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Jotform has a rating of 3.0 stars from 184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jotform most frequently mention free version, non profit, and small business. Jotform ranks 9th among Survey sites.
Jotform is a great free online service. It provides advanced form submissions. I was surprised how many conditions I can apply to specific questions on my form. They also have easy integration with payment, mailing marketing, google, dropbox. Jotform has endless options that provides a small business to create professional forms.
I signed up for free service to utilize Jotform for a Vietnam Veteran Breakfast my community and I will host this March 2024. I came across Jotform on youtube and it seemed like a good choice. I created 3 exceptional forms with hours and hours of fine tuning and input from multiple volunteers. I put my confidence in Jotform and was optimistic this process would save us time from doing it manually as we had done the previous year. Everything was going fine for about 3 weeks then today the QR codes stopped working, people are calling me, I am locked out. So, I reached out to customer service online and received an initial reply where I was asked to provide documentation that I am legitimate. I am like WHAT?!?! Why didn't they ask me about all this when I signed up. Customer Service says 24/7! I have tried to connect multiple times in the last 10 hours with no response. I complied with everything they asked for to prove my legitimacy. Shame on me for not backing up what I created! To recreate this would take a boat load of time. I don't know if I am more furious or heart broken. I pride myself on doing my best for my community and our Veterans. This makes me and my good efforts look unprofessional. And yes it makes Jotform look unprofessional too. Subscribers, buyer, user please BEWARE!
I absolutely love JotForm. I have trial and errored with around 7 other online builders and hosters, and not a single one came close to how well and flawlessly JotForm works. My clients constant rave about how great the forms are, and how easy it is to fill them out compared to ones like Google's which frequently freezes and/or resets itself. You have literally hundreds of choices in question styles, and can even customize them for something completely different than intended! And what's even more cool is they allow you to increase your total monthly limits by doing different things, and is incredibly helpful for a small business like mine that doesn't necessarily have extra money in the budget for things like this. I will most definitely be upgrading my package in the near future, due to how satisfied I am with this company.
Date of experience: June 19, 2016
Here at quartermax.com we have had much success utilizing JotForm to help us manage our ever growing mailing list. JotForm offers many customizable templates to choose from that are easy to create and use for your business. Check them out at JotForm.com, we give them 5 stars!
Quarter-Max Chassis & Racing Components
Date of experience: August 30, 2016
Jotform is very robust and feature-rich platform for creating forms for a variety of purposes. I think it's very intuitive and easy to use. Making formulas can sometimes be confusing, but it's still a spectacular platform.
Date of experience: February 1, 2019
I have started preparing for an arts and crafts fair next summer and really wanted to make the registration process online. I tried several different products, but when I found Jotform I knew I had the right one! There are many different widgets you can use, the forms are super easy to create, you can embed pdfs, jpg (in my case for a booth layout map), links so that vendors can fill out state sales tax forms directly online and then upload them to my registration form, and many other wonderful features. Jotform works will with many website products (Squarespace, which is mine, is one of them) and you can create online payment forms as well! I am currently using the "free" version (which has all the features, just a more limited submission amount) but am thinking that I could even pay the $19.99 per month for just the months that we are registering our applicants. I LOVE this product!
Date of experience: September 28, 2017
If any company got it right the first time, its JotForm. Its easy quick to use, cannot complain. Its full of useful features. If it wasnt for JotForm we'd have to spend a few hundred dollars on a PHP form, that Jot Form has for free!
Date of experience: July 13, 2015
After you spend the time figuring out how to make the perfect form, I came back to my site and it said I was blocked. I made to 'forms' for two of my sites and JotForm thought I was 'phishing'? These peeps are obviously not concerned about making a good product. I'll return to EMailMeForm like we've been using. Don't say you have customer service when you don't.
Date of experience: February 22, 2015
We used this form for our website for an art show and received 70 applications. When it was time to review them they were all missing and the support team could care less. We had to email each artist to get them to resend photos. It was a horrible experience. This is a untrustworthy company to say the least.
Date of experience: October 22, 2015
Jotform has proven an indispensable resource for creating online submission forms! I am a novice to creation of web pages, and could not conceive of how I would create an online space for people to submit responses via my web page. Jotform has an amazingly user-friendly format for creating elegant and highly functional online forms.
Date of experience: March 9, 2017
I am now a Jotform user for a few years and the service is great. The themes are really easy to use and the forms easy to set on the website.
I can only recommend you the services of jotform.com - so you should try it and see for yourself.
Date of experience: January 28, 2016
As a sales manager, I started using jotfom to get the data I need from my team and have it in a form that will be ready for data analytics. This has been a Godsend. Is so easy to use. I also use it for our marketing events with our customers.
For a person in business, definitively a tool that provide a lot of value!
Date of experience: June 12, 2015
Jotform makes my tasks easier. Plus they have the right templates for any business. I used their Whitepaper template and it was perfect. The customer service is prompt and gives understandable directions. Jotform is definitely my primary choice for web-based forms. All other options are inferior to Jotform. - JasonMKasper
Tip for consumers:
Try their services and compare them to other web form services and you will never want to go back to anything else.
