• DeleteMe

DeleteMe

Overview

DeleteMe has a rating of 4.6 stars from 472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DeleteMe most frequently mention personal information, customer service, and great job. DeleteMe ranks 1st among Privacy sites.

  • Service
    28
  • Value
    61
  • Shipping
    7
  • Returns
    10
  • Quality
    57

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 81.6%
Positive
31
Neutral
2
Negative
5

Instant Feedback

390 reviews

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Top Positive Review

“Happy Member”

Brad P.
7/26/24

Very pleased to have DeleteMe as a defender against these disgraceful, exploitative websites that should all be illegal to operate. Wish they had broader capabilities but still very happy with their excellent service. Thank You much always.

Top Critical Review

“Lip Service. Doesn't tackle the issues at hand.”

Federico B.
7/9/24

-Ineffective to my needs -Has many bot responses on different platforms recommending product (look on Facebook. Literal bot reviews) -BBB responses are consistently non-sense responses. Saying you're working to remove things isn't the same as having the capacity to remove them.

Reviews (472)

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customer service (31)
Thumbnail of user josephj141
GB
1 review
15 helpful votes
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December 12th, 2018

A lot of people misunderstand what a DeleteMe Subscription does, and how diligent and professional this company is. It is nearly impossible to completely wipe your identity from data collections websites, and remove your digital footprint entirely. What DeleteMe does is something everyone can do on their own, but without the efficiency and repetition that this company provides. Continuously submitting lengthy and arduous Opt Out requests are effective, but they have to be done repeatedly. The simple truth is, your information will continue to re-populate in these databases indefinitely, and remaining active and vigilant is what this company does best. Over the past year, my DeleteMe subscription has significantly reduced my stagnant personal information from being easily found and exploited online. I have spoken personally with the professionals who confidently addressed my concerns, and have been extremely informative and communicative throughout this whole process. Needless to say, I will remain a satisfied and happy customer so long as this company continues to perform as stated. I strongly recommend their services!

Thumbnail of user joyc431
California
1 review
3 helpful votes
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December 28th, 2022
Verified purchase

I'm glad 'DeleteMe' continues to work on my privacy 24/7 even while I am away at work or sleeping. They are worth it and are getting the job done and saving me a lot of time.

Thumbnail of user sarad138
Maryland
1 review
5 helpful votes
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October 30th, 2018
Verified purchase

Doesn't it irk you that your age, name, siblings, parents, and some address information (past and current) show up on the Internet? If you don't want this kind of information visible on the Internet hire these guys. They're reasonably priced and will remove information about you that's nobody's business but yours. There may be a couple or so sites that you need to handle but the bulk is handled by them. When you receive your reports, just quickly do a scan on the Internet to see that you're actually removed. If there are a couple of ones that still pop up see if it's on their list of Can't Remove - Here's Why and usually it's a quick opt-out procedure. But doing that for 20 or so People Finder-ish sites is cumbersome. That's my two cents. Eventually, we'll elect more people to our government that understand the Internet, instead of entitled old white guys, and these future well-informed public servants will actually set some healthy legal boundaries so that our data is protected. Until then we need to use helpful third-party companies.

Thumbnail of user reneek376
Ohio
1 review
2 helpful votes
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June 1st, 2022
Verified purchase

DeleteMe has been very thorough in searching for any mention of my name. This has kept the internet stalkers from intruding into my life. If you use the internet to shop, enter contests or take surveys, which I have, your information will be out there whether you know it or not. Those ad sites to help us find people, associated me with addresses and people from long ago. Worse, they often had my name associated with so-called potential relatives I had never heard of. Those sites are not accurate, don't care if they are incorrect, and sometimes provide a reputation score based on fiction. I have had creepy cyber stalkers from my past actually send letters to my house on several occasions. Nothing threatening, nothing illegal... but disconcerting and annoying. I have gotten "private-caller" cell phone calls from creeps who found my unlisted phone number as well. If you put your private info online for various legitimate reasons expecting to keep it private, wake up! Nothing remains private. DeleteMe has removed my name from numerous sites. In addition, they send me reports of which sites they cleared my info and the sites which are in the process of deleting. Shocking how many surreptitious sites there are. Thank you DeleteMe for a job well done!

