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J&P Cycles has a rating of 4.7 stars from 9,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,938 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Great service...except for the lengthy survey which I hate.
Quick & Easy...,,,
New kick stand for my Harley
HAAAA... Because I needed one. Have a nice day.
So far, easy to order, fit perfectly. A bit smaller than stock but passed inspection.
Online reputation
Was able to get a replacement battery that fist my iron 883. Delivered on time works perfectly.
I have used them for all me HD ordering parts and upgrades.
Needed a new battery and I need to watch every dollar right now and was able to get a replacement battery that fits and works just as well as a HD battery.
Great website and easy ordering
Quick shipping. Always have good experience with them.
Like Metzler
Quick ordering was impressed with the timely delivery.
Great product and fast shipping. Excellent customer service.
Best prices and products aroud.
Matches the turn signals I already have.
Always order from this company.
Installing new pipes.
I like shopping from home, it's also nice that JPs lets me know the part will fit my bike.
I like shopping from home and JPs make it easy
Rear speakers
My recent purchase was a very nice jacket. It is truly a gorgeous jacket for me. It has built in armor.
My wife thinks it is sexy on me! That's nice too.
Great service for a very wide variety of older parts.
My two older HD bikes drive my purchases.
As always, ordering was super easy. Gloves arrived really quick. They are true to size, and super soft. Very well made!
Always a pleasure to do business with. Never disappointed with anything I’ve bought.
Anniversary
You are great to deal with!
Need new riding gloves.
The regulator I got did not come with a barrel connector on the hot wire.
Had to purchase that at autoparts store to complete wiring. Also the hot wire was almost too short to reach my connection block behind the battery.
Free shipping n Veterans discount
Drag Specialties supposed to be good product. Although the drag specialties stator I got last year went out in 15 months. Must of been a bad batch I received.
Free shipping n Veterans discount🇺🇸🪖👍🏼
I got a drag specialties stator n battery so figured I'd try the voltage regulator to get me back ridin
I love the comfort of this seat. I put it on my 23 street glide.
Order a pair of handle bar grips all ready put them on should have done this a couple years ago they seem to take some of vibration out.
Easy to find products that fit and replace old parts! Site was easy to navigate!
Need new ones
I needed tires for my Road Glide and within minutes I found them, verified their size and ordered them. The were here in less than a week. I'm super happy. This is the second set I've purchased from JP and will do it again!
Good price, good service. I'm never disappointed.
Excellent quality, comfort and ride.
The light easily mounted and the electric hookup was as expected, for the cost the turn signal should had been sequential. Overall the light is bright and adds a nice safety feature to wake up the zombies behind me.
Easy search for items which have been as expected quality items.
Wanted a clean factory looking highly visible tail light that was easy to install.
Website is decent. I've used j&p alot! The order Communication was horrible. I had to take my time to go through the chat process just to find out there was a multi party shipping, which my customer assistant didn't have a clue about my shipping. I was told I'd receive an email when shipment happens. Lack of communication is not for me. I'll be parting ways with J&P.
No answers or instant information about my order.
Used to be reliable.
Needed them.
Easy and fast. Shipped fast. Arrived in perfect condition.
Shopped here before.
To be seen better and see better at night.
I ordered a part for a 2001 volusia 800 and received a part for an 1988? 650.
I have not returned it yet. But will definitely return it for a refund.
History of good service.
Because I needed the part.
I like the variety of the parts, Easy to order, prompt shipping. Prices are good too! A great place to shop for all the aftermarket parts you need to make your bike unique. 👍
Products used:
Lighting part
Same as above
Very nice layout. Good variety of products. Very pleasant experience.
The front shocks cap nut socket was the right tool for the right price
A wrong product was packaged and shipped by J&P for a previous order. I contacted customer service and they corrected the mistake
Past experience
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JP Cycles is always the best place for me to go for parts I need for my motorcycle. The price is always fair and the shipping is always fast.
JP Cycles cares about their customers and it shows. I've tried other retailers and they are not even close to JPs service.
Harley Davidson did not offer the original part.
The seat didn't fit for the stock seat. It said it would but I couldn't put the back seat on with the Backrest
HogWorkz has a great reputation
Parts in stocks, quick and easy selection, awesome site, shipped overnight, saved my vacation
Bought from them before, always a pleasure to deal with
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and reference this review. Please include further details regarding your shopping experience/issue