• DeleteMe

DeleteMe

Overview

DeleteMe has a rating of 4.6 stars from 472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DeleteMe most frequently mention personal information, customer service, and great job. DeleteMe ranks 1st among Privacy sites.

  • Service
    28
  • Value
    61
  • Shipping
    7
  • Returns
    10
  • Quality
    57

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 81.6%
Positive
31
Neutral
2
Negative
5

Instant Feedback

390 reviews

3
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How would you rate DeleteMe?
Top Positive Review

“Happy Member”

Brad P.
7/26/24

Very pleased to have DeleteMe as a defender against these disgraceful, exploitative websites that should all be illegal to operate. Wish they had broader capabilities but still very happy with their excellent service. Thank You much always.

Top Critical Review

“Lip Service. Doesn't tackle the issues at hand.”

Federico B.
7/9/24

-Ineffective to my needs -Has many bot responses on different platforms recommending product (look on Facebook. Literal bot reviews) -BBB responses are consistently non-sense responses. Saying you're working to remove things isn't the same as having the capacity to remove them.

Reviews (472)

Rating

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Reviews that mention popular keywords

customer service (31)
Thumbnail of user christiannac5
Virginia
1 review
10 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

When I found this website, I felt so good knowing my personal information would be erased. Well, googling my name 2 months later made me realize nothing at all was removed! They remove your name from some of the unknown, random websites, but not off of the actual site and search engines people actually use to google your info. My age, address, name of my business, email address, phone number, kids' names, and pictures. It was a false sense of peace of mind because my boyfriend's ex-wife who "internet stalks" me has been able to call my cell, send me regular mail, email me and drive by my house. It's a horrible feeling she knows my kid's names because of what's on the internet. Delete Me didn't do anything.

* DeleteMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kiamars
California
1 review
5 helpful votes
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April 20th, 2024
Verified purchase

I sent you an email about 10 days ago with some questions and concerns. I was expecting a respond to my email but unfortunately did not receive any reply. I consider this as a poor customer service.

* DeleteMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user richardw3975
Washington
1 review
3 helpful votes
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February 25th, 2024
Verified purchase

Love you service. Thank you for everything. I can't wait for almost all these things to be gone. I can't believe it takes so long but that's just way life is thank you very very very much.

Thumbnail of user malloryo14
Mallory O. – DeleteMe Rep

Thank you for the review! We're glad to have you as our customer!

Thumbnail of user lisam5129
Florida
1 review
23 helpful votes
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March 2nd, 2023
Verified purchase

This business is full of excuses as to why they can't get things done, if you get an answer from them at all. It's easier and less frustrating and free just to fill out opt out forms. Total waste of money.

Thumbnail of user alfredog186
Oregon
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

They do what they'll say they do. Highly recommend!

Thumbnail of user malloryo14
Mallory O. – DeleteMe Rep

Thank you so much for your positive feedback! We strive to provide the best service, and we're glad to hear that we succeeded.

Thumbnail of user davidc1396
Maryland
1 review
8 helpful votes
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November 9th, 2018

I noticed a huge difference in web results, reverse phone number checks, etc where my name/background was involved, which I wanted quashed because honestly I'm sorta on the run from creditors. I'm glad they don't still have pauper's prisons, if you know what I mean. I also like that potential future coworkers can't readily get dirt on me through places like Spokeo, which I've used myself to sneak peak some concerning things with former significant others. Naturally, these folks don't own the internet so they can't remove you from everything, but they do a great job with everything they detail on their website.

I also use the parent company's product "Blur" on Android and Windows and prefer it to LastPass because of the "masking" features and it just behaves better generally, though I actually still use both depending on the interface of wherever I'm trying to get into.

Service
Value
Returns
Quality
Thumbnail of user daniell470
North Carolina
2 reviews
1 helpful vote
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March 1st, 2021
Verified purchase
• Updated review

In an age where everyone's information is public domain, Delete Me is a treasure! They go through the web and purge your data from those people finder and background check sites. I hope options like this are around for a long time!

Value
Quality
Safety concerns
February 21st, 2021
Verified site experience
• Previous review
Thumbnail of user ms1479
Pennsylvania
1 review
32 helpful votes
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January 25th, 2023
Verified purchase

After months of this subscription, you can still find my address, phone, all my relatives, and links to my socials just by googling my name. Totally useless. But you get these nifty reports that are like "good news! We've scrubbed you from some site no one has ever used or heard of!"

Seriously, it's useless. Don't waste your money.

