• Joy Shoetique

Joy Shoetique

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Overview

Joy Shoetique has a rating of 3.6 stars from 367 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joy Shoetique most frequently mention customer service, good quality, and fast delivery. Joy Shoetique ranks 21st among Shoes sites.

  • Value
    44
  • Shipping
    44
  • Quality
    66

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810 reviews

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How would you rate Joy Shoetique?
Top Positive Review

“Shine Your Eyes”

Pinkie A.
10/31/19

Super happy with the clothes, so comfy, such great value for money! Quick delivery, and an overall wonderful experience, will definately have no hesitations on buying from here again! Love my new dress they've become my party choice.

Top Critical Review

“Do not shop here it's a complete scam”

Samantha W.
4/27/19

Do not shop here it's a complete scam. They sent me brand new shoes built incorrectly where you cannot wear the and then refused to return and help with $17 shipping cost to send them back to get fixed

Reviews (367)

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customer service (55)
Thumbnail of user johog
Virginia
2 reviews
1 helpful vote
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May 31st, 2019

This sandals is one of those simple and relaxed shoes I've loved lately. Being quite tired, I need to feel comfortable in my cabinet.

Thumbnail of user anthonyr291
Virginia
1 review
1 helpful vote
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April 8th, 2019

The fabrics were sheer but otherwise very well made and they all fit. I received my items within two weeks

Thumbnail of user rajl6
France
1 review
1 helpful vote
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March 29th, 2019

Absolutely fantastic service, great communication and speedy delivery Product is perfect! I like it very much.

Thumbnail of user zhengy3
California
1 review
1 helpful vote
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March 10th, 2019

Overall a wonderful experience with this company. The transaction was seamless. And I would definitely keep coming back :)

Thumbnail of user beah8
Spain
1 review
1 helpful vote
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March 5th, 2019

I bought two dresses and a T-shirt, I'm in love with them. The customer service it's really good. Thank you

Thumbnail of user charlottes116
China
1 review
1 helpful vote
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March 5th, 2019

Very nice pair of shoes. The service was efficient and arrived promptly. Would recommend to others for this purchase.

Thumbnail of user andys267
California
3 reviews
1 helpful vote
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August 25th, 2019

The package arrived very fast.the color and picture are a little different.
After wearing it looks good. LOVE!

Thumbnail of user marilvaw
Denmark
1 review
0 helpful votes
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October 9th, 2019

Really great dealing with the shop. Sent out straight away and came I no time via Post Office. Well done team

Thumbnail of user megant93
GB
4 reviews
14 helpful votes
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September 28th, 2019

I ordered several items. They come separately, but in a timely manner. Thanks all your effort to produce such beautiful clothes.

Thumbnail of user calllap
Hong Kong
2 reviews
1 helpful vote
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September 13th, 2019

Color collision, youthful atmosphere, very suitable for young people's casual shoes... can make a person amazing!

Thumbnail of user aliceq3
California
4 reviews
0 helpful votes
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May 15th, 2019

I am 5'4 130lbs. I love this neck tie design! Simply beautiful and a must have dress! I eager for buying more colors of this!

Thumbnail of user pinc
China
2 reviews
1 helpful vote
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April 4th, 2019

The shoes are very beautiful. Very comfortable to wear. I will recommend it with my friends. I love joyshoetique.

Thumbnail of user pxwkdnp
Virginia
1 review
1 helpful vote
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July 29th, 2019

Best shoes in this summer! Such a wonderful one, i will recommand this pair of shoes and this shop to my freiends!

Thumbnail of user laurak319
Japan
1 review
1 helpful vote
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October 29th, 2019

The items here at joyshoetique are justly priced. They're not too expensive nor too cheap. The pieces are quality, too. How great is that

Thumbnail of user elwiram2
Germany
1 review
1 helpful vote
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November 6th, 2019

Great experience with Joyshoetique.com. Well priced and fits well. It was a great purchase. Definitely gonna do it again.

Thumbnail of user evensenp
California
1 review
1 helpful vote
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April 3rd, 2019

Love everything I get from Joyshoetique it's always amazing! All of them are super well made and extremely comfortable.

