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DeleteMe has a rating of 4.6 stars from 472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DeleteMe most frequently mention personal information, customer service, and great job. DeleteMe ranks 1st among Privacy sites.
This company responds to reviews on average within 2 days
390 reviews
Very pleased to have DeleteMe as a defender against these disgraceful, exploitative websites that should all be illegal to operate. Wish they had broader capabilities but still very happy with their excellent service. Thank You much always.
-Ineffective to my needs -Has many bot responses on different platforms recommending product (look on Facebook. Literal bot reviews) -BBB responses are consistently non-sense responses. Saying you're working to remove things isn't the same as having the capacity to remove them.
Not sure what this is doing for me after the initial scanning. It shows X number of websites using my private information, addresses a few of them. The report I received wasn't correct -- an entry they said was deleted was not, they apologized and said they had overlooked it when I brought it to their attention. Not sure this shouldn't be more of a 29.99 type service, because I don't really see what is ongoing that requires a year of service. My second month report was basically just a very brief summary that looks like a reiteration of the initial report. They show they have contacted a number of websites to request removal, but they were supposed to have done that last month, so I'm unclear about what they achieved this month. They reported maybe a half dozen on the initial report who have actually claimed to have removed information, the vast majority was supposed to be contacted with requests but don't respond promptly. The bad news is that your information will still show in the Google result, long after these websites claim to have removed you. Is it worth the price -- that's my question -- because your information will still appear in the Google search summary. And will it be worth continuing after the first year subscription expires -- I need to see more ongoing efforts to be able to justify continuing the service. Of course, I'm opening myself up to yet another source (sitejabber) that will try to sell my private information, by answering the DeleteMe email request to review them.
* DeleteMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I have been a loyal customer for a year and was even working on getting my place of employment to buy it for all our employees as a benefit (1000% don't recommend now and we'll be going with an actual reputable competitor). My subscription renewal was coming up due 1/16. I received an email on 1/12 stating that I needed to add a new card to my file. Thought this was weird as nothing about my old card had changed and it was days before my subscription was due to renew. Well, I trusted them in the past so I just input in a new card and it charged that new card immediately. I wasn't too happy about that either as again days before my payments well due but whatever. I then got my other card statement (originally card they had) and they HAD charged that card. Contacted support and wow are Mallory and David (manager) absolutely unhelpful jerks. They keep trying to say that it's a pending charge and it'll fall off. It's not pending charge, it was charged. Then they kept telling me that my originally card was declined due to zip code error. It was not and now I paid double for the same service and David and Mallory refuse to do anything about it. And they have attitude which is just the absolute cherry on top.
Reporting this scamming company to the BBB, FTC, and my credit card company. My suggestion to all of you is run away fast!
I Received an email saying my info Should have Been deleted and it has not been. Yet I hope that my experience improves I would Really like my privacy back
* DeleteMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Christopher - thanks for the review. We tried reaching out to you directly but we never received a response.
We're sorry if you've had a poor experience with DeleteMe. We sent that email because we had already submitted opt-outs on your behalf for those websites.
Unfortunately, data brokers are sneaky - they are constantly finding and re-posting your personal info online, even after it's been removed by us. This is exactly why DeleteMe is a year long subscription service, so that we can continue monitoring for your info on a regular basis.
We always go above and beyond to assist our customers in any way that we can. If you ever find yourself on a website that we didn't find, of you find yourself on websites that we already removed you from, we'll still help you figure out a way to get removed from that website.
Please email us at support@joindeleteme.com, we're more than happy to assist you with information removal in any way possible.:)
Thanks!
The DeleteMe Team
Delete me helped me remove alot of sensetive information that was floating around the web. They really helped a lot with this constant problem and removing me from web sites i didnt authorize.
It is good to have some of my privacy back. My families personal addresses are even gone. If you value your privacy I do recommend the investment.
I am so glad I bought this service. It has brought alot of piece of mind. I highly recommend DeletMe to anyone who wants to start removing their vulnerabilities of online tracks.
When I was an active FBI Agent (currently retired), I used DeleteMe to remove my info from the web and it worked quite well. I'd like to continue that service in retirement.
Same reason as before.
When I was an active FBI Agent (currently retired), I used DeleteMe to remove my info from the web and it worked quite well. I'd like to continue that service in retirement.
I think this is amazing... and I think that my privacy for my family and I are FIRST... it's NONE OF ANYONES business of what I do, where I LIVE, especially when my wife and children are involved in these sites. To me it's a SAFTY concern. And having a brother in law who use to be a sheriff and looking me up really just set me off... thank you all at delete me... keep doing your thing and keep me off of ANYTHING AND EVERYTHING... outa site outa mind.
