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JobHero has a rating of 4.6 stars from 15,185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
This helped so much to take the guess work out of all the thinking! I am so glad to find this site!
To update a resume and needed a template
This method was very easy, professional looking and very affordable
Date of experience: August 24, 2023
Date of experience: June 16, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
Spoke with representative, easy to understand and resume creation was easy
Quick and easy to use
Job application
Date of experience: June 22, 2023
Hello!
Thank you for the review and for rating us four stars!
Sincerely,
JobHero
Was disappointed to get all the way through the process to then find out I had to pay. I searched free resumes.
Date of experience: September 3, 2020
We're very sorry to know that you are disappointed with our builder, Jennifer.
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free. We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
It was really good experience for me when i needed it.
Date of experience: May 10, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
Amazingly easy to use, and so many formats to choose from.
Redesign of my current resume
Affordability and design
Date of experience: April 1, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
The resume builder service is great. However, the payment process is somehow not as smooth as it should be.
Date of experience: September 12, 2021
Thank you for sharing your feedback and for giving us a great rating.
Thank you! I needed to update my resume quickly to take advantage of an unexpected opportunity. I was able to complete a resume quickly.
Google search, highly rated
Needed a decent resume quickly
Date of experience: October 27, 2021
Thank you for sharing your feedback and rating us five stars!
My old resume was a mess, and I cant believe how easy it was to import and edit my information and format it beautifully!
Your sample resumes and cover letters were great
Looked like the best option given the choices... i think a middle option for more access with perhaps a 3 month membership would be a great idea
Date of experience: April 28, 2021
We appreciate you taking a moment to share your satisfaction with us, John!
Date of experience: December 29, 2023
We appreciate your valuable feedback, as it helps us to continuously improve and provide better services to our valued members.
This was smooth and easy and took a lot of anxiety out of the process
Found it through tiktok
Because I need a new resume
Date of experience: September 20, 2023
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Very easy to use and excellent terminology I would not have thought to use myself.
It came up on a search from somewhere else and I selected it. Glad I did.
Good price and it is definitely worth the price. Its removed so much stress of writing my resume.
Date of experience: April 11, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
Professor recommended
For an assignment
Date of experience: November 18, 2023
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
The examples are insightful and helpful in creating and personalizing my cover letter and resume.
Date of experience: September 18, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
I like the resume. Just did not like the fact that I worked on my resume to find out at the end of completion that I had to pay to print it.
Date of experience: September 13, 2021
Thank you for sharing your feedback and for giving us a great rating.
Really appreciate this service, it really helped! Everything about this site is great and it really helps your resume stand out
Date of experience: March 27, 2022
Thank you for sharing your feedback and rating us five stars!
It should really say at the beginning that you charge for the service and not at the end.
Date of experience: July 2, 2023
Hello!
Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.
Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us
Date of experience: November 4, 2023
Hello,
Thank you for your review. Glad we were able to help!
Helpful, to build a specific cover letter, with opportunities to have different cover letters.
I needed a professionally written cover letter
Cover letters
Date of experience: November 10, 2023
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
I liked how it easy it was to find information to use and then modify it to sound more like yourself.
Google searching
Date of experience: May 21, 2021
Thank you for sharing your feedback and rating us five stars!
Excellent templates and really very easy to make the changes and amend the format. Design is also excellent.
Through internet
Found the CV templates more attractive
Date of experience: August 3, 2021
Thank you, Himanshi, for sharing your satisfaction with us!
Annoying that you fill out the whole resume and find out you have to pay for the download at the end
Date of experience: December 30, 2020
Thank you, Francesco, for rating us four-stars!
Very simple and enjoyed the guided process. The prompts help you to forget something you want to add.
Looking for a new job
Date of experience: August 10, 2022
Thank you for sharing your feedback and rating us five stars!
You're doing amazing! I love that this started as one question but as soon as I started typing it became more.
I saw a tiktok by the *******@shaqueldominique!
Because they definitely work.
Date of experience: August 22, 2022
Thank you for sharing your feedback and rating us five stars!
Tell ppl they have to pay before they spend countless hours filling out an app that you have to pay for
Someone mentioned it
Date of experience: September 8, 2021
Thanks, Lafayette, for reviewing us!
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Jump Start Your Career
With Our Resume and Cover Letter Builders
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero