• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8860

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,289
Neutral
317
Negative
243

Instant Feedback

35,939 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,405)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user stephenp1513
2 reviews
0 helpful votes
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July 24th, 2024
Verified purchase

Had what I needed and a reasonable price. Good selection, fast shipping

Reason I chose this business:

They always have what I need

Reason I chose this product:

Going on an XC trip and needed them

Quality
Thumbnail of user brucem1486
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase
• Updated review

I could not find a place for my 10 % discount so never got to use it

Reason I chose this business:

Your like harley Davidson

Quality
I could not find a place for my 10 % discount
July 12th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Your like harley Davidson

Thumbnail of user gradtj
2 reviews
0 helpful votes
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July 23rd, 2024
Verified purchase
• Updated review

For convenience and price J&P cycles are hard to beat. Thumbs up.

Reason I chose this business:

Solid company

Reason I chose this product:

Material and price

Quality
So far I have been satisfied with online shopping with...
May 9th, 2024
Verified site experience
• Previous review

So far I have been satisfied with online shopping with J&P Cycles.

Reason I chose this business:

Reputable business

Reason I chose this product:

Price and quality

Thumbnail of user seanb1182
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Everything I was looking for to clean my bike, and better pricing than anywhere else.

Reason I chose this product:

What I was looking for

Quality
Thumbnail of user markl3768
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

I was in need of a new tire and this was the best place for the price.

Reason I chose this product:

In need of a tire

Quality
Thumbnail of user michaelm14400
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

2003 flhtcui original floorboards were shot. Drag specialties replacements were an exact fit and identical to the ones i replaced. Ordring was quick and easy, and the items shipped right away.

Reason I chose this business:

Have orderd from j&p before with no hassles and that positive experience brings me back when i need something else.

Reason I chose this product:

Looked like direct replacement for the originals.

Quality
Thumbnail of user jamesw6973
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

My experience was Good,disappointed Anamosa closed. It was great ride to go to Annmosa to get merchandise.

Reason I chose this business:

Frust choice

Thumbnail of user philj226
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Great selection of parts and products and reasonable prices keep me loyal as a customer.
Thanks everyone!

Quality
Thumbnail of user reneeh715
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Your option for two shipping needed to be called two day processing. I paid the extra charge for two day shipping but that is not what is really is. It means they will process and ship them items out of their warehouse in two days. It took 6 business days to arrive. When I thought I was getting the items in two business days. Other than that issues all is good.

That is when I found out that what I paid extra for was two day order processing not two day shipping.

Reason I chose this business:

Parts were cheap and received faster than HD

Reason I chose this product:

What to pull a small trailer behind my trike.

Service
Quality
Thumbnail of user williamd4137
1 review
0 helpful votes
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July 20th, 2024
Verified purchase
• Updated review

The parts fit, but this survey does little to encourage me to buy again.

Reason I chose this business:

First site I looked into

Reason I chose this product:

Because the OEMS are worn out

Okay so far, survey demands a drop in stars
September 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Kirk was out of stock on some items.

Reason I chose this product:

JP had in stock

Thumbnail of user jeffw2032
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Needed some items for the Harley, happened to google the parts and J&P Cycles came up. Ordering was easy and delivery was even better and quick.

Reason I chose this business:

Their website came up on an online search.

Reason I chose this product:

They were available and at a reasonable cost.

Quality
Thumbnail of user robertb6061
2 reviews
0 helpful votes
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May 20th, 2024
Verified purchase

I chose the 2-day shipping for $20 and I got a shipping tracking # 3 days later. By the time I actually got my product it was well over a week after ordering. I contacted J&P Cycles after about day 4 and asked for a refund of the $20 2 day shipping and they gave me back $15. Good on their part but if you want your parts quick I would shop somewhere else. J&P Cycles sure do have a lot of the good stuff in stock.

They got back to me asap with a refund for the 2 day shipping.

Reason I chose this business:

They have a lot of the good stuff in stock.

Reason I chose this product:

It was the same brand S&S as my carburetor and it was the master rebuild kit.

Service
Quality
Thumbnail of user christinab1694
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Great stuff good fit great color fog free.no more bugs in the eye

Reason I chose this product:

Need to protect my eyes

Quality
Thumbnail of user jonathanf797
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Placed my orders and received all of my products. Going to install it to enjoy my bike even more. She's been out of commission for a while and is alive again...

Reason I chose this business:

The dealership did not have the parts I required.

Reason I chose this product:

Parts are needed to beautify my bike.

Quality
Thumbnail of user frankb2003
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Fast and easy purchase, website clearly describes parts and fitment.

Reason I chose this business:

Looking for a hard to find accessory.

Reason I chose this product:

Replacement

Quality
Thumbnail of user danielg2911
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

I have bought a few of these shirts now for my Crew aboard the Pillager. We wear them a lot.and they still look great. I will continue to buy this shirt for its quality as long as you keep selling it.

Reason I chose this business:

Because I know I'm getting a quality product

Reason I chose this product:

I buy your cut off button downs for my crew, aboard the Pillager. A 41ft sailing vessel

Quality
Thumbnail of user gdubw1
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

I got the HogWorkz passenger footboards and the look great, passenger loves them too. Very easy install.

Reason I chose this business:

Good price plus veteran discount.

Reason I chose this product:

Matches my driver stream liner footboards perfectly.

Quality
Thumbnail of user trevorf167
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

The people were helpful but not pushy and asked questions to see if they could help us find anything we needed.

Reason I chose this business:

Saw this store as we were riding through and decided to stop.

Reason I chose this product:

I broke a floorboard the next day

Quality
Thumbnail of user charlesu105
2 reviews
0 helpful votes
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July 23rd, 2024
Verified purchase

Shipped the next day, got the tires quick. Like the tires, will order more.

Reason I chose this business:

Good service

Reason I chose this product:

Good product I have used before.

Quality
Thumbnail of user millerg28
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

One word "Great"! Great service, great product and great experience.

Reason I chose this business:

I used this company years ago and was very satisfied with their service and product.

Reason I chose this product:

Actually the first place I looked, they always have what I need.

Quality
Thumbnail of user brianb4819
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I had to re-tap the hole for return line, it was too tight to get the elbow started. Other than that, the part was perfect. It works great. Everything went well after that.

Quality
Thumbnail of user lylet28
2 reviews
0 helpful votes
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June 12th, 2024
Verified purchase

I've been getting my tres and other parts from J&P Cycles for a few years and have had a very satisfactory experience with them. I'll continue doing business with them for many years.

Quality
Thumbnail of user rickyt175
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Arrived on time and not damaged good overall experience. I have no issues to report. Website easy to navigate, good prices for good products. Just a good experience all around.

Reason I chose this business:

I've used them before and haven't had any issues with the parts of shipping methods and time. And have good quality products and website is easy to navigate.

Reason I chose this product:

Better lighting quality while riding my motorcycle, better visibility and decently priced for good quality products.

Quality
It was all good.
March 30th, 2024
Verified purchase
• Previous review

Good response time in getting my order shipped to me.

Reason I chose this business:

Seemed like a a good authentic place to order my parts

Reason I chose this product:

Needed the replaced.

Quality
Thumbnail of user jordanh745
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

I've always had good luck with j&p, and will continue to use them.

Reason I chose this business:

Have been using them for 10 years now.

Reason I chose this product:

Needed a bright headlight

Quality
Thumbnail of user michaelc10350
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Awesome company I always order my parts from j&p cycles thanks again

Reason I chose this business:

Great prices

Reason I chose this product:

They always have what I need

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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