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J&P Cycles has a rating of 4.7 stars from 10,071 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
38,063 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
Tried cancelling order prior to shipping notification. Was not granted. Have emails stating I ordered wrong programmer j&p said nah, you got the right one. A week passed, still no fp4. Emailed asking about it, received next day… wrong part. Now being charged 10 bucks to return… unreal. Yes, I have all documentation and although it's only 10 bucks, I won't be quiet about it. They were kind enough to send me a link for the proper FP4, the model I initially said I needed and a fed ex return label for 9.99. Woo
The Shinko rear tire for my Suzuki Burgman arrived promptly and has been installed. Very satisfied with the performance of the tire…it's a smooth runner and has restored my scooter to it's full potential. Like my fellow riding buddy always says…"If you're thinking about buying a different bike, get new tires for the old one." 😀 Always good advice!
Excellent past experience.
Good price on a replacement for my old Bridgestone BT01.
J&P is my go to for most of the things I want for my bike. Experts are always on hand to assist with any questions and offer opinions. Shipping is fast. Love this company.
They sold the product I needed for my bike with financing options so I didn’t have to spend $1,000 up front and out of pocket.
I desperately needed a new site for my bike. I have been in a lot of pain riding lately and I heard good things about the seat I purchased.
No promo codes would work on any items
Took longer than I thought was reasonable,came in 3 different shipments on 3 different days,over a week and a half to receive
Items were in boxes ridiculously larger than item shipped
asked where product was ,was told it was going to be longer than expected
Previous use, promo codes sent to my email
Needed good quality parts
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Previous use, promo codes sent to my email
Needed good quality parts
I have a 1991 lowrider and it's hard to find parts. J & P cycle has had the parts i need several times so we keep coming back :)
Availability
The site was easy to navigate. Shipping was smooth. Product received was as promised!
Love the ease of shopping and selection of parts for my bike and service
Bought stuff before and was satisfied so I'll continue to buy parts and accessories
Previous customer and was very satisfied with service and parts so I'll continue to buy from this company
It was shown on an open box listing as a front and rear seat and I only received a front seat.
There was a deal.
I needed a new seat.
Item was delivered quickly. Military discount was a great help with the overall purchase amount
Local store
Mustang seats have always been quality made.
I will keep on buying any parts I need as long as I own a motorcycle
Good quality and great prices
Fitment requirements
Previous purchases
Great price
Excellent! Was able to call in and talk about the product and ask about it and how it would work and I was actually able to talk to you in human being absolutely amazing!
I liked your product in the service I received when I called in to ask about the product
I needed it
Ordered on line < product was actually shipped and showed up ahead of their announced time scheduale
Have used them several times
What I have gotten from them has been quality products
Great selection great site to buy from most definitely buy again
I had no problem finding what I wanted I paid for next day delivery 6 days later package was now delivered customer service was helpful and nice two days later ups delivered my package the part fit easy and looks good
I called customer service after 6 days of the package not being delivered when I had payed for next day delivery the lady was nice and helpful
Not sure what happened but somehow my package was delivered two days later
Good parts and fast delivery, I hope every transaction is this smooth.
In stock, good quality
You can't beat the prices. Most places want to charge an arm and a leg.
Good quality. Strong stitching. Easy mounting design. Would recommend this item
Return customer
Needed something to carry small tools and such, on the bike
Good, easy and they have everything you need for your builds
Easily ordered, received quickly, fit perfect! That says it all!
Have ordered from before
I liked the product explanation and read the reviews, glad I did because I ordered a different tint than I was going to and it's perfect
Fast efficient! Excellent prices! Everything supplied for install, product looks stock!
Product availability
Placed my order came a week later with the quality, I have come to expect from this supplier.
Seamed trustworthy
Needed tires
Excellent quality 110% I would buy again, all great stuff, looks Awesome
Ordered online came early had the parts I needed out of anywhere
Only place that had my parts I needed
Rebuilding my bike
Great to long -----------'--''''#'''''''''''''''''''''''
This is to long
Looking for manual and got it in a very timely fashion without any hassles.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We do apologize you had an issue with the promo code. First, please make sure you are logged into your account. Guest accounts may not be eligible for promotional discounts. We offer many promo codes for new and existing customers. Unfortunately, some manufacturers do not allow us to extend a discount this is why we must say ***Exclusions do apply*** I have added a link below to our exclusions. Also, additional restrictions can apply depending on the promotion. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com before placing the order and we will be glad to assist and confirm any exclusions or restrictions. Once again, we appreciate your feedback and we look forward to doing business with you in the future.
https://www.jpcycles.com/promotion-exclusions
I do apologize for your frustration. We ship from multiple warehouses. If all items are not located in the same warehouse your order will come in multiple packages. We do not want to delay the shipping by having all items sent to one warehouse and then shipped to you. We truly do it to expedite and take care of our customers as quickly as we can.