Jotform has a rating of 3.0 stars from 184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jotform most frequently mention free version, non profit, and small business. Jotform ranks 9th among Survey sites.
Jotform is a great free online service. It provides advanced form submissions. I was surprised how many conditions I can apply to specific questions on my form. They also have easy integration with payment, mailing marketing, google, dropbox. Jotform has endless options that provides a small business to create professional forms.
I signed up for free service to utilize Jotform for a Vietnam Veteran Breakfast my community and I will host this March 2024. I came across Jotform on youtube and it seemed like a good choice. I created 3 exceptional forms with hours and hours of fine tuning and input from multiple volunteers. I put my confidence in Jotform and was optimistic this process would save us time from doing it manually as we had done the previous year. Everything was going fine for about 3 weeks then today the QR codes stopped working, people are calling me, I am locked out. So, I reached out to customer service online and received an initial reply where I was asked to provide documentation that I am legitimate. I am like WHAT?!?! Why didn't they ask me about all this when I signed up. Customer Service says 24/7! I have tried to connect multiple times in the last 10 hours with no response. I complied with everything they asked for to prove my legitimacy. Shame on me for not backing up what I created! To recreate this would take a boat load of time. I don't know if I am more furious or heart broken. I pride myself on doing my best for my community and our Veterans. This makes me and my good efforts look unprofessional. And yes it makes Jotform look unprofessional too. Subscribers, buyer, user please BEWARE!
Awful and furstrating! Very Poor integration with their own widgets and apps. Support promises to fix issue soon but takes months and doesn't fix. Dint get a premium account if you need to create your own forms. The most simple tasks are impossible. Incredibly furstrating
Date of experience: January 21, 2016
JotForm is very amazing. It lets you be creative because it has all the options to be creative. We use for our organization for volunteering events and members sign-up. It's worth trying. You'll never regret!
Date of experience: September 9, 2014
I have tried several other form builders, including Contact Form 7 and Ninja Forms. Jotform is by far the easiest to use. Whether to build simple contact forms, or to create a complex intake form with digital signature, I've found jotform to be the easiest to use and most reliable. Strongly recommend. Easy to embed on wordpress websites. You can also download PDF file of all submissions to that form.
Date of experience: February 25, 2017
I was used to Google Forms, but Jotform is much better! Conditioning is easy and versatile and the design options make the form more authentic. Being able to choose between single question of form format is also great.
Date of experience: June 12, 2023
Have been using Jotform for over a year now. Using it for event registrations, recruitment and HR forms. Love the rules feature so that forms can change depending on input. Paypal and dropbox integration are great. Saves my team hours in processing recruitment applications and events registrations and payments. Totally recommend JotForm.
Date of experience: June 19, 2015
I am now a Jotform user for a few month and the interface, service and technical support are great.
Interface is simple and straightforward: you drag your elements from the element section to your form area. When you finish, you view your created form and embed it in your site as you please.
Service: I have not experience any down time problem with the service so far. You can email, chat or talk to Jotform sale or support staff if you have any question building your form and application.
Technical Support: Technical support staff respond quickly and are very knowledgeable about any problems or troubleshooting you may encounter while building your forms and applications. There is big forum where you can get quick technical support and information.
I recommend you the services of jotform.com - so you should try it and see for yourself.
Mic's Movers
DC Best Movers
Date of experience: March 8, 2016
I'm a web designer and use JotForm on many of my clients websites. It's a very convenient way to accept orders, payments, requests, etc. and keep track of everything in one place. I haven't had any complaints about how my clients forms are functioning; they are very pleased. I recommend JotForm to everyone.
Date of experience: January 19, 2017
Really very very thanks to Jotform. I have searched lot of websites where no one had not fitted to my requirement but whereas jotform has done it. Great job and easy platform in designing forms.
Really thank you so much http://www.jotform.com team.
Guys if any one searching best online form builder, no need to check you can go with jotform.
If any one needs any help just contact me *******@gmail.com upto my knowledge i will clarify all your doubts.
Date of experience: September 26, 2014
Jotform provides an clean and easy way for a large group of professionals to submit and track data. It allows them to display the progress they make with new employees and allows us to process that data into concise monthly reports.
Date of experience: September 20, 2017
I am very happy after join JOTFORM, Really very very thanks to Jotform. I have searched lot of websites where no one had not fitted to my requirement but whereas jotform has done it. Great job and easy platform in designing forms.
Really thank you so much http://www.jotform.com team.
Guys if any one searching best online form builder, no need to check you can go with jotform..
Date of experience: May 5, 2015
Jotform has made my business so much easier to manage. I can create custom forms that have Paypal integration and look professional. I can also embed them into my website for seamless payment options. I can not say enough good things about this company and this product! A +++++
Barbara with Dreamydoodles.com
Date of experience: July 28, 2014
I have tried many of the most popular form websites and jotform is by far the best one I found. The navigation is simple, it has everything a lot of others do not have and it has great pricing. Plus they give you 100 free submissions to try it out! You won't find anything better.
Date of experience: January 31, 2014
I was formally using Google Forms and have encountered problems. When I search for the web to find solutions, I discovered Jotform and it was great. It definitely helped a lot.
It has many widgets to choose from. I'm also thankful that I can upgrade my account manually as i have a very low budget.
Date of experience: January 23, 2017
I was searching for a good company where I can create and integrate forms to my website. JotForm is absolutely the best! You can integrate many tools into your form like payment options, beautiful designs and standard created fields! JotForm also do not put advertisements about themselves in the form and give the website and forms available in many languages.
definitely recommended!
