• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8837

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,270
Neutral
317
Negative
243

Instant Feedback

35,900 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,382)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user daveb2083
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

No hassles. You had what I needed when I needed it. I will order again in the future.

Reason I chose this business:

They had what I needed.

Reason I chose this product:

I have to fix my cycle.

Quality
Thumbnail of user seanj437
2 reviews
0 helpful votes
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July 12th, 2024
Verified purchase
• Updated review

My experience is always good with J&P Cycles. I enjoy the website and the selection of products is phenomenal.

Reason I chose this business:

Great selection, and great prices

Reason I chose this product:

Because I needed something different that worked.

Quality
Whoopie, super Excited!
May 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Because your awesome

Reason I chose this product:

Because I needed them.

Thumbnail of user robertd5741
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Wonderful to deal with and very accommodating to your needs

Always a joyful experience talking with you customer service

Service
Quality
Thumbnail of user randyt592
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Parts are always good but can't depend on getting them in a few days as advertised. Had some items take 7-10 working days. Just not the same service as before JP was bought out.

Reason I chose this business:

Been buying from JP for over 25 years, quality has always been good and if not return policy was easy.

Reason I chose this product:

Cause I run a small bike repair business and I order 80% of my parts from JP.

Quality
Thumbnail of user williamb6675
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Products that I ordered were exactly what I received. Items shipped quickly and arrived before the expected delivery estimate.

Reason I chose this business:

J&P is where I normally purchase my motorcycle related products.

Reason I chose this product:

Because I needed them.

Quality
Thumbnail of user damianj49
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Ordered a tire and received it very fast and great prices, will definitely order again

Reason I chose this business:

Great website for motorcycle parts

Reason I chose this product:

Heard great reviews about this tire

Quality
Thumbnail of user joeyo64
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Large selection lol only thing is the DECISION there are so many Products to choose from and great quality

Service
Quality
Thumbnail of user davids12519
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Ordering is easy, their website works well and parts are shipped promptly

Reason I chose this business:

Use them once before.

Reason I chose this product:

What I needed to do mount S&S carburetor.

Quality
Thumbnail of user markm6580
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

No issues at all with this experience will definitely order again if the need arises

Quality
Thumbnail of user reapero
1 review
0 helpful votes
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June 19th, 2024
Verified purchase
• Updated review

Use to order and receive within 3 business days. Now, you never know how long it's going to take. They blame it on shipping. I say, they only ship on certain days.

Excuses

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. I assure you we ship daily with the exception of weekends and holidays. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Always quick, always good
April 25th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Good price and reviews

Thumbnail of user partsu
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Easy fast experience, speedy delivery,and great product,nice chrome job

Reason I chose this business:

Great parts and pricing

Reason I chose this product:

Needed new look

Quality
Thumbnail of user edr623
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Convenient shopping for the busy person. Competitive pricing.

Reason I chose this business:

Price and availability

Quality
Thumbnail of user orione10
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

The have great products at a reasonable price point. Thanks
Again

Reason I chose this business:

Most products in stock

Quality
Thumbnail of user williami846
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

They was a direct fit great and look good.They had good shipping time.

Reason I chose this business:

They are very friendly people and great products

Quality
Thumbnail of user edwardm2168
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Excellent service, Super fast shipping, Everything in stock and quite affordable.

Reason I chose this business:

Word of mouth

Quality
Thumbnail of user lawrencej404
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

The order came as expected and a day early. Delivered to the door.

Reason I chose this product:

Price and availability

Quality
Thumbnail of user oddbjornb
1 review
0 helpful votes
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August 4th, 2024
Verified purchase
• Updated review

Fast delivery and the service is top. It is easy to find the parts you need.

Reason I chose this product:

Experience.

Quality
Very good
April 3rd, 2024
Verified site experience
• Previous review
Thumbnail of user raymondw738
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

It's a heavy duty EFI line compared to the stock EFI line that comes on our bikes, with that being said it is a little harder to manipulate but all in all it's amazing

Quality
Thumbnail of user brandonc1173
Brandon C.
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Thankfully the handlebars were wrapped up well because the shipping company beat the box like it owed child support. Package also arrived 2 days late even when I paid extra for membership for faster service...

Reason I chose this business:

Availability of products

Reason I chose this product:

I like the brand

Quality
Thumbnail of user dustinh490
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Ordering parts from J&P has been hassle free. I have been able to find everything I need and everything has been easy to look up.

Quality
Thumbnail of user gabrield398
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Thumbs up. After you read this sentence you should stop reading.

Quality
Thumbnail of user franks2440
1 review
0 helpful votes
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July 13th, 2024
Verified purchase
• Updated review

The pipes were great. And look good to.dont have much more to say except they also us Affirm credit.

It was good

Reason I chose this business:

They had the parts in stock

Reason I chose this product:

Its what I wanted

Service
Quality
Great thanks
April 20th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Same as what i have

Thumbnail of user gregd717
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Everything was great and it fits! I tried several other parts and j & p had what I needed.

Reason I chose this business:

J & P had the part I needed after weeks of trying other products.

Reason I chose this product:

They had the part I needed!

Quality
Thumbnail of user anthonya1927
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Needed a new light bulb for my bike, bought from another website, it did not work out. I got on the J and P website, found what I needed, few days later it wasn't my doorstep.

Quality
Thumbnail of user demiw28
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Reviews said to size up so I did, but it ended up being a size too big. Otherwise excellent product with great delivery time

Haven't received my refund yet but return process was easy

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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