Date of experience: July 15, 2015
I am really impressed with jotform service. I needed to create some forms for the Grant application and I found designing these forms with jotform service is really easy. I am also surprised to see the features and add ons you can use for your form design. I used other services but I will recommended highly this jotform service.
Date of experience: August 11, 2016
I use Jotform for my business and it has worked out really well. Customers go to my website and get seamlessly transferred over to the Jotform and it looks like my own website with a similar look. From my customers viewpoint it's easy to use and they it helps me stay organized too. I would recommend it to anyone that takes orders regularly. You can check mine out at http://www.timothyink.com/home/order-page and click the order link.
Date of experience: July 31, 2015
The best free form builder out there, Hands down. If you want a complete, translated form for free without "Premium" restrictions, this is the one. My new professional booking form is bringing in more business and less phone calls! Love it! Take a look!
https://horseridingkos.wixsite.com/horseridingkos/booking
Tip for consumers:
Don't let all the settings put you off, it really is easy as pie!
Date of experience: April 8, 2017
JotForm forms creation helps you collect and organize information securely. It allows for payment collection and file upload, along with analytics.
Platforms and synchronization
Forms can be embedded in your website, or on Facebook and Tumblr. You can also embed them in iPhone or iPad, Android and Blackberry apps.
Compared to similar apps
JotForm is a serviceable application that provides WYSIWYG form design. It's not as flashy as Wufoo, but it gets the job done just as well. One big advantage is that they don't put ads on forms, even if you subscribe to the free version. You never have to worry about your customer's reactions to unexpected ads from your forms.
Date of experience: March 26, 2014
I am so very deceived with jotforms... Great to use, easy to integrate but when you have finished your survey and having all information to analyse now, just try their visual report, soooooo amateur and inefficient. What is the use of allowing user to collect huge amount of data and then not being able to express them optimally. As mush as the facilities to create forms etc are professional, as much as the reporting is amateur :(! I am very deceived and would not advise to anyone sorry...
Date of experience: June 26, 2012
For beginners it is very easy to use.It is a continuous discovery.
More you use it, the more easy, efficient and powerful it becomes.
For limited use (less than 100 responses each month) it is completely free and the bronze account is cheap and sufficient for 1000 responses each month (that is a lot!). I could not stay without it!
Date of experience: June 18, 2016
I'm convinced JotForm can do ANYTHING I want it to. I'm not a developer and couldn't write a line of code if it was the last thing I had to do, but once again I was able to solve another problem via jotform's platform.
The flexibility of the program is phenomenal and they are always updating the program to work even better. I could go on all day but to some it up: Try jotform for your survey needs it will excell past your expectations (and is leaps and bounds ahead of surveymonkey if you ask me).
Really my only suggestion at this point would be to improve the reporting feature. It's pretty clunky currently but we got it to work enough to suffice our needs.
Tip for consumers:
Start with the free plan to try it out! It's not limited access like some other free plans, you can still use everything it just limits form submissions.
Date of experience: September 9, 2014
JotForm doubled billed me and with the help of BlueSnap refuses to refund the double billing charges for 7 months. They offered three months credit... not good enough... The only way I could stop the double billing was to cancel my credit card. They selected different dates and different notices on my credit card. My accountant did not pick this us as double billing. I had notified them when they first started this and they continued to double bill on the same JotForm account number.
Date of experience: November 3, 2014
Jotform is a robust for builder. It even offers 5 forms for free with a lot of features offered for free. Upgrade and get even more! I have used Jotform for years now and I highly recommend the form builder.
Date of experience: July 4, 2020
This is the best form site that I know of, I like to be able to see where all my traffic is coming from how fast and at what conversion rate in comparison to views this tool can do all of that very efficiantly!
Date of experience: July 22, 2016
I run a nonprofit 501c3. I used JotForm to accept applications for scholarships. Randomly they have shut down my form claiming that my IP is being used for phishing. Completely untrue. Have emailed numerous numerous times with proof that this is not occurring. Nobody responds or replies. Awful experience.
Date of experience: January 8, 2020
I have tried several services over the years and Jot form has such an extensive array of forms and easy to use tools I would not consider any other from company. I give them 5 stars which I rarely do.
Thank you Jot Form,
Sincerely Capt Mark Garccy
Date of experience: November 25, 2016
I have implemented Jorform to get the information from more than 30 hospitals in Argentina and it worked perfectly. Physicians used to manage this information by mail but they were surprised when they got to know Jotform and its easy and nice way to upload information.
I really recommend this online software!
Cheers
Date of experience: August 18, 2016
I used jotform on my website that I created for my rental property via wix. If you are a Landlord or Real Estate Management company, use jotform to collect information such as maintenance request, tenant notice to vacate, prescreen rental questionnaire etc. If you wish to create a website using wix and using jotform please feel free to contact me. Here's a sample of what I have created http://myrentals.wix.com/samplerentalproperty
Date of experience: April 23, 2015
Trusted by over 25+ million users, Jotform's form builder is the easy way to create and publish online forms from any device. The company offers 10,000+ ready-made form templates, 200+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.
Hi Jose
Thank you so much for taking the time to write this review. We are happy to see that our tool suits your needs and that it makes your life easier.
Feel free to contact us at the support forum if you need assistance.
Cheers!