Date of experience: March 30, 2014
I would like a reservation for that I can post a link on our website and the newsletter I create in Vertical Response. I have created fill in forms using Adobe but find the user needs to download the form 1st before they can fill it out. I would like something that I can integrate with Google Docs and drive. We are a non profit organization. Thank you
Date of experience: June 13, 2016
Jotform is an online form builder and it's free for less than 100 submissions a month, and $9 if you need more than that.
Jotform has just updated their website and although I don't think too much has changed in what you are able to do, it looks great!
One thing new is that I can know center my forms (they host my forms and I link into there from my own website, it's easier to update more frequently as I need to do in my business).
I have always received information from form submitted, and they allow you to customise and enter text that is in scripts other than roman (such as Chinese/ Japanese) which is great!
I also prefer their service to other form builders also because their name is not something crazy like monkeyforms. As I send people to this website directly (though personalised and branded with our logos) this is important to me.
Thanks jotform :)
Date of experience: April 15, 2010
Jotform is amazing.
For just 9.95 a month, it does the perfect job for my website.
It's user friendly and makes it possible and extremely easy for even those who knows nothing about creating online forms.
It's the online form one stop shop!
Date of experience: November 8, 2014
My organization was really upset when Adobe closed FormsCentral. We had a competition at work to find a suitable replacement and JotForm won. It takes a little getting used to, but it is SO flexible, you can really do whatever you might need to with a form on this. And the level of support they provide is amazing. Thanks JotForm.
Date of experience: September 23, 2016
Consistently lose forms when trying to sync, the support is useless, they have no back ups in place. Do not use this application if you want reliability... I cannot describe how manh hours I have lost creating forms, filling them out only to lose all the data because the application will not sync up. And I am not talking about mobile data speeds... forms are lost even when trying to sync over conventional wifi!
Also you cannot duplicate logic conditions when cloning forms, you have to re-enter all the data, more time wasted! Jotform, are you going to compensate me for more time lost?
Date of experience: September 27, 2022
Hello Jeff,
We sincerely apologize for the inconvenience you've experienced. We understand how frustrating this can be. If you don't mind sharing further details about what exactly happened and in what form, we would be glad to investigate and assist you further on this. Please send these details via our Support Contact Form at https://www.jotform.com/contact/. We will be able to move forward once we get the details. If you already have tickets, please share the ticket link so we can take a look. It's really odd that the forms were lost since they are automatically saved. We can only assume that those were saved somewhere, so once we have the form link or form description, we might be able to trace it. With regards to conditions, we couldn't replicate this issue when we tried cloning a form. The conditions remain intact in the cloned form, as seen in this screencast: https://link.jotform.com/3upeMyhQow. We'll look forward to your message. Thank you!
I have been using JotForm for over 2 years now and I am more than happy with the service! Over the years, they have spent a lot of effort to improve forms, templates and overall usability of the site. Making a form is very easy and integrating it into your website is very simple. I love that there is the option to log in to JotForm and read your emails via the JotForm inbox... it's a great way to keep track of form submissions. I also like the spreadsheet download feature... very handy! Overall, my experience with using Jotform has been wonderful and I look forward to using JotForm for may years to come!
Date of experience: August 27, 2015
Jotform is a great concept. You can do anything you need with their forms, i. E. customize for any need you have for your website. I encountered a bug with the clear form button. It clears the text entered on the form but does not allow my customers to clear the photo they have submitted. It worked initially and then stopped working. The problem lies in the slow response to my problem. I was told that a ticket was submitted to the developers to fix this and I have not heard back since. It has been ten days now. Luckily I haven't published the site yet. If I were operational this would have put me out of business.
Date of experience: June 29, 2014
JotForm is a solid service. It is very easy to create forms. In the past, we have had some difficulty setting up certain features in our forms, but their online customer service was always quick to respond and offer us a workaround, plus they keep making improvements, so it gets easier and easier to use all the time. A great value.
Date of experience: June 26, 2017
I work for a non profit and it is hard to get the tools I need to do things I have to track. Because of their free usage of 100 submissions a month and you can use everything they offer, is fabulous. A lot of sites offer free but then limit what you can use. When I am able to go for the next level, I will, for sure. It is easy to use and the forms certainly come in handy.
Date of experience: July 19, 2016
Jotform has been an amazing platform for my business. I use it on every website i build, and i will always use it as long as i am a web developer. They make it so simple to create forms for whatever design you need. Thank Jotform!
Date of experience: August 12, 2015
I was totally new to building forms and apps. Then I found Jotform within a matter of 10 minutes, I had the start of a great app. Very easy to use and edit. They have a community and support to help you through the process. Now I just keep learning and making the app better every day.
Date of experience: September 13, 2022
Hello Brian,
Thank you for writing us a positive review here. We are glad to know that you've had a great experience so far and that you find our platform intuitive. If you come across issues, make sure to contact us through our Support System using our contact form at https://www.jotform.com/contact/. We would be happy to assist you.
Trusted by over 25+ million users, Jotform's form builder is the easy way to create and publish online forms from any device. The company offers 10,000+ ready-made form templates, 200+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.
Hi Julia,
Thanks for your positive review. We're glad to hear that you're finding our platform and its features better. We appreciate your feedback and look forward to exceeding your expectations even further!
If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.