would have been.
Date of experience: May 1, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
Great resource for boosting my resume, love the template options and prompts for position descriptions!
Date of experience: August 8, 2021
Thank you for sharing your feedback and rating us five stars!
This has been a great step-by-step process. Great suggested bullet points while also allow customization.
Date of experience: February 9, 2022
Thank you for the review and for rating us four stars!
It was very helpful. There a lot of choices and the end result was professional.
For a MA school project.
It was an example site.
Date of experience: April 16, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
Everything was great, thank you! Easy to use and the formats were nice and professional.
Easy to use
Date of experience: April 14, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
Quick and easy with lot of selectable and pre defined points relating to the job
Date of experience: August 24, 2023
Hello!
Thank you, we appreciate the feedback!
Sincerely,
JobHero
Date of experience: August 17, 2023
I have enjoyed the experience. The platform is very user friendly and easy to use.
After writing so many resumes and cover letters during the job search process, it gets very exhausting. JobHero makes it simpler to write many resumes and cover letters at once and more efficiently. The prompts are very practical and professional.
Because the free version has been very useful to me.
Date of experience: February 21, 2023
Hello, Ola
Thank you for rating us five stars!
-JobHero
This was so easy to use and edit. Took so much stress off of me.
Easy to use,quick
Date of experience: September 1, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
The interface is easy to use, it helped my complete my resume faster than usual
Date of experience: September 6, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
Very professional looking CV and very easy to use...Thank you!
B/c it was easy and created a very professional looking CV
Date of experience: March 5, 2024
Hello!
Thank you for the wonderful feedback! We're thrilled to hear that you found our platform user-friendly and that your CV looks very professional. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support and are here to help in any way we can.
Billing is tricky. It seems misleading. I will need to resolve this issue soon
Date of experience: March 10, 2024
Hello,
Thank you for sharing your thoughts and providing feedback on your recent experience with us. We appreciate your honesty and value your input as it helps us understand our customers' perspectives.
We would like to express our gratitude for bringing this to our attention and allowing us the opportunity to address it. We want to assure you that your feedback has not gone unnoticed.
Thank you for your time
Date of experience: February 23, 2024
This is my first time using this service. I will update you once I get into the features.
Need an immediately crafted Cover Letter
Seemed to check all the boxes I was looking for in a service
Date of experience: February 22, 2024
Hello!
Thank you for your review. We are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
It was a positive experience, because it was well organized in steps to build an effective resume. I like the suggestions.
Because my career specialist at SAIT School for Advanced Digital Technology, recommended it to me.
Because I am seeking to transfer over 15 years of engineering experience to Data Analytics.
Date of experience: June 14, 2021
Thank you, Cesar, for sharing your feedback and for giving us a great rating.
It is easy and intuitive, giving extra suggestions to make your cv more accurate when describing your roles and past experiences.
Fast and helpful
Date of experience: October 14, 2022
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
Jump Start Your Career
With Our Resume and Cover Letter Builders
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero