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J&P Cycles has a rating of 4.7 stars from 9,375 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,876 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
The replacement floorboard panels were an exact fit for my 2005 Ultra Classic. Shipped quickly. Good price.
Easiest place to find parts
Exact replacement for OEM part.
I ordered through J & P Cycle's website, it was easy to order but when I went into the website again I got a "Something went wrong" so I called their customer service and the representative assured me the order went through.
Customer service was able to find my order and assured me my order was confirmed.
I ordered this for my son.
My son chose the item ordered.
Very quick had what i wanted at a decent price just the way i like to shop.
Previous use
Mine are needing replaced.
I purchased parts for my Honda rebel, air filter, carb rebuild kit and a petcock. The filter was right the kit was wrong but at least had a part I needed so that was fine I just bout the kit for that part so no foul. Lucky it was a common part for bike carbs, the petcock was completely wrong no biggie right just return it. No $15 part cast me $10 to return lol nah thanks I have plenty of bikes roll through I'll eventually use it. Not so happy about the return policy when it want I who made the wrong. Alls well Amazon had the part. Sad really.
Set an email got a response end of the next day.
I was hoping a cycle shop would have more accuracy for parts.
I needed them to get a bike on the road.
Always good!
Easy to shop JP
Always have the things I need for riding.
Repeat customer
Needed up grade to com system.
Great product! Fit and worked great! Just what I needed for a reasonable price.
Convenient and good prices
I needed a starter
Price and service
Usually has what I am looking for
Part was easy to find and was cheaper than other sites I checked on
Availability
Upgrade my 1990 softtail
Had what I needed and thats what counts. Plus you guys beat everyone's price.
The starter that I ordered doesn't fit my bike like it said it would.
The starter that I ordered was supposed to fit my Harley.
I needed a new starter for my bike
Perfect grip for HD fatboy 2017. Easy to install Throttle by wire grips by Avon. Delivery was hassle free as well
Emily has the best customer service ever. She is always willing to assist. Very relaxed and chill. Also she's a cutiepie
Good deals also friendly staff
S&S and Trask are top of the line
Needed tires for my motorcycle but there were none available at the dealership. Made my order with J&P and received the tires quickly.
Easy and had availability.
They were recommended.
Took 4 days to ship my items. 20 minutes to "make a label" parts and price were fair but slow to ship items
That’s what I needed
The experience was great, the checkout process was smooth, and the product was of high quality.
I needed to replace my handlebar riser bushings because the ones on my bike were all bent and dented and the handlebars were rocking forward and backwards. So I picked these to replace them and they worked out great. The bars are nice and tight now. Thank you.
Good price.
Mines all bent.
Great and fast service on my recent order will order from here again
I purchased a motorcycle Tire. It arrived promptly. No issues.
It was a pleasure working with you guys. The prices were very competitive.
I wanted to try out. I seen you on a few things and prices were looking very good. I am very happy with the tire picked up from you guys are going to do more business with you.
Style I’m trying to find something different that does not catch the grooves in the road.
J & P Cycles has plenty of options, easy to navigate website, and fast delivery on my order. 💯
Randomly found you on Google
Good name brands, competitive prices and fast shipping.
Slipper when wet🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣👍👍🤣🤣👍👍👍👍👍👍
Always have what I need.
Wanted quality stuff.
Easy site to find what I needed. Fast service. Good prices!
Had what I was looking for.
What I was looking for.
It was kinda difficult to do comparative and/or side by shopping
Because I knew j&p would have what I needed.
Two dry rot tires
Both products work perfect, very happy with them. They fix right and look awesome
It was farely easy ordering. I didn't like the fact that i was made to answer the survey questions so i could place the order but everything else was good
Good luck in the past
I needed them
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.