• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8851

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,280
Neutral
317
Negative
243

Instant Feedback

35,938 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,396)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user rickn382
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Parts in stocks, quick and easy selection, awesome site, shipped overnight, saved my vacation

Reason I chose this business:

Bought from them before, always a pleasure to deal with

Quality
Thumbnail of user ryane572
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Easy to find what I needed and quick delivery! Always great service!

Reason I chose this business:

Best Selection for older motorcycles

Reason I chose this product:

Needed a new seat

Quality
Thumbnail of user jimo820
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Easy to find things on their website and excellent shipping

Quality
Thumbnail of user jeremyb1226
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Pretty quick and easy to find what i was looking for in the tire department with no issues

Reason I chose this business:

Like the customer service ive experienced in the past

Reason I chose this product:

Affordable prices

Quality
Thumbnail of user rickm1346
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

I ordered the tire for my Harley and received it in 2 days! Thanks guys!

Quality
Thumbnail of user matthewf1284
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Decent service and they had the tires in stock for delivery at the time

Reason I chose this business:

Available product

Quality
Thumbnail of user brianv940
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

I ordered replacement parts from JP cycles when the stator on my Dyna came apart. Got the parts faster than expected and everything works great.

Reason I chose this business:

Reasonable prices, and had good experience with them before.

Reason I chose this product:

I needed an upgrade from the factory rotor and stator.

Quality
Thumbnail of user charlesm3911
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

My helmet was too tight with medium pads. I can wear my helmet in comfort now.

Quality
Thumbnail of user johnm14779
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Good place to shop for parts needed get that are hard to find!.

Reason I chose this business:

Good. Company to get what I need!.

Quality
Thumbnail of user jamesw7000
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

My order was packaged great! It arrived fast and was exactly what we were looking for.

Reason I chose this business:

JP has a wide variety of QUALITY items!

Reason I chose this product:

Quality, color, and style of items

Quality
Thumbnail of user jamese2423
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Went to HD dealer for a new key ignition switch, that'll be $87 plus tax and shipping, should be a couple of weeks.

Went to j&p and spent $25...
THANK YOU GUYS

Quality
Thumbnail of user stephenh2592
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

All was handled re: my question & more!
Experience was Fantastic!

Reason I chose this business:

Easy ordering & return + great answers 👌

Reason I chose this product:

Quality & reviews

Thumbnail of user frankw1275
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

The man on customer service was great. He understood my plight and made the best of my situation.
He has manners!

Quality
Thumbnail of user corinned121
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

I used to work at Off Shore Cycles of Martha's Vineyard, Massachusetts where I was introduced to JP Cycle... That was about 30 years ago! Best parts store ever. I still have my original tie down and soft straps which were my first individual purchase. Keep up the great work!

Quality
Thumbnail of user aaronk612
2 reviews
0 helpful votes
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June 30th, 2024
Verified purchase

Needed a new brake line for my motorcycle. J&P had it in stock and at my door in 5 days. Part arrived as described and worked perfectly.

Reason I chose this business:

It was the only site with the item I needed.

Reason I chose this product:

It was exactly what I needed to finish my customization.

Quality
Thumbnail of user kurtisj17
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

The battery electrolyte leaked a bit in the bag, other then that everything works great.

Reason I chose this business:

Been using it since I started riding. Quick and easy ordering and delivery.

Reason I chose this product:

Quality name in batteries.

Quality
Thumbnail of user jtb153
JT
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Easy and affordable. Saved time and money. Didn't have to wait in line to get ripped off by Harley Davidson to replace a piece of rubber.

Quality
Thumbnail of user kortneyp8
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Great quality for a good price. Based on measurements I would have been a small but decided to size up and am glad I did.

Quality
Thumbnail of user philippem76
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

They work fine look good except they are a little to long. They have a little to much bend at the plug side to go back to the distributor. They Could be an 1" to 2" shorter.

Quality
Thumbnail of user dylanf315
1 review
0 helpful votes
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May 30th, 2024
Verified purchase
• Updated review

Purchased a sawicki 2 into 1 was super stoked to get a deal on it being a returned item only to find out it was returned due to a failed product that was re-sold. Luckily sawicki customer service was great and are going to send me a replacement but now it's just more down time waiting for parts to rebuild the exhaust..

Reason I chose this business:

Online easy experience

Reason I chose this product:

Super deal-bad results

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We do apologize you had an issue with your Open boxed item. We were unaware that the item was not as we described as an open box item and that there were issues more than that description. In the future if you have an issue please contact us and we will do all that we can to resolve the issue. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com

Thank hopefully it sounds amazing
May 17th, 2024
Verified site experience
• Previous review
10 4 rubber duck
March 27th, 2024
Verified site experience
• Previous review
Thumbnail of user johnb13208
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

A simple installation print with the products would be nice but I still haven't installed one of the items yet

Reason I chose this business:

Because of there vast Harley after market parts

Reason I chose this product:

They were needed

Thumbnail of user ericb3062
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Anytime I need a part for any of my bikes, J&P Cycles is the first place I go. Their vast catalog of parts and quick shipping keeps me coming back time and time again.

Quality
Thumbnail of user bgdadyek
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Easy and straightforward. Parts are good quality, and decently priced.

Reason I chose this business:

Great place to shop for my Fatboy.

Reason I chose this product:

I snap my lever housing.

Quality
Thumbnail of user johne3286
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I ordered my Arlen Ness air filter and it was on my porch the next day.
Very happy with everything.

Quality
Thumbnail of user garyc2486
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Easy site to navigate to, easy to order, broad choice of parts

Reason I chose this business:

Choice of products

Reason I chose this product:

Missing parts

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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