Thumbnail of user dittyt1
Japan
4 reviews
4 helpful votes
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August 6th, 2019

I recommend this site about many beautifful sandals. They are nice and affordable. Summer Sale really boost big discounts. LOVE IT.

Thumbnail of user lizw273
Illinois
1 review
0 helpful votes
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June 25th, 2020

DO NOT PURCHASE ANYTHING FROM THIS SITE!

I paid for express shipping (5-10 days) - it's been 22 days. I received a FAKE USPS tracking number! My tracking number reflects as in "Pre-Shipment" status since 6/11. This means that USPS was notified of a tracking number being issued (label), but that label has never been scanned into the system. Therefore according to the post office the package was never shipped.

When I reached out to customer service the response I received was, "Your parcel has been shipped and in a normal transit. But the tracking info is not updated in time nowadays. Due to the outbreak of COVID-19, the logistics companies are very busy and some orders may take slightly longer to arrive. Please wait patiently. We can't promise the precise delivery time, but we will do our best to ship to you asap."

Like I'm some kind of idiot who doesn't understand, but just to be sure... My parcel was shipped? But you're also going to "try" and ship to me asap? I thought it already shipped? Kinda contradictory, don't you think? I'm well aware that the logistics companies are busy, I work in home delivery and am very familiar with USPS tracking, they are still updating the tracking - terrible excuse! Oh, and how does she know that my package is in "normal" transit if she can't track it? BECAUSE IT'S ALL LIES! I call BS, but if not, why is it in normal delivery in the first place, when I paid for expedited?

Furthermore, they won't refund my shipping costs, because they've already paid the "shipping company" (if the items are even being shipped at all). They offered a $10 voucher - yeah, like I'm going to place another order after this, no thank you! Refund my shipping costs! I paid for expedited, and didn't get it - refund the shipping. Simple as that. Period. They won't. Probably because I'm not getting my purchase at all anyway, the extra shipping cost was just a bonus for them.

Sorry for the rant, just extremely frustrated. Save yourself from this mess, and DON'T SHOP WITH JOYSHOETIQUE, or affiliates!

Best Wishes!

Tip for consumers:
DONT!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindab1327
Japan
2 reviews
0 helpful votes
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September 19th, 2019

I have ordered three pairs. I love them! Perfect US size. Very comfortable for wide foot. Geat for price. Sooooo love it!

Thumbnail of user audibertr
Virginia
5 reviews
3 helpful votes
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May 24th, 2019

Quick delivery: Ordered a plus size swimwear from Joyshoetique, and got it in 12 days:)
I really like the store.

Thumbnail of user xxxx20
Netherlands
1 review
0 helpful votes
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February 5th, 2021
Verified purchase

It is silly that you deal with China, while this is completely unclear from the start

Reason I chose this business:

Because the shoes look hot

Reason I chose this product:

Because the shoes look hot

Value
Shipping
Quality
Thumbnail of user anneb631
GB
1 review
0 helpful votes
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June 26th, 2021
Verified purchase

Only got one pair 2nd pair haven't arrived and have heard nothing as to where they are

Reason I chose this business:

Got pair of boots a few years back very good but I do think not as good now have got my order in a pickle am still waiting for 2nd pair and haven't heard a thing and no money returned yet to my account not good

Reason I chose this product:

Liked the style

Quality
Thumbnail of user briac15
Maryland
1 review
0 helpful votes
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October 8th, 2021
Verified purchase
• Updated review

Great products and stylish customer care. Somewhere in the lines of great company.

Ok

* Joy Shoetique attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
I love this company, they are genuinely supportive
August 15th, 2021
Verified site experience
• Previous review
Reason I chose this business:

They supported me through a really scary instinct during the pandemic!

Thumbnail of user mariag1632
Spain
1 review
0 helpful votes
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July 15th, 2021
Verified purchase

Very good although took a bit of time to deliver
Very stylish product, good cloth and nice fitting

Quality
Thumbnail of user valentinao7
Mexico
2 reviews
0 helpful votes
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June 15th, 2021
Verified purchase
• Updated review

It was ok, it didn't take so much to arrived. Thank you!

Reason I chose this business:

Because I like the bikini

Quality
Just it takes a while to arrive
May 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Because I like the bikini

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Company Representative

Thumbnail of user chengc1
ChicME O.

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