• John Cootes

John Cootes

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Overview

John Cootes has a rating of 3.0 stars from 41 reviews, indicating that most customers are generally satisfied with their purchases. John Cootes ranks 16th among Home Appliances sites.

  • Service
    5
  • Quality
    31

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2

Instant Feedback

503 reviews

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How would you rate John Cootes?
Top Positive Review

“Love our chairs, great price and great style”

Daniel F.
8/19/21

Actually was dropped off at the wrong house, lucky our neighbor is honest. There is a glitch in Tolls system- so you cant activate your registration - when I called them all they could tell me was that it was dropped off - but I had not received it - we are in lockdown and we are at home. Your delivery service needs to do the right thing!

Top Critical Review

“Paid over $300 but product not delivered. No contact number. No reply to emails. Scam?!”

Lee g.
5/21/24

Is this company a scam? No reply to email - no other means of communication. Taken over $300 and no delivery..

Reviews (41)

Rating

Timeframe

Other

Thumbnail of user amandad969
Australia
1 review
0 helpful votes
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August 18th, 2021
Verified purchase
• Updated review

The pricing, discounts and promotions are uniform across the range of goods.

Reason I chose this business:

Best deal and also very efficient with delivery.

Reason I chose this product:

Affordable price of product with best deal at JC

Quality
The pricing, discounts and promotions are uniform across...
August 12th, 2021
Verified site experience
• Previous review

The pricing, discounts and promotions are uniform across the range of goods.

Thumbnail of user sarahe837
Australia
1 review
0 helpful votes
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July 11th, 2021
Verified purchase
• Updated review

Easy just sitting at the computer at home and shopping

Reason I chose this product:

Because it was a big discount

Quality
Easy just sitting at the computer at home and shop
July 5th, 2021
Verified site experience
• Previous review
Thumbnail of user richardw2117
Australia
1 review
0 helpful votes
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July 28th, 2021
Verified purchase
• Updated review

Fast and happy with email letting me know when its coming and when arrived

Reason I chose this business:

Choice of afterpay e

Reason I chose this product:

After pay payment and mark down sale

Quality
Fast and easy
July 22nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Choice of afterpay

Thumbnail of user stevenz363
Australia
1 review
0 helpful votes
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November 8th, 2021
Verified purchase

Overall good. Product just what I wanted. Good price.

Reason I chose this business:

Product that I wanted.

Quality
Thumbnail of user marthai410
Australia
1 review
0 helpful votes
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November 11th, 2021
Verified purchase
• Updated review

Excellent service and price and easy to track order..

Reason I chose this business:

Best price for quality

Quality
Easy to use website...
November 9th, 2021
Verified site experience
• Previous review

Easy to use website...

Reason I chose this business:

Best price for quality in item i was looking for.

Thumbnail of user patrickl636
Australia
1 review
0 helpful votes
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March 14th, 2022
Verified purchase

So quick and the web page is so easy and super responsive

Reason I chose this business:

The quality is second to none

Quality
Thumbnail of user joed1035
Joe D. – John Cootes Rep

Thank you for your positive feedback on our quick service and easy-to-use website. We're glad you found it to be super responsive and appreciate your support. We strive to provide the best experience for our customers.

Thumbnail of user davidv1232
Australia
1 review
0 helpful votes
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August 26th, 2021
Verified purchase
• Updated review

It was simple and easy no hassle process, the navigation was simple and easy.

Service
Quality
It was simple and easy
August 20th, 2021
Verified site experience
• Previous review
Thumbnail of user marthag753
Australia
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

Excellent and easy transaction
Great product fast delivery

Reason I chose this business:

Bought from you before at Penrith store

Quality
Thumbnail of user mariar1645
Australia
1 review
0 helpful votes
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July 5th, 2021
Verified purchase

Responded promptly and matter was fixed straight away.
Thank you

Thumbnail of user tonyf615
Australia
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Easy to order. User friendly website. Extremely quick delivery very impressed

Reason I chose this business:

Easy online purchasing

Reason I chose this product:

For the ambiance as I only have a split system and the price was good

Quality
Easy to order
August 16th, 2021
Verified site experience
• Previous review

Easy to order. Would have liked paypal for payment

Reason I chose this business:

Good delivery charges

Thumbnail of user peteri312
Australia
1 review
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase

Awesome, very quick delivery. Product is what I wanted & service was impeccable

Reason I chose this business:

Had the item I wanted & was the cheapest price

Service
Quality
Thumbnail of user lindar1932
Australia
1 review
0 helpful votes
  • Send Message
August 23rd, 2021
Verified purchase
• Updated review

Hope the delivery is quick!
Arrived quickly and before I expected it.

Reason I chose this business:

Cheapest. And I will use again.

Reason I chose this product:

Because of the lockdown.

Quality
Hope the delivery is quick!
August 17th, 2021
Verified site experience
• Previous review
Thumbnail of user davidg4109
Australia
1 review
0 helpful votes
  • Send Message
November 17th, 2021
Verified purchase

Quick & easy order process. Delivered promptly. Relatively simple assembly.

Reason I chose this business:

Reputation; price

Quality

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From the business

At John Cootes you will find everything you need for a beautiful home in one place. Our unbeatable range extends across TVs and electronics, home appliances, indoor and outdoor furniture, beds and mattress, and more.

Business History

When John Cootes first opened one of Sydney's most iconic stores in the early 80's, his vision was to offer quality-made furniture at a price that everyday people could afford. Over 40 years later, we still run the same way and will continue for generations to come.

In 2020, John Cootes transitioned into one of the most successful furniture and home entertainment online stores in Australia, continuing to supply thousands of happy Australian customers with quality furniture and home entertainment systems at affordable prices every day.

At John Cootes you will find everything you need for a beautiful home in one place. Our unbeatable range extends across TVs and electronics, home appliances, indoor and outdoor furniture, beds and mattress, and more.

John Cootes connects with new and existing customers anywhere they may be, on any device. We pride ourselves on offering the same trusted customer service as our original bricks and mortar store at the click of a button - delivered directly to your doorstep

John Cootes offers speedy national shipping, great warranties, multiple payment options, and regular promotions. After all, shopping online is really all about convenience and great deals.

John Cootes remains proudly 100% Australian owned and operated with head offices in Melbourne and Sydney. Aussies know they can trust the great brands and top service we offer.

Thanks for continuing to support John Cootes.

Company Representative

Thumbnail of user joed1035
Joe D.
Typically does not respond to reviews

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