I'd give them zero stars if I could. Joined in November of 2021 and they listed out all the places my info was present so it made sense to hire them to go to work instead of wasting my time. Sadly, in comparing my November/Dec report and where my info was listed to my recent May/June report... most are still present even though they say a deletion request has been submitted and they give a time frame for removal.
For Example, these say 'REMOVAL TIME' 7 days.
Checkmate, TruthFinder, Yellow Pages, xlek.com... 6 months later they are still showing on my report as active and "Removal in Progress"?!?!?!?!?!?
These all say Removal Time up to 6 weeks but 6 months later they still show as active.
PeopleLookup, US Search, Anywho, The Public Records, Emailfinder.com, PublicRecords, USA People Search, Addresses.com. This isn't all of them... I got too tired cross checking and seeing what was done from Novembers report to May's...
Seems buying this was a huge mistake and misinformation by DELETEME saying what they could do. I guess I was blinded by their fancy reports and they know most won't take the time to analyze and look at things like I did... Frustrating.
* DeleteMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I like the updates that are sent. It provides me peace of mind to know they are working on clearing Big Brother watching tactics.
Fast. Tries to get the job done. Just got a subscription. Waiting for complete removal of my info but so far so good! Thanks.
Sarah has been super kind and professional. So far, a great service. I hope over time it continues to be a good experience. Thank you.
They are the real deal. Saved me lots of time, time is money making there service a true value. Thank you for your help.
No problems at all. They did a great job. Was kept informed along the way. Would use them again in the future if need be.
Other places want upwards of 100 per site to delete your information from the internet. Delete me does it all for so much less!
Still showing up where you say I should not be published.so far seems money wasted. Please advise how I go about getting a refund.
* DeleteMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I think Dave did a great job of keeping me informed and following up with my request. It was very personalized service which I really appreciated.
The second page of my name search still has exposed private information which is unacceptable and the whole reason I paid for this service.
* DeleteMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
So far, I am extremely satisfied with this service! They keep you updated of what they have and are doing! It is making a huge difference in my life!
I joined 2 months ago my name is still all over Google Search's. Also I contacted customer service numerous times and do not receive a response
* DeleteMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
My inquiry was responded to and resolved quickly and effectively. I love the peace of mind this service provides. Thanks again
I receive my updates and my information is really being removed from websites upon checking. Am pleased so far with outcome
Great job they do. Keeping customer informed about the process and procedures. REALLY like what they have done for me..
Gain trust and grow your business with customer reviews.
DeleteMe is a hands-free subscription service that removes personal information from the leading people search and data broker websites online. We make easy-to-use online privacy tools for consumers to control the personal information that companies, third parties, and other people see about them online. DeleteMe specializes in removal from Whitepages, plus other leading data brokers like Spokeo.com, BeenVerified.com and Intelius.com. DeleteMe knows how remove personal information from Google search results by removing your PII like name, age, address, phone number and email address from leading data broker websites.
DeleteMe is built and run by Abine, Inc. The Online Privacy Company.
Our founders created DeleteMe in 2011 when they realized the difficulty of navigating privacy issues in today's interconnected and digital world. The ways in which third parties are collecting people’s information is constantly changing, and DeleteMe has continuously evolved to address these challenges for today and tomorrow.
We're real people, and we make easy-to-use tools for consumers to control what personal information companies, third parties, and other people see about them online. DeleteMe is led by a passionate team, backed by premier investment firms, and supercharged by a strong mission to empower consumers with privacy.
Hello,
Thank you for being a DeleteMe member and trusting us with you privacy and we are sorry that you were unhappy with the experience surrounding your annual renewal.
We would like to take this opportunity to address your comments on the renewal process and to educate our customers on how pending transactions work on credit cards.
A pending transaction is a recent card transaction that has not yet been fully processed by the merchant. If the merchant doesn't take the funds from your account, in most cases, it will drop back into the account after 7 days.
In your case, the billing on the first charge was not fully processed due to a billing address mismatch error on your card. You demanded a refund for funds that were not actually received by Deleteme on this card and when you were informed of that, rather than contacting your bank to verify this, you made the false assumption that we were holding funds that did not exist. The actual charge that did process on your new card that was put on file was refunded immediately upon your request and your account was terminated at that time.
DeleteMe prides itself on our excellent Customer Service and we are sorry to see you leave us over a credit card issue.