• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Timeframe

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user tinal940
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

It was fine! They cam i unscathed and in original packaging. Shiny and ready to install

Reason I chose this business:

Google search

Reason I chose this product:

Needed new grips

Quality
Thumbnail of user georgem3147
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

I ordered a battery and an oil filter. They were packed together in a large box with some of those air pillows that were smashed because well, it was a battery. The oil filter box was beat up but the filter and battery were luckily ok. J&P definitely could've done better. I have pictures if you're interested.

Reason I chose this business:

Good reputation and past customer.

Quality
Thumbnail of user wesleyw319
1 review
0 helpful votes
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August 28th, 2024
Verified purchase
• Updated review

I hope it fits, not enough detail description to tell if I need to also order lens

Reason I chose this business:

Asked Google to list part providers

Reason I chose this product:

Layed bike down

Quality
I hope it fits
August 12th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Been looking

Thumbnail of user michaelm4192
2 reviews
0 helpful votes
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June 27th, 2024
Verified purchase

Great product well-packaged and delivered as described. I ordered a couple of small accessories that could have easily been sent in the same package but were delivered separately a few days later.

Reason I chose this business:

Free shipping

Reason I chose this product:

Reputation for quality

Quality
Thumbnail of user toddg628
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Product was as described and priced reasonably shipping only took a few days

Reason I chose this business:

Gone through them before and they had the size tire needed. And price didn’t break the bank!

Reason I chose this product:

Priced reasonably

Quality
Thumbnail of user brucer802
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Placed the order for brake pads and they were at my home in 4 days.

Reason I chose this business:

They had what I needed.

Reason I chose this product:

The brake pads were correct for my older Honda.

Quality
Thumbnail of user johno2705
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Awesome, always loved this place. Great customer service,fast shipping.

Great

Reason I chose this business:

Past history

Service
Quality
Thumbnail of user anthonyl1991
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

It was a very pleasant experience and always has been thank you guys

Quality
Thumbnail of user chrisw3158
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

The item I received could have been engineered stronger in a perfect world.

Reason I chose this business:

Best selection, they check fitment

Quality
Thumbnail of user christopherr1859
1 review
0 helpful votes
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August 26th, 2024
Verified purchase
• Updated review

Quick and easy. Everything arrived on time and was packaged well.

Quality
Great, love the company!
January 20th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Their the best

Thumbnail of user briank2644
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Ez shopping grips showed up in a timely manner. Got the product I ordered

Reason I chose this business:

Used them before

Reason I chose this product:

Had them in past wore them out

Quality
Thumbnail of user jodys427
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

The mirrors I purchased were way too small for any application in my opinion. I wouldn't put them on a bicycle, let alone a motorcycle. Not safe!

Quality
Thumbnail of user richardb3852
2 reviews
0 helpful votes
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August 25th, 2024
Verified purchase

They sent the wrong part, but corrected the issue very quickly!

Service
Quality
Thumbnail of user brandonh1175
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Great experience and fast shipping. It was really impressive

Quality
Thumbnail of user peters3513
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Quick delivery! Good looking part! Going to ride check it soon!

Quality
Thumbnail of user nathanielm271
1 review
0 helpful votes
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August 26th, 2024
Verified purchase
• Updated review

Had the tire I needed. Quick easy ordering. Shipment arrived in a timely manner.

Reason I chose this business:

Needed a tire

Reason I chose this product:

Price and in stock

Quality
We shall see
August 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Needed a tire

Reason I chose this product:

Gonna try it

Thumbnail of user ethank290
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

It was shown on an open box listing as a front and rear seat and I only received a front seat.

Reason I chose this business:

There was a deal.

Reason I chose this product:

I needed a new seat.

Quality
Thumbnail of user kennethh1413
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Good quality. Strong stitching. Easy mounting design. Would recommend this item

Reason I chose this business:

Return customer

Reason I chose this product:

Needed something to carry small tools and such, on the bike

Quality
Thumbnail of user randyb1339
1 review
0 helpful votes
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August 25th, 2024
Verified purchase
• Updated review

Great products, good price, free shipping
Quality and reliability are top notch

Reason I chose this business:

Trust the brand and like the products you sey

Reason I chose this product:

Because I believe in this headlight setup

Quality
Great products
August 13th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Because I believe in this headlight setup

Thumbnail of user robertw6451
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I had no problem finding what I wanted I paid for next day delivery 6 days later package was now delivered customer service was helpful and nice two days later ups delivered my package the part fit easy and looks good

I called customer service after 6 days of the package not being delivered when I had payed for next day delivery the lady was nice and helpful
Not sure what happened but somehow my package was delivered two days later

Service
Quality
Thumbnail of user clintonc180
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

I was glad to find new parts for an old Yamaha on your site.
PS - Love the How-To videos. Thanks.

Quality
Thumbnail of user davidr7367
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

1st time I orded they sent wrong finish returned and refunded 2nd time right order sent in chrome fast friendly and courteous love the looks and deep sound I'm happy

Service
Quality
Thumbnail of user lbb15
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

I ordered several items and they arrived quite quickly and as they were described.

Reason I chose this business:

They had everything I needed in one place at reasonable prices.

Quality
Thumbnail of user joset766
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Haven't had time to put it on because I've been working so much

Reason I chose this business:

A friend of mine recommended you

Reason I chose this product:

Price was a little high, but it assure me that it would fit

Quality
Thumbnail of user davidm11180
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

As title states the bullet lights do not come with the bolt needed for installation and your stock mounting bolt will not work. Called customer service and had to be messaged later asking for the a picture of the parts they sent and a few other things. I responded with what I had and stated I should be offered a full refund or the bolt needs to be provided/sold as a necessary item. Either way I have yet to receive a response

As title states the bullet lights do not come with the bolt needed for installation and your stock mounting bolt will not work. Called customer service and had to be messaged later asking for the a picture of the parts they sent and a few other things. I responded with what I had and stated I should be offered a full refund or the bolt needs to be provided/sold as a necessary item. Either way I have yet to receive a response

Reason I chose this business:

Everything I’ve ordered was great before this is probably a one time thing

Reason I chose this product:

Closest to oem without paying a sload from harley

Service
Quality
Awesome
April 22nd, 2024
Verified purchase
• Previous review

Awesome that it's immediate feedback with matching vehicles to parts

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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