Thumbnail of user jayv158
Georgia
1 review
5 helpful votes
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October 14th, 2020

I've had deleteme for about a year, and so far I've been very happy. They have an amazing customer service team- they are thorough, quick response time, they always have an answer or solution. They send you a report every 3 months of what they deleted. They have expanded in privacy-centric services just in the short time Ive been with them. I'm giving them 4 out of 5, but they earn those 4 — big time. The 5th star is not given only because 1) they only work to remove info off around 40 data broker sites, and there are well over 100. Secondly, they occasionally miss an online virtual crumb, or when your data is refreshed after awhile, it's on a site previously opted out of. The team is very efficient, but not perfect. Just let them know, and they take care of it (if it can be deleted, they will). It's nice having a company centered around privacy that understands not everyone wants their information bought and sold by the big data brokers. The time and effort to send emails and by regular mail to ‘Opt out' of those 40 sites for and monitor it, it's a great value. I highly recommend Deleteme.

Thumbnail of user stephenf955
Tennessee
1 review
3 helpful votes
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June 26th, 2021
Verified purchase

Delete me got right to work and I am very impressed within the first 60 days they've gotten many things deleted literally off of dozens and dozens of sites

Thumbnail of user erikd48
New York
1 review
2 helpful votes
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August 7th, 2019
Verified purchase

The service is great and am considering in adding family members next. Possivly the following year. I always recommend it to friends and coworkers who are privacy focused.

Thumbnail of user rachelk197
Oregon
1 review
2 helpful votes
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October 16th, 2019
Verified purchase

Removed from some sites and not others. I sent an inquiry to DeleteMe a couple weeks ago about sites that I'm still listed upon and received no response.

* DeleteMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jd1022
New York
1 review
5 helpful votes
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August 24th, 2022
Verified purchase

I never knew how many sites had my name and age.
It's none of their business. I hate the fact that my personal info is out there. Now I have a company around the clock removing that info for me..

Thumbnail of user mh767
Texas
1 review
36 helpful votes
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July 30th, 2021
• Updated review

In response to sitejabber, DeleteMe did NOT attempt to help me or resolve this issue. What they did was, send a generic email in response to my review stating "they do not sell information and they were sorry this happened". DeleteMe has been provided every way possible to reach me and they HAVE NOT! I'm still googling my name and getting everything I was getting before I signed up.

Service
Value
Quality
Skepticism, confirmed!
June 14th, 2021
• Previous review

I joined delete me about a week ago. It seems that all of the information I provided is being USED not DELETED! After completing my profile and waiting for my first report, I started receiving mail at my current address in the names of names I listed WITH DELETE ME as "aliases" or "names associated with me that are incorrect". This has never happened in the past so, why is it happening all of the sudden? I'm so livid right now. I thought they were deleting information not selling it! Funny, my intuition had me skeptical about this very thing. I knew that the information I provided would prove me right and sure enough, it has! I should have followed my gut. By the way, the name in the picture is two last names that started showing up on my credit report as an alias about 15 years ago. I hadn't ever received any mail in this name until I signed up for this service.

Tip for consumers:
Buyer beware!

* DeleteMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user denises361
Pennsylvania
1 review
3 helpful votes
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August 7th, 2019
Verified purchase

Very happy with how they have kept up on deleting me from sites and when I have popped up on a site, I've notified them and they've gotten right back to me and taken care of the issue quickly.

Thumbnail of user pearliej3
New Mexico
1 review
1 helpful vote
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March 13th, 2022

The information they give is to help you and letting you be informed because there are lots of scamming going on in this word the information made me trust it more

Tip for consumers:
Awesome

Service
Value
Shipping
Returns
Quality
Thumbnail of user camiloandress
Florida
1 review
11 helpful votes
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February 19th, 2023
Verified purchase

Sharing personal information to a service provider who needs it to perform their duty isn't easy. Deleteme has impressed me with their professionalism and efficiency.

Thumbnail of user johns12173
Texas
1 review
5 helpful votes
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October 29th, 2022
Verified purchase

Probably the best available method. Fast efficient thorough. A must for security conscious people. Absolutely necessary if one has a security clearance.

Thumbnail of user terryw620
New York
1 review
1 helpful vote
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May 20th, 2021
Verified purchase

This was fast and very complete. I was amazed at how fast it worked. I contacted for help i couple of times because I didn't understand a few things and they were prompt replying. Well worth the fee.

Thumbnail of user dianeh1593
Ohio
2 reviews
2 helpful votes
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May 13th, 2022
Verified purchase

I've only been with delete me a little while. But already requests have been sent out to various sites to opt me out. You guys keep me up to date. I'm satisfied. I believe it's worth paying for.