Thumbnail of user daveb673
Dave B. – DeleteMe Rep

First, let me say that you're not alone in your frustration. People are finding their info spread across the internet more and more these days, which is why they're turning to services like ours to help them remove it. However, we try to be very clear up front that our service focuses on data brokers and people search sites and is not a 1-stop-solution to all online privacy issues. For example on our "how we work" page we provide a specific list of sites we remove from. We are constantly working to add more, but it's not easy -- many of these sites are malicious in intent -- they change their policies frequently and do every thing they can to avoid removals.

We see ourselves as an essential part of any privacy solution -- we handle the biggest data brokers and work to keep your information from reappearing as it almost always does unless the source information is found and removed. And we pride ourselves on being a privacy "partner" with our customers, to help them through the removals of sites, whether we support them or not.

We tried to contact you on 1/9/2023 to gain a bit more insight into your complaint, unfortunately we have received no response as of this time.

Thumbnail of user debrat108
Maryland
1 review
2 helpful votes
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August 10th, 2019
Verified purchase

I never realized so many sites existed. And how they work and above all how they put the public at risk. But when they go about their business they are creating for their own children and grandchildren to future generations the same enviroment.

I say watchdog groups such as yours come into existent to clean up what was good initially and that as time progressed became a tool of greed and misuse as we now see. Accountability is no longer a driving force in our dealings with each other. Today in the 21st century people honestly feel, as I personally see it, that they must sell and obtain money for their employers at any cost!

I am glad I found your organization and as far as you can help is more than enough. Carbon copy concept really is alive and well! Nothing really changes, it merely evolves!

Thank You

Thumbnail of user donnad2138
Florida
1 review
13 helpful votes
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May 6th, 2022
Verified purchase

Was not sure what I can expect, but I'm impressed. The number of spam calls and junk emails have already diminished. It's a shame that the government can't protect our rights and consumers have to pay for this protection.

Thumbnail of user kimberlye89
Arizona
1 review
11 helpful votes
  • Send Message
July 24th, 2020
Verified purchase
• Updated review

I like the peace of mind and privacy they have given me. They enable me to feel safer by removing my personal information that would otherwise be everywhere. I cant say enough about this company. Thanks so much for providing this service.

Reason I chose this business:

They are a great service and have given me a sense of security in removing my personal information from all these websites.

Value
Quality
I like the peace of mind and privacy they have given...
August 29th, 2019
Verified site experience
• Previous review

I like the peace of mind and privacy they have given me since I joined.

Thumbnail of user joanv39
Ohio
2 reviews
1 helpful vote
  • Send Message
August 7th, 2019
Verified purchase

Although the company cannot control the continuous posting of personal data mined from the dark web, they have done a great job cleaning me and my husband off the internet. True story: A girlfriend called for our address and she stated "I can't find you on the web. It was like you were never born"! The company is prompt to respond within 24 hours. If I noticed a post I would just send their way. I fully intend to hire them again, once they can delete us from the dark web. I highly recommend hiring Delete me!

Thumbnail of user anonymousa1218
Washington
1 review
7 helpful votes
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August 29th, 2020
Verified purchase

I have been monitoring Delete Me's gradual removal of my personal info online, and they have exceeded my expectations. After an encounter with a stalker, I am pleased to see my info no longer out there, and it helps me sleep better at night. This is a well worthy investment. Thank you!

Thumbnail of user jd845
Arizona
1 review
15 helpful votes
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February 20th, 2021
Verified purchase

I really doubted this service and thought it may be a waste of money. But, after the first notification of my deletion from many sites, I had my computer nerd boyfriend search for me over the web. He only came across one broken link that had my name and old address. Even he was impressed. I feel extremely satisfied and will continue to use their services. I highly recommend this service.

Thumbnail of user mitl
New York
2 reviews
0 helpful votes
  • Send Message
November 6th, 2019
Verified purchase

I'm pleased overall with Team Delete me. I've had to request a few sites that still appeared after the first 4-6 weeks after enrollment be removed. While I could have made the requests on my own, I like the fact that your services saved me time and aggravation.

Thumbnail of user marcelg37
Oregon
1 review
0 helpful votes
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October 24th, 2020
Verified purchase

Delete Me was recommended to me by a software development firm I respect and trust. To-date I have been very pleased with the work. My hope is that they will continue this effort and succeed in protecting me and my family from unsolicited contact. Thank you. M

Thumbnail of user colleenl69
New Jersey
1 review
3 helpful votes
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September 28th, 2019
Verified purchase

I wrote to customer service because I was having an issue with Radaris that I could not resolve on my own. I received an initial reply from Dave, and the issue was a little more complex than we originally thought. So it took multiple emails back and forth before between us before it could be resolved. Dave was always extremely responsive, courteous, helpful, polite and professional. He's also very patient as well :)! In the end, Dave was able to get the issue resolved with Radaris in a timely manner. Outstanding service, very pleased here! Thank you so much once again!

