Joyride Harness

We are extremely happy with our new harness. Super easy to put on and for the first time in years, our 90 pound German Shepherd is not pulling me down the block. As soon I put his new harness on and leash, I had more control. Incredible! All I needed to do was lightly pull the leash when he began to pull or go his way. Within a a few seconds, he knew exactly what to do. Thank you Joyride Harness. I wish I had your harness years ago. I have recommended the harness to our fur boy's sisters' owners. I'm perplexed by any low rating reviews. I love that the harness is not tight around his chest or back. A sure win-win for Gunther and I

Expensive non working harness. I have a German Shepard and she slipped out several times because the harness loosened. The plastic part of the buckle broke. The "no pulling" doesn't work at all, she could care less. The hook for that should be in the front.
Waste of money!

I warn people about this company I spent $102 on three items it's been over a month and I have not received these items and they refuse to answer my emails. There is no telephone number to contact this company so you're basically out of luck. I've been sending emails to him almost every other day and yet they don't return anything in response.

Okay, I wish I would have researched more reviews before purchasing, not sure where or how they get their videos to look so convincing but so misleading. Just added it to the pile of others I've purchased it's not any better than any of them. If you do buy one leave the tags on because the return policy is ridiculous 1) can't return if you remove the tags even if you request a return the day after you get it 2) need to return without any dig hairs in the item? 3) you pay the return charge of $6.95 and the first shipping and possibly a restocking fee after they examine it! Don't waste your time or money totally not worth it!

We have a pug life harness that we love so we bought a new one, and joyride has taken over pug life. The quality is VERY sub par comparatively. Thin fabric, less cushioning, shoddy seams, garbage overall. Do not recommend. Too bad, since the design is good.

Ordered harness on Dec 12. Credit card debited the same day. On Dec 16 informed delivery delayed 7 to 10 days. Needed harness quicker, Dec 16 sent email to cancel order, no reply. Dec 19 sent another email to confirm cancellation. Dec 19 informed company could not cancel order once placed. Dec 21 informed item on its way. Dec 21 another email advising delivery delayed 10 to 15 additional days. Dec 27 received email stating company "could not intercept a recently placed order to cancel or modify it before shipment." To return the harness will cost me postage for the return plus $7.95 "restocking fee".
Joyride Harness is stealing from its customers. Charging restocking fees for items the can't deliver in a reasonable amount of time.
Joyride Harness should be ashamed of the way they treat potential customers. Buyer be ware, don't waste either your time or money dealing with these crooks

Bought 3 all for Border Collies. The buckle although looking secure it is not. I made sure the buckle was secure with no hair caught. I heard the click and I gave it a tug without apparent problems. While walking all 3 came apart and fortunate for me and my dogs I was paying attention. I now use their collars again. Purchased these harnesses back when it was Pug Life. I attend obedience and for years agility. So my dogs are trained.

Don't be fooled by BBB sign or the Guarantee. Very cheaply made product. The underbelly strap loosens when I walk my dog in it and he slips right out. He is a small dog and with the harness fully adjusted to fit him perfectly the underbelly strap slips out on walking. The customer service is not good so good luck on getting your money back. Read the return policy before buying. I was very disappointed that the harness was not made with better material quality.

Ordered a Joyride Harness which turned out to be too small. When I tried to return/exchange it turned into a nightmare. They never sent a confirmation email with the order #. When emailed them I asked them to send me the order # so I could generate my return label. Now they say they can't find my order #. They respond by asking me for my order # so they can look up the order. You can only speak to a computer. There is no person to help you. So I am stuck with a harness I can't use. Stay away from this company. Total chaos trying to send back a simple return. Total rip-off

This product was amazing when I got it, helped with The Bubs pulling enormously. Issue: the clasp comes undone at times! Sure the underbelly strap loosens, that can be tightened when necessary…but the clasp coming undone is a bad no-no!

February 22 and to date I have not received the Harness. I think I got caught in a scam, just setting up a web site to bate someone in to purchase give a credit card then not supply the product. All I keep receiving are text with adds. NO WAY! I tried calling and a recording answered put me on hold then stopped. I suggest not falling for this web site.

I am beginning to wonder if Joyride Harness is indeed a scam. I didn't want to believe it with their sweet "were a small family company" slogan but it's been 28 days and the tracking shows it has not even made it
To UPSP yet. No one answers the phone, returns emails or picks up the chat. I feel taken advantage of and disappointed.