Thumbnail of user angelac345
Nevada
1 review
2 helpful votes
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August 20th, 2019
Verified purchase

I've been using DeleteMe for a while now and I believe this is a service everyone should have, I have this service for myself and my husband, DeleteMe has met our expectations! Great customer service, and best of all our information is not on the web, it would take me months to try to get these sites to delete our information and DeleteMe does it all for us!

Thumbnail of user matte86
California
1 review
17 helpful votes
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September 28th, 2019
Verified purchase

I just checked Intelius.com and I'm still there. Same for USSearch.com. So I'm wondering what it is I'm paying for. If I have to opt out myself, then what exactly does your service do?

* DeleteMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kellyb1106
Ohio
1 review
6 helpful votes
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July 16th, 2021
Verified purchase

I wanted to remove my personal info from the internet as much as possible and Delete Me got a large chunk of my personal data off within a week of signing up. Totally worth the money!

Thumbnail of user shawnal88
North Carolina
1 review
0 helpful votes
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August 17th, 2019
Verified purchase

Sarah was super helpful and quick to respond with easy to follow instructions. She gave specifics that were not part of the "norm" of how and who to contact.

Thumbnail of user sylviaw337
New York
1 review
3 helpful votes
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February 16th, 2023
Verified purchase

Results was fast and actually with all the deleted information for that month and to see other site that they found on the web that you can delete also

Thumbnail of user hopeb71
New York
1 review
4 helpful votes
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July 3rd, 2020
Verified purchase

Glad for the updates. Still waiting for my information on the major sites remove. Says it takes time so will await few more weeks. Updates are honest it seems

Thumbnail of user dp441
Illinois
1 review
5 helpful votes
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September 3rd, 2021
Verified purchase

I have been a member of DeleteMe since Fall 2020, and I just want to say that DeleteMe has done an amazing job of keeping my information private. I don't even remember how I found out that the company existed, but I'm glad I stumbled across the website when I did.

Before I signed up with DeleteMe, my home address (down to the apartment number) and cell phone number were all online for the world to see.

A few years ago, a handwritten letter with no postage was slipped under my door by someone I had not seen or spoken to in over a decade. I left home to run an errand, so I wasn't there when the letter came. I had no mutual friends with this person and I had never given them my address.

In their letter, this person claimed to have obtained my address "from social media". They were probably trying not to alarm me because everybody's on social media, right? Wrong - not me. What they didn't know is that I haven't been on any social media platform since before Instagram was a thing.

I was so shaken up from the letter that I went online and googled my name. I was surprised at how much of my info was available with a simple search. I changed my phone number and immediately set things in motion to move to another town. Since joining DeleteMe, I recently googled myself out of curiosity and came up with NOTHING. What a relief that was.

I am truly satisfied with my DeleteMe experience. I have been in my current home for almost two years and I really feel safe. I appreciate DeleteMe for everything they do to provide some semblance of peace of mind to their customers. I highly recommend this company!

Thumbnail of user sylviaj158
Massachusetts
1 review
20 helpful votes
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December 15th, 2021
Verified purchase

Even after 2 months of having a subscription, I see basic/ usual data brokers displaying my personal information - even those brokers in my finalized report!

* DeleteMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user vincentp161
New Jersey
1 review
1 helpful vote
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November 21st, 2020
Verified purchase

So far okay, but I am not sure why I am getting this notice when the updates report is not ready. Will have better basis to review after report is provided. Thanks.

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From the business

DeleteMe is a hands-free subscription service that removes personal information from the leading people search and data broker websites online. We make easy-to-use online privacy tools for consumers to control the personal information that companies, third parties, and other people see about them online. DeleteMe specializes in removal from Whitepages, plus other leading data brokers like Spokeo.com, BeenVerified.com and Intelius.com. DeleteMe knows how remove personal information from Google search results by removing your PII like name, age, address, phone number and email address from leading data broker websites.

Business History

DeleteMe is built and run by Abine, Inc. The Online Privacy Company.

Our founders created DeleteMe in 2011 when they realized the difficulty of navigating privacy issues in today's interconnected and digital world. The ways in which third parties are collecting people’s information is constantly changing, and DeleteMe has continuously evolved to address these challenges for today and tomorrow.

We're real people, and we make easy-to-use tools for consumers to control what personal information companies, third parties, and other people see about them online. DeleteMe is led by a passionate team, backed by premier investment firms, and supercharged by a strong mission to empower consumers with privacy.

Company Representative

Thumbnail of user wills161
Will S.
Typically responds within 2 days

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