Thumbnail of user aprilc125
Arkansas
1 review
0 helpful votes
  • Send Message
September 21st, 2019
Verified purchase

I'm so very grateful for you guys.
Both my husband can't feel more secure about our information being off of the internet.
I had someone from the past that was a threat to my life and kept tracking me from things that were posted by the internet. It was a constant concern and threat and now we can sleep at night knowing those days are over, thanks to you. We do everything to keep our names off of the internet, no social networking whatsoever, but still personal information kept popping up. Thank You Guys from the bottoms of our hearts!

Thumbnail of user peterk552
North Carolina
1 review
3 helpful votes
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April 5th, 2020
Verified purchase

Thanks much... keep up the good work! I have thirty years of public history... who knows whats accurate. When I searched my name and on a particular site I saw I had a "Rating" and my neighbors did also... that was enough. Time to clean house.

Service
Value
Thumbnail of user lindaj1680
California
1 review
4 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase

I am seeing the Difference already, I was so Worried, one day I just put in My Phone number in upon the World Wide Web... and My address, Age, D. O. B. All my Info just pop-Up... If a Stalker was after me, they could find Me... now they have too Hunt a little. Thank You so Much. Will keep checking... also Will tell everyone I know about your Service
Totally Satisfy..

Thumbnail of user susanw3056
California
1 review
5 helpful votes
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October 31st, 2022

Who knew that joining Delete Me would provide exactly what I was looking for! Worth every penny! I had a specific purpose for the service, but it delivered more than I expected in every good way. The customer service individuals are amazing... and they are real humans!

Service
Value
Quality
Thumbnail of user dustinb206
California
1 review
13 helpful votes
  • Send Message
September 15th, 2021
Verified purchase

They're VERY responsive, professional and go above and beyond every time.
Even if it's outside of the scope of what they promise, they'll always make the effort on your behalf.
If they can't do something based on certain requirements, they will send you step by step instructions to make it as EASY as possible for you to do it yourself.
I am constantly impressed & thankful.

Thumbnail of user nulln54
New Jersey
1 review
2 helpful votes
  • Send Message
August 5th, 2019
Verified purchase

Turns you into a ghost online, no-one can find you anywhere. A relative that was trying to look me up was amazed at how no information about me at all could be found. Great for those of us that are uncomfortable with snoopers.

Thumbnail of user royw527
Illinois
1 review
0 helpful votes
  • Send Message
April 23rd, 2024
Verified purchase

Very easy and love the reports. I plan to continue indefinitely!

Thumbnail of user malloryo14
Mallory O. – DeleteMe Rep

Thank you so much for your great review!

Thumbnail of user kirad32
California
1 review
6 helpful votes
  • Send Message
June 17th, 2022
Verified purchase

Most of my listings were removed within a month or so, and when I left a message about the remaining ones, a friendly representative called me back the next day. She told me how to create custom requests (Log in, click Account, then click the Custom Requests tab). While I am still waiting for those to be completed, I am impressed by DeleteMe's responsiveness. I recommend this service.

Service
Value
Quality

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From the business

DeleteMe is a hands-free subscription service that removes personal information from the leading people search and data broker websites online. We make easy-to-use online privacy tools for consumers to control the personal information that companies, third parties, and other people see about them online. DeleteMe specializes in removal from Whitepages, plus other leading data brokers like Spokeo.com, BeenVerified.com and Intelius.com. DeleteMe knows how remove personal information from Google search results by removing your PII like name, age, address, phone number and email address from leading data broker websites.

Business History

DeleteMe is built and run by Abine, Inc. The Online Privacy Company.

Our founders created DeleteMe in 2011 when they realized the difficulty of navigating privacy issues in today's interconnected and digital world. The ways in which third parties are collecting people’s information is constantly changing, and DeleteMe has continuously evolved to address these challenges for today and tomorrow.

We're real people, and we make easy-to-use tools for consumers to control what personal information companies, third parties, and other people see about them online. DeleteMe is led by a passionate team, backed by premier investment firms, and supercharged by a strong mission to empower consumers with privacy.

Company Representative

Thumbnail of user wills161
Will S.
Typically responds within 2 days

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