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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
958
Neutral
65
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,184)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user ilhemk
GB
1 review
0 helpful votes
  • Send Message
September 7th, 2023
Verified purchase

It was quite helpful and clear to me. Thanks so much

Date of experience: September 7, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user daljeetb1
AE
1 review
0 helpful votes
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August 3rd, 2020
Verified purchase

Even after saving the resume, it again start from scratch. Out of choice availing your subscription.

Reason I chose this business:

Out of choice availing your subscription.

Date of experience: July 26, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Daljeet, we’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.

However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.

Thumbnail of user markeiay
Virginia
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Very easy to use and took out all of the guesswork on my end.

Reason I chose this business:

I heard about it on TikTok.

Reason I chose this product:

Affordable and meets my needs.

Date of experience: February 27, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user anht80
Viet Nam
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

Very good, I spent a little of time, every thing is clear and readable

Date of experience: February 27, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello, Anh

Reviews like this make our day; thank you!

-JobHero

Thumbnail of user roberts6541
Arkansas
1 review
0 helpful votes
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March 22nd, 2022
Verified purchase

This has been the most intuitive, positive, and easiest program for which I could build my resume. Thank you!

Reason I chose this business:

Easy to use, extremely helpful with details, and very thorough.

Reason I chose this product:

I've used your service before and never had any problems. Outstanding work.

Date of experience: March 21, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user hashimm3
Australia
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

It was a great way of getting my resume done quickly and efficiently

Reason I chose this business:

Because of the time management it provides

Reason I chose this product:

Because I needed something that will allow me to get done quickly

Date of experience: March 4, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello, Hashim

Thank you for the review and for rating us four stars!

-JobHero

Thumbnail of user jaymezk
Texas
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

Should've told me about mandatory payment before building my resume.

Date of experience: September 7, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:

Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.

Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user tonyai21
Ohio
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Very easy to use. Quick service and turnaround. The price was not bad

Date of experience: March 6, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user jacquelinea246
California
1 review
0 helpful votes
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October 22nd, 2021
Verified purchase

I needed a resume to be created easy, fast and clean. Jobhero really helped me with that and I am thankful!

Date of experience: October 20, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user taquanao
Florida
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

I overthink way too much when writing. This was perfect it had all the words and job description. Perfect and fast.

Date of experience: January 3, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user oscarp157
Georgia
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

This app is actually as easy as it claims to be, the suggestions aren't cheesy and the resume templates are awesome

Reason I chose this business:

Price and ease of use

Date of experience: August 24, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We appreciate you detailing your satisfaction with our builder, Oscar!

Thumbnail of user albertof38
Philippines
1 review
0 helpful votes
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September 18th, 2020
Verified purchase

I've been composing and recomposing for 3 days now until I found the best and easiest way to do it correctly. This is the Best!

Reason I chose this business:

None could be better.

Reason I chose this product:

I badly need it.

Date of experience: September 11, 2020

Thumbnail of user mnauelk
Manuel K. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user jamesc5855
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 13th, 2022
Verified purchase

Having only one job my entire life I was unsure where to even begin with a resume. JobHero was exceptional with the knowledge I needed.

Reason I chose this business:

Popped up in Google search

Date of experience: December 10, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user maxwellp42
New Jersey
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

I saw a lot of the same bullets for different positions. It wasn't as easy as I expected to find unique bullets that were relevant.

Reason I chose this business:

I needed a quicker way to update my resume after a 6 year hiatus.

Date of experience: September 16, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, your feedback is much appreciated!

Thumbnail of user colef46
Georgia
1 review
0 helpful votes
  • Send Message
April 28th, 2022
Verified purchase

This was a by chance search and picked JobHero. So glad I did, this was an easy process. Practically did the whole thing for me.

Reason I chose this business:

Easy process

Date of experience: April 27, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user indianar4
Florida
1 review
0 helpful votes
  • Send Message
January 3rd, 2023
Verified purchase

For some reason my visa card wasn't accepted. I had to use another card in order to process the purchase.

Reason I chose this business:

It is so easy to manage.

Reason I chose this product:

It was exactly what I was looking for.

Date of experience: December 29, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us four stars!

-JobHero

Thumbnail of user tonyp769
California
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

Advertised as free and then kidnapped me into paying for it after I'd invested all the time into customizing it.

Date of experience: March 6, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We're very sorry for any confusion, Tony.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user reneeh365
California
1 review
0 helpful votes
  • Send Message
September 23rd, 2021
Verified purchase

There was no notification when I started using job hero that there would be a cost. You should make it clear UP FRONT.

Date of experience: September 20, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user stephaniel964
California
1 review
1 helpful vote
  • Send Message
June 1st, 2021
Verified purchase

Charging a monthy subscribtion for a resume service is nuts and no where at the begining of the process did it say this would cost money

Date of experience: May 28, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

To clarify, Stephanie, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user jackx259
Ireland
1 review
0 helpful votes
  • Send Message
April 18th, 2022
Verified purchase

The Only thing is, that you are not able to justify the paragraph in the summary part. Apart of it, it was brilliat experience.

Date of experience: April 12, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user elir68
Canada
1 review
0 helpful votes
  • Send Message
March 25th, 2021
Verified purchase

So far it's been really easy and accessible. Love the recommended text, and the ability to easily personlize it.

Reason I chose this business:

I was stuck on putting together my resume and looked online for templates.

Reason I chose this product:

I need to send off resumes to a variety of industries. This will allow me to target each more effectively.

Date of experience: March 22, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us with five-stars!

Thumbnail of user michelp46
Colorado
1 review
0 helpful votes
  • Send Message
September 30th, 2020
Verified purchase

It has been 17 years since I had to think of my resume. JobHero helped me to cut the time to write a resume down to hours instead of days.

Reason I chose this business:

Search engine result

Reason I chose this product:

I needed resume writing help.

Date of experience: September 23, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, for sharing your feedback and for giving us a great rating.

Thumbnail of user benv462
Missouri
1 review
0 helpful votes
  • Send Message
April 4th, 2022
Verified purchase

This was a very quick process. In the process of updating my resumé and found this site. Extremely helpful.

Reason I chose this business:

Google search

Reason I chose this product:

In need of updating my resumé.

Date of experience: April 3, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user willibaldor
Mexico
0 reviews
0 helpful votes
  • Send Message
January 18th, 2022
Verified purchase

It's very easy to edit and create his resume, the resume was building with reference and examples by JobHero.

Reason I chose this business:

By recommendation

Reason I chose this product:

Because need update my resume

Date of experience: January 18, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user nancyb2487
North Carolina
1 review
0 helpful votes
  • Send Message
December 27th, 2021
Verified purchase

Good selection of templates and the editing suggestions are helpful.
However, the templates do not properly autopopulate application portals.

Reason I chose this business:

Resume formating

Date of experience: December 19, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Nancy, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!

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Laura T.
Typically responds within 12 days

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