• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,664 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user chaplainj1
3 reviews
0 helpful votes
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September 24th, 2024
Verified purchase
• Updated review

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Reason I chose this business:

Currently customer

Reason I chose this product:

Needed storage.

Quality
Feuling O2 Sensor Rear
May 21st, 2024
Verified purchase
• Previous review

Always fast, more times than not the cheapest, and quantity on hand is constantly high. This is a much nicer product than oem, of course. For the same price point too. Fueling has never disappointed me.

Reason I chose this business:

RPM / previous customer.

Reason I chose this product:

Need replacement.

Quality
Very good customer care, service, & support.
February 14th, 2024
Verified purchase
• Previous review

Very good customer care, service, & support.Always friendly, knowledgeable, and helpful. Pricing is almost always the best.

Reason I chose this business:

Prices, 2 day shipping, and items on hand.

Reason I chose this product:

Shifter shaft seal replacement & EZ-Loc inserts of 4 engine bolts.

Quality
Always fast and efficient
November 3rd, 2023
Verified site experience
• Previous review

Always fast and efficient. Great prices too.

Reason I chose this business:

Prior customer

Thumbnail of user monkt2
2 reviews
0 helpful votes
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September 26th, 2024
Verified purchase

I am supposed to be getting two day guaranteed shipping on all items but it seems that all of the recent orders I have placed have been arriving anywhere between 4-6 days. I'm not sure why I paid the $39 bucks because even simple stock fluid change kits took 4 days to arrive. We'll see what happens next order if it changes?

Reason I chose this business:

I like your products and selection

Quality
Thumbnail of user travisf269
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

The shop my ride feature makes finding everything I need fast and efficient as possible with a selection of part's to choose from The shipping cost and time on delivery are great as well 10/10 would recommend

Reason I chose this business:

Family reference

Reason I chose this product:

I needed the parts

Quality
Thumbnail of user stevenh2718
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

I never received an order confirmation. I looked in the spam & junk files, not there. I called and a gal tracked it for me & whoop it showed on the day she said. Difficult as is with all company's to get a non foreign person to help but finally got er done.

Reason I chose this business:

This product stayed specifically that it would remove blue & yellow on my chrome exhaust pipes. Incorrect.

Reason I chose this product:

Answer above

Quality
Thumbnail of user terrybf1
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I live in New Zealand. I was off the coast of Alaska, when I decided I need to get moving on my bike for summer.
Found what I needed for my bike, ordered it online without a hassle.
It was promptly packed shipped and received within days.
Will definitely order again soon as I'm back in NZ
Cheers guys you rock!

Reason I chose this business:

You had what I needed and made ordering easy.

Reason I chose this product:

They’re what I need

Quality
Thumbnail of user michaelw7654
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I ordered a set of 95" pistons with rings and a complete top end gasket set. Price was fair, products were as described. FedEx caused a delay on the gasket set, it took 5 days even though I paid for two day shipping. Parts have been installed and worked perfectly.

Reason I chose this business:

Reputable business.

Quality
Thumbnail of user donaldd1221
1 review
0 helpful votes
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September 6th, 2024
Verified purchase
• Updated review

Everything was as expected. Fast delivery. And my bike loves this Vance N Hines air filter. Breathing much better with a great air fuel mixture and good power.
Next I'm going these cams which I'll also order from J&P

Reason I chose this business:

It started as an advertisement and then it just became convenient.

Quality
So far, from the business that I've done
August 29th, 2024
Verified site experience
• Previous review

So far, from the business that I've done. I'm a fairly new customer and so far the experience has been pleasant.

Reason I chose this business:

Used in the past.

Thumbnail of user pmcdanielcncq
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

J & P Cycles is one of 2 or 3 places I purchase my Harley parts, and have for many years now. Always a good experience. My rare interactions with Customer Service were addressed and solved very quickly, they always are ready to "go the extra mile" to insure satisfaction of the customer.

Reason I chose this business:

Quality parts at competitive prices. Top notch customer service, very very responsive should any problem arise with an ordered part.

Reason I chose this product:

To fix an oil leak from failed o-ring. (Should have used new ones - none on hand at the time) -- Now I get to redo push rod adjustment as part of o-ring replacement.

Quality
Thumbnail of user pauln1543
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

This was the place to find the motorcycle riding boots I wanted, easy on and off, right treads for no-slip stance, and toe area not too thick to allow easy shifter manipulation. Good price, shipped promptly, and great quality.

Reason I chose this business:

First place I found what I wanted.

Reason I chose this product:

Special qualities needed and found.

Quality
Thumbnail of user joep1935
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase
• Updated review

I am undecided on this seat. It is no bigger, wider, taller or longer than the original seat and with all the rainy weather I have yet to test it outside as of 9/13/24. Only sat on it inside the garage. Bummer.

Will keep you posted.

Reason I chose this business:

Returning customer.

Reason I chose this product:

Passenger needs more comfort.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Unique item
April 29th, 2024
Verified purchase
• Previous review

Purchased for myself but see it has already been installed on my wife's ride. Guess she thinks it looks better on there.

Quality
Thumbnail of user gavinm237
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase
• Updated review

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Your representative sounded like I ruined her day by calling for help.

Reason I chose this business:

Reputation until now not pleased

Reason I chose this product:

Price and esthetics except the price doubled to complete install

Service
Quality
JP had extensive inventory for picking out my air cleaner...
August 23rd, 2024
Verified site experience
• Previous review

JP had extensive inventory for picking out my air cleaner intake.

