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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
962
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,182)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user dianeo324
Pennsylvania
1 review
0 helpful votes
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February 23rd, 2021
Verified purchase

This program makes it easy to draft a cover letter when you have not had to do this in a long time.

Date of experience: February 22, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Diane, for sharing your feedback, we’re excited to hear you feel that way about our builder.

Thumbnail of user christineb1591
Pennsylvania
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

I did not know a service like this existed but so far I am pleased. I will use your service again.

Reason I chose this business:

On line search

Reason I chose this product:

To attain a better job

Date of experience: September 17, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user bettys705
Texas
1 review
0 helpful votes
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May 24th, 2021
Verified purchase

Thank you so much. It was so easy to just add all my job title and Job hero knew my experience.

Date of experience: May 20, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user juanv408
Germany
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

I used it and seem very friendly to use. I will be doing a resume to have a different option soon

Reason I chose this business:

I saw it on a Facebook post for military transition to civilian jobs

Reason I chose this product:

To test it out and to have a basic product before I either improve or do something else.

Date of experience: August 6, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user phyllish136
Maryland
2 reviews
0 helpful votes
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September 9th, 2020
Verified purchase
• Updated review

It takes a little while to get the hang of it, but I'm happy with the resume it helped me create.

Reason I chose this business:

Needed a quick resume

Reason I chose this product:

Needed a quick resume

Value
Quality

Date of experience: September 1, 2020

Thumbnail of user mnauelk
Manuel K. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

A little difficult to use
August 26th, 2020
Verified purchase
• Previous review
Reason I chose this business:

Needed a quick resume

Reason I chose this product:

Needed a quick resume

Date of experience: August 25, 2020

Thumbnail of user bettyj368
Indiana
1 review
0 helpful votes
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September 18th, 2020
Verified purchase

I'm just going to cancel this payment after I get this resume.

Date of experience: September 12, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We're very sorry to hear that, Betty, please let us know if you need any assistance with the cancellation process as we would be more than happy to land you a hand.

Thumbnail of user akirahj
North Carolina
1 review
0 helpful votes
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November 17th, 2022
Verified purchase

It was good as I was able to utilize your product successfully

Reason I chose this business:

It populated for me to use

Date of experience: November 16, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user pamelao358
Pennsylvania
1 review
0 helpful votes
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April 27th, 2021
Verified purchase

Good, I needed something quick and was able to navigate and produce

Reason I chose this product:

Job opportunity

Date of experience: April 27, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user carolt507
Oregon
1 review
0 helpful votes
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June 15th, 2020
Verified purchase

Quick and very helpful with putting into words certain skills and strengths.

Reason I chose this business:

Good reviews.

Reason I chose this product:

Needed it for my resume.

Date of experience: June 12, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your satisfaction with us, Carol!

Thumbnail of user amyg793
California
1 review
0 helpful votes
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February 26th, 2021
Verified purchase
Reason I chose this business:

I needed immediate assistance to update my resume

Reason I chose this product:

Need a job change immediately.

Date of experience: February 25, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Amy, for your review!

Thumbnail of user taiwoo25
Canada
1 review
0 helpful votes
  • Send Message
January 3rd, 2023
Verified purchase

Date of experience: December 16, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

We regret to see your rating towards us; we would love to speak with you directly to find out more about what led to this negative impression. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.

As always, thank you for reaching out, and we look forward to hearing from you!

Contact Us: https://www.jobhero.com/contact-us

-JobHero

Thumbnail of user erlandjyl
New Jersey
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

I love the choices offered when i was about to cancel membership

Date of experience: December 15, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user nicholasc574
Canada
1 review
0 helpful votes
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November 8th, 2021
Verified purchase

So far so good, we will see how it goes. Thank you

Date of experience: November 4, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user joer832
Kuwait
1 review
0 helpful votes
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March 25th, 2021
Verified purchase

Good app so far fills in the blanks in an excellent way

Reason I chose this business:

Cover letter

Reason I chose this product:

Needed cover letter

Date of experience: March 14, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us with five-stars!

Thumbnail of user blancas50
California
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

It was pretty easy buy it kept taking back to previous page and I had to restart

Reason I chose this business:

It seem easry

Reason I chose this product:

Needed to update resume

Date of experience: September 29, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, your feedback is much appreciated, Blanca!

Thumbnail of user kennethj368
Nigeria
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

I was trilled by the seamless usability of the platform. Well done!

Date of experience: December 30, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user jayt310
Arizona
1 review
0 helpful votes
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November 13th, 2020
Verified purchase

I wish there was more warning from the beginning on the cost

Reason I chose this business:

HUsband recommended

Reason I chose this product:

New job opprtunity

Date of experience: November 12, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Jay, our website offers a Basic Access account completely free which allows you to download a plain text version.

However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Thumbnail of user carolw1324
North Carolina
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

The site is easy to use and final product is very professional.

Reason I chose this business:

I needed to create a professional-looking resume quickly.

Date of experience: September 19, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user renatah27
Canada
1 review
0 helpful votes
  • Send Message
January 3rd, 2023
Verified purchase

Great tool to get you started when you are unsure of what to write on your resume.

Date of experience: December 23, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user rachelm1238
Indiana
0 reviews
0 helpful votes
  • Send Message
June 24th, 2022
Verified purchase

Very easy to follow along and makes my resume look very professional.

Reason I chose this business:

I just picked the first link when I searched up "Resume Help"

Date of experience: June 23, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for the review and for rating us four stars, Rachel!

Thumbnail of user andrewi147
Massachusetts
1 review
0 helpful votes
  • Send Message
September 9th, 2020
Verified purchase

Very smooth and easy process with great recommendations for formatting and wording

Reason I chose this business:

It was recommended through an online course I am taking

Date of experience: September 9, 2020

Thumbnail of user mnauelk
Manuel K. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user timothyr479
South Carolina
1 review
0 helpful votes
  • Send Message
November 28th, 2021
Verified purchase

Yeah i dont think i could have found a better resume template

Date of experience: November 27, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Timothy, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!

Thumbnail of user jacobp276
Colorado
1 review
0 helpful votes
  • Send Message
November 28th, 2021
Verified purchase

The experience with job hero was easy and great to work with

Date of experience: November 28, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We appreciate you detailing your satisfaction with our builder, Jacob.

Thumbnail of user angelab1015
North Carolina
1 review
0 helpful votes
  • Send Message
September 11th, 2020
Verified purchase

Wow, this was so easy. This is the nicest and most easy resume I have ever completed.

Reason I chose this business:

Online search.

Reason I chose this product:

Casually job searching.

Date of experience: September 10, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your satisfaction with us, Angela!

Thumbnail of user emmam466
Australia
1 review
0 helpful votes
  • Send Message
October 22nd, 2021
Verified purchase

The interface is simple and easy to use, and the design templates are modern, but still classy

Reason I chose this business:

The design Templates looked the best

Reason I chose this product:

I thought it would be the best for a trial run.

Date of experience: October 19, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

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Thumbnail of user dougj2
Laura T.
Typically responds within 12 days

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