• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,391 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8846

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,276
Neutral
317
Negative
243

Instant Feedback

35,930 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,391)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user jeffreyh1775
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Awesome company fast delivery time can't wait to move to Florida to be able go in person

Reason I chose this business:

Well stock supply co.

Quality
Thumbnail of user brianm4643
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Works well I only wish it had rubber washers or some kind of damper system for the vibration in the mirror

Reason I chose this business:

Had what I needed

Reason I chose this product:

Right size and style

Quality
Thumbnail of user terrieb101
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Easy, fast and convenient service. They had my gasket and the wait time for shipping was fast

Quality
Thumbnail of user kevinh3095
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Staff was helpful in answering questions about the product ordered. Product was delivered in the time frame expected and was well packaged and protected. Fit was perfect and everything looks great.

Reason I chose this business:

Had what i was looking for.

Reason I chose this product:

Was exactly what i was looking for.

Quality
Thumbnail of user jessicae1342
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

J and P branded products have always saved me money and performed very well.

Reason I chose this business:

Product selection, price

Quality
Thumbnail of user beavisd2
2 reviews
0 helpful votes
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July 29th, 2024
Verified purchase

Ordered seat on Friday afternoon and it was delivered late Saturday afternoon. Out standing!

Reason I chose this business:

Good selection military discount

Reason I chose this product:

Good name in seats reasonable priced

Quality
Thumbnail of user paulr3183
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Fast shipping. Quality grips. I ordered these to try and help with my carpal tunnel. I had to order a different glue, the glue that comes with them dries too quick for me.

I ordered the wrong size. I had trouble with return label and they emailed me one quick. They even spoke english.

Reason I chose this product:

Reputation for antivibration

Service
Quality
Thumbnail of user stevec2933
1 review
0 helpful votes
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August 1st, 2024
Verified purchase
• Updated review

Fast and easy. Quick delivery, only 2 days to receive the new tire.

Reason I chose this business:

Selection and support

Reason I chose this product:

Need to replace tire with a nail in it

Quality
Fast way to search
June 9th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Need gloves

Thumbnail of user dennisd1476
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Fast shipping great product
Easy install
Will order again if needed

Reason I chose this business:

Quality products

Quality
Thumbnail of user benjaminj434
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Always great shopping at J&,P Cycles. It only takes a few days to receive your item.

Reason I chose this business:

When you need something for your cycle, this is the place to go.

Reason I chose this product:

I needed a new battery for my old cycle and they had one in stock.

Quality
Thumbnail of user charlesc3592
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Awesome service and products! Received my tire in a timely manner thanks

Reason I chose this business:

I like buying from close to home

Reason I chose this product:

Needed a new back tire!

Quality
Thumbnail of user richardr4196
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Installed fixing other issues. Fuse and I need a jump. Still don't now it works.Coil. Please

Reason I chose this business:

It had the part.

Reason I chose this product:

Replacement part

Quality
Thumbnail of user michaelm14616
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Large selection of parts along with video about rebuilding your carb.

Reason I chose this business:

Large selection of parts

Reason I chose this product:

Number of prior purchases

Quality
Thumbnail of user miket2202
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Great price and fast shipping. New tire is exactly what I needed!

Quality
Thumbnail of user jasong2039
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Quick and easy fast shipping products were great will do be a return customer

Quality
Thumbnail of user glenc282
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

No problem,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Quality
Thumbnail of user marshalls248
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Good price! Tire arrived on time. So far I have no worries!

Quality
Thumbnail of user davidb12074
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Not enough replacement parts stocked. You need to have more items in stock at Daytona location. When I go there to purchase parts, I usually get told I have to order it instead of walking out of the store with what I need. Hate that... Website used to tell me if it was in-stock at my location but you took that away...

Reason I chose this business:

At least you can get a part there even if you do have to order it. Dealers don't stock parts for older models so you are better off getting something better than stock from J&P.

Reason I chose this product:

Better than OEM parts are the same or better price as OEM

* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We do apologize that we do not always have items in stock in our retail locations. We have limited space and so many parts that we are limited on what we can carry in-store. If you ever need to check inventory please call your local store ( all locations contact info is on the bottom of our website) and they will be glad to confirm inventory and assist you.

Thumbnail of user davidb12223
2 reviews
0 helpful votes
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August 1st, 2024
Verified purchase

Pleasant experience straight to the point had what I needed at a good price

Reason I chose this business:

Had the tires that I needed

Reason I chose this product:

Highly rated in the internet forums for my 2005 Vtx 1300r

Quality
Thumbnail of user jeffm2650
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Good prices, shipping is quick, and most things are in stock.

Quality
Thumbnail of user joem3556
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Great product.but whole process took longer than advertised.3-5 bus days...was over 10 days

Reason I chose this business:

Only products I trust over dealers actually

Quality
Thumbnail of user abbzs
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

The parts I ordered are of good quality and had no installation problems with mounting. The shipping through USPS is horrendous, being mine goes through the new Atlanta, GA processing center that is currently dysfunctional since its startup. Receiving dates constantly changed to later dates.

Reason I chose this business:

Had the parts I was in need of.

Reason I chose this product:

They were broke is why I chose the parts I ordered.

Quality
Thumbnail of user williamp3914
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Bought a carburetor, paid almost $300 at J&p cycles found the same exact carburetor on Amazon for 50 bucks these people are ripoffs, call to cancel the order 15 minutes after placing it and they said it was too late even though they waited 2 more days to ship it out.

They work on a regular time schedule unlike Amazon that's 24/7

Reason I chose this business:

Don't remember but I definitely regret it

Reason I chose this product:

Because I needed it

* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We do apologize that we were not able to cancel your order. I do see you were advised you could return for a full refund. If you ne assistance arranging that return please contact Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com

Thumbnail of user jamesb9230
2 reviews
0 helpful votes
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July 30th, 2024
Verified purchase

Easy to use and always ready never a problem and very fast shipping

Quality
Thumbnail of user ryanb2065
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Always able to answer questions and help with items ordered for bike and very knowledgeable.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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