Reason I chose this product:

Price and esthetics

Thumbnail of user rexh155
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Two day service with Fed X. Bike was customized so I got the order wrong 2 times. Returns were simple. The third time worked. There prices were very competitive. Dom
N't know what more a company could do. Thanks

Reason I chose this business:

Have visited their showroom in Daytona, Got to be a bikers Buc-ee's

Quality
Thumbnail of user gregj531
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I purchased a helmet with bluetooth from J&P. Everything was done online and the product came in a timely fashion. I don't know of anything that could have been done to improve the service and they met all expectations.

Quality
Thumbnail of user danielw2798
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

I ordered my Stator on Wednesday had it by Friday and was back in my bike riding by Saturday morning. This is the second time I've ordered parts for my Harley from J & P and I have no complaints whatsoever. Fast and right. I highly recommend these guys :)

Reason I chose this business:

Referred by some friends

Reason I chose this product:

Needed a stator for my Harley

Quality
Thumbnail of user jeromel161
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

It's a nice speaker but for what you pay for it you would think it would be a little louder. Sounds good till about 60 miles an hour after that it gets hard to hear. Instructions are not the best but if you are mechanically inclined you won't have any problems with the product installation. Over all if your just putting around town it's a good speaker.

Quality
Thumbnail of user shawnd591
1 review
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

You get the correct product on time. Then you do them to courtesy of submitting a review and the stupid format wants to get all picky about it so this review can turn around quickly. How about however many characters I want.

Reason I chose this product:

Obviously, because I had a problem with my tire, right?

Quality
Easy search and checkout
June 12th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Items are in stock and ship quickly for fair prices

Reason I chose this product:

Factory throttle tubes are garbage and ODI makes a great product.

Thumbnail of user joej1313
1 review
0 helpful votes
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September 19th, 2024
Verified purchase
• Updated review

So far,I'm happy with all I have purchased from J&,P cycles.
Guess I miss read the add. Saw quantity of one so I ordered two. Seems quantity of one includes left and right bearings. It's ok though now i can replace rear bearing also.

Reason I chose this business:

They have what I need.

Reason I chose this product:

Umm.cause i needed them.

Quality
So far,I'm happy with all I have purchased from J&,P...
September 4th, 2024
Verified site experience
• Previous review

So far,I'm happy with all I have purchased from J&,P cycles.

Reason I chose this business:

They have what I need.

Reason I chose this product:

Umm.cause i needed them.

Thumbnail of user donl635
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Straight forward purchase through Amazon. Item arrived quickly, no issues. Saved apprx> $50 over other sites for customer. Build dates on tires were 20 - this year, so we didn't get dated hard rubber tires.

Reason I chose this business:

Through Amazon, good price, free delivery

Reason I chose this product:

Customer requested

Quality
Thumbnail of user davidm11803
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Buying the seat and the delivery was great. I personally did not like how the seat fit but that had nothing to do with J&P Cycles. But I did call customer service and spoke with them about it and they were amazing in helping me return the item and help with choosing anything seat. I will continue to order from them and highly recommend other people to use them as well.

Top shelf 👍🏻

Reason I chose this business:

Saddlemen Seat

Reason I chose this product:

Because of high ratings and customer satisfaction

Service
Quality
Thumbnail of user dannye184
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Ordered a K&N Shaker intake, Saddleman solo seat and Vans grips. Order showed up dinner than expected. Only issue was the grips were the wrong ones. No worries about that. They promptly told me to send em back for a refund and I ordered the right ones. Quality service. 10/10 will do business again

Jay helped me out and processed my return. Awesome job

Reason I chose this business:

40+ years of good service

Reason I chose this product:

To make my 06 Roak King look $#*!in.

Service
Quality
Thumbnail of user johnm14970
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Great customer service and good communication. Knowledgeable and helpful personnel. The only thing negative is sometimes orders sit in processing too long before being shipped. Other than that great to do business with.

Reason I chose this business:

Customer service and knowledgeable staff

Reason I chose this product:

Good reviews

Quality
Thumbnail of user dips3
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

The only reason for 3 stars is the line blew. It's always good shopping with them. And the product brand is always amazing. Not sure why it blew 10 minutes into run time when back together but it did.

Reason I chose this business:

Always amazing service and parts

Reason I chose this product:

Amazing brand

Quality
Thumbnail of user levih152
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Entire ordering process was as smooth and shipping was faster than anticipated. Product came in original box but no seals on box and product appeared to have come off of a display rack and the user manual was worn as if it had been in a drawer or a shelf for quite some time.

Product still arrived with all tags and no visible damage or scratches and shipping mode activated.

Reason I chose this business:

Website had the item in stock for fair price and offered military discount.

Reason I chose this product:

Reliability and protection of riders airbag systems

Quality
Thumbnail of user chrisc4320
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Fast and easy shipping. Items arrived packed neatly and tightly. No damage and no concerns. The only issue I had is that there was no "system level" instruction manual or wiring diagram. Each component had its own, but there could have been an all-inclusive instruction manual.

Quality
Thumbnail of user jasonc3198
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Love using J&P. Ordered a Vance & Hines V02 Insight intake for my Harley. Love it, but it showed up with a scratch across the clear front of the filter. Noticed it after I'd already unwrapped the thing. Luckily, it's not too easy to see. Other than that ordering was easy & part showed up super quick!

Reason I chose this business:

Parts are easy to order, Website is easy to use, easy to filter & find what fits on your bike.

Reason I chose this product:

Quality brand (Vance & Hines) & had the look I wanted.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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