• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8856

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,285
Neutral
317
Negative
243

Instant Feedback

35,938 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,401)

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user markm3052
2 reviews
0 helpful votes
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July 24th, 2024
Verified purchase

Very easy to navigate the website and review several options

Quality
Thumbnail of user teda184
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

These blue James seals are easier to install than the factory part.

Reason I chose this business:

Ya got the part for me.

Service
Quality
Thumbnail of user audreyb463
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

We go to JP for all bikes, consistently a good experience for many years and many parts!

Quality
Thumbnail of user bradyn29
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Easy to navigate website. Very good descriptions. Thank you

Reason I chose this product:

Heard they were good

Thumbnail of user michaelm14587
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

My parts came very quickly and were perfect. Priced cheaper than the shops.

Reason I chose this business:

Great parts and prices

Reason I chose this product:

Couldn't get it at my local shop.

Quality
Thumbnail of user johnv2600
1 review
0 helpful votes
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July 25th, 2024
Verified purchase
• Updated review

A very helpful and answering questions when looking for parts

Was very fast and helpful.Even created a link in an email for the product I was looking for

Reason I chose this business:

Word of mouth on Facebook

Reason I chose this product:

Upgrading my 2005 Honda shadow aero

Service
Quality
Very fast and helpful response
July 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Word of mouth from other customers

Reason I chose this product:

Upgrade to my project honda shadow

Thumbnail of user lawrencef399
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Been well taken care of when any issues came up can't remember anything ever not up to satisfaction.
Will continue to be from J&P

Sent me too many speakers once and didn't know it, I sent back the extra six speakers and kept the one I ordered.

Reason I chose this business:

Been buying from them since they were the only place to go.

Reason I chose this product:

I know what products I want to use.

Service
Quality
Thumbnail of user johnh10326
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Pretty good turn around time, just wish it wasn't raining and I wasn't working when they delivered it but the product itself was still dry so that good

Quality
Thumbnail of user gromanp
1 review
0 helpful votes
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June 1st, 2024
Verified purchase

The shipping box looked like it sat in the rain, the top was completely crushed in it kinda looked like it got tossed around or someone was playing catch with it and kept dropping it. And the Kenwood box inside the shipping box was also crushed alone top. The starafom inside seemed to be intact so I'm hoping I don't have any issues with this product. (Being as it is a 4hr project to install on a motorcycle)

Reason I chose this business:

I have used J&P alot over the 19 yrs and they had always been stand up people and stood behind what they sell.
I would recommend them to any one any time.

Reason I chose this product:

I was thinking about putting a Rockford Fosgate system on my new Road Glide but got to looking into what some other were saying about them so I started looking for other sound systems, soundzz,pioneer, I chose Kenwood 1 seemed like it and some of the best reviews, it was motorcycle rated, and price, it has to take the vibration of being on a motorcycle and it has to be able to still work when riding in the rain.

Quality
Thumbnail of user davidp6509
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Quick and easy. The website is easy to navigate and has a good selection of products.

Reason I chose this business:

Free shipping

Reason I chose this product:

Brand name.

Service
Quality
Thumbnail of user alexv638
2 reviews
0 helpful votes
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May 29th, 2024
Verified purchase

Very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very good

Quality
Thumbnail of user pauld3356
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Product arrived very quickly. I was please with the rapid response and the quality of the packaging and the parts.

Quality
Thumbnail of user suzannes1281
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Very easy to find parts or add ons. Put in the year and model of bike to check fitment.

Very knowledgeable. Helpful!

Reason I chose this business:

Recommend from a friend.

Reason I chose this product:

The windshield was on sale. Also the quality of the windshield brand.

Service
Quality
Thumbnail of user toddn261
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Windscreen did'nt fit very well. I had to order a trim piece from CIRO for it to look decent.

Reason I chose this business:

Prior purchases

Reason I chose this product:

Pro duct reviews

Quality
Thumbnail of user marki772
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Your site was very easy to navigate. I received a notice they shipped the day after I ordered them.

Reason I chose this business:

Referred by a friend

Quality
Thumbnail of user aaronh1170
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

I ordered a set of exhaust gaskets. They sent me some. Now I have some.

Quality
Thumbnail of user trevorh389
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Got some brake pads and some lifters for my street glide and they were exactly what I needed

Quality
Thumbnail of user donaldb106
2 reviews
2 helpful votes
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June 7th, 2024
Verified purchase

Fast and easy would have been my review. However, J&P Cycles says I have to post at least 50 characters which is a pain. A box got shipped and arrived as it should. What's to say?

Reason I chose this business:

Not my first rodeo

Reason I chose this product:

Quality product and a company name that you can trust

Quality
Thumbnail of user gaylons6
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Product was good but if you want future good reviews don't make us type sentences. We are all busy with out own businesses

Quality
Thumbnail of user andreap1335
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

This is my first time using this site but everything went well, easy to navigate and we received the tire in a timely fashion.

Reason I chose this product:

Needed a tire yall were cheaper than others

Quality
Thumbnail of user glendaleb1
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Bought these to fix led headlight interference. Worked extremely well. Simple plug and play install.

Quality
Thumbnail of user richards6740
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

I had questions about which throttle cable to order an Randy made it very clear which one I needed

See above

Reason I chose this business:

Large selection especially for older bikes like mine

Reason I chose this product:

I’m fixing up to different bikes that have been sitting around a while

Service
Quality
Thumbnail of user loganh391
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Super easy process, came in quick and was easy to install. Makes the bike look great and performs better.

Reason I chose this business:

Reputable company I could trust.

Reason I chose this product:

Best performance and look for my motorcycle.

Quality
Thumbnail of user brucem1486
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase
• Updated review

I could not find a place for my 10 % discount so never got to use it

Reason I chose this business:

Your like harley Davidson

Quality
I could not find a place for my 10 % discount
July 12th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Your like harley Davidson

Thumbnail of user gradtj
2 reviews
0 helpful votes
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July 23rd, 2024
Verified purchase
• Updated review

For convenience and price J&P cycles are hard to beat. Thumbs up.

Reason I chose this business:

Solid company

Reason I chose this product:

Material and price

Quality
So far I have been satisfied with online shopping with...
May 9th, 2024
Verified site experience
• Previous review

So far I have been satisfied with online shopping with J&P Cycles.

Reason I chose this business:

Reputable business

Reason I chose this product:

Price and quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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