The velcro on the chest strap does not stick and they will not do anything about it. They told me to take it to a tailor or a shoe repair shop. This is unacceptable!
Update: The company contacted me and after several emails, they agreed to give me the Black Friday discount on both of my harnesses, so I purchased 2 new harnesses.

11/17/20
Buyer BEWARE! Its been 21 days since I ordered product from this company and have not received it!
Did an online "chat" and expect to receive a response within 24-48 hours, as shipment is supposedly is located only 1 hr away, been there for 3 days, per their tracking. It appears that the USPS is supposed to pick it up from their 3rd party carrier, but hasn't yet. USPS doesn't have any further information. Are you kidding me?

Been Taken for a Joyride!

I placed an order and they offered second harness at a discount. I clicked on offer to see what the total would be and they placed the order without confirming. I tried calling but their number for customer service will not allow you to talk to someone. It refers you to chat. I went to chat within minutes of my order that the chat rep said it is "too late" to change the order within 5 minutes of having placed it. This is crazy. I just ordered it 5 minutes earlier. AVOID THIS COMPANY! They are not reputable and now I will be forced to dispute a charge on my card.

*Edited-I spoke with customer service through email, and they said they would accept the harness for return without the original tags. The return shipping fee is $7, but if they refund me the money for the harness, I'll be happy.

I placed an order at the end of January 2021, and am still waiting for it. They sent an email 8 days after I placed my order stating it was shipped, and 20 days after that email I still haven't received my package. After calling the post office I was told they are waiting for the package to be dropped off, so they can deliver it. I have sent an email to *******@joyrideharness but have not received a response as of yet.

My Wire Fox Terrier was hooked into a dog restraint seatbelt attached to his Joyride Harness. I was maneuvering heavy Christmas traffic. You can imagine my horror to see the harness still attached to his seat belt and no dog in the car. He had backed out of the harness and jumped out the window. I almost wrecked trying to turn around to find him. No sign of him anywhere... I was frantic and hysterical. Since I didn't see him injured in the road. I thought someone picked him up. I finally caught a glimpse of him running scared and confused thru traffic. Cars (stopping ( thankfully) so as not to hit him. I ran two red lights getting to him and finally got him back. The harness fit him perfectly but now I no longer trust it and would recommend you to take a look at the design. This story has a happy ending but I will not buy another Joyride harness and cannot recommend
Cara Cline

If your dog is a hard puller, this harness will NOT work. My dog is medium size and has always been a hard puller and we have tried a few options to help with this. I was hoping the joyride harness would work as they promote it working with medium and large dogs but it did not work at all. It is no different than a regular harness. It seems to work for someone I know who has a small dog that slightly pulls so perhaps they should change their wording and advertise it working for dogs that SLIGHTLY pull. Also, in order to return, you have to remove all the dog hair, preferrably keep tags on, and they charge you to return it.

I placed the order mid october. They told me it shipped. They warned me it might take longer due to covid... 4 weeks later, at MY urging, they did the research and told me it was lost in transit. THEN, the next email was a tracking number - which I had told them for over a week in all caps to cancel the order - no one is connecting the dots. So then I receive the order I didn't want AND they charge me for the shipping return. You know, to cover THEIR costs. They tied up $100 of my money for about 6 weeks... and I had to pay for the privilege of sending it back

I ordered my harness on the 20th of the month and paid for priority shipping on the 26 th they EMAIL the Due to the pandemic excuse shipping will take 7-10 days longer. We are over a year into the PANDEMIC. And they won't cancel the order. Stupid reason " Due to different lines of communication and hours of operation, we cannot intercept a recently placed order to modify or cancel it before shipment. Our orders do begin processing immediately once received which includes packing and awaiting dispatch, so requested changes cannot be submitted or honored at this time. ".

I had to email them six times about a return. When I them I reported them to the Attorney GENERAL, BBB and the credit card company I got a response. They told me not to send all those emails. Then you have to have all tags on the harness. Of you do not find out on to try to return the product. DO NOT buy anything from them. The harness did not work at all. My dog still continue to pull.The claims are false.

This company is a SCAM
I have been dealing with this company for 2mths now. I have received multiple emails stating they have a delay on my order. I then received an email stating I hope I enjoyed the product I received- I wrote them and explained I couldn't enjoy something I hadn't received. They then proceeded to write me another two emails stating it was still in transit but should be receiving it soon. They even dared to attach a USPS tracking number- are you surprised there was no found information with that tracking number. I wrote them twice now telling them that they truly have scammed me of my money that I work hard for, which lets be real, we all do, especially in the times of a pandemic.

I am extremely disappointed and disturbed by how this company has dealt with its customer service and distribution of product.