• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,672 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user geraldw609
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Real quick on order and was easy to install. Look like good products and well designed. Directions were easy to follow and accurate. Had to remove a shield on the front that was not mentioned but was not hard to remove.

Reason I chose this business:

Price and quality

Reason I chose this product:

Want to lift my machine

Quality
Thumbnail of user shawnf444
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Other than the misleading pictures making the bag seem larger then it actually is, I had no problems.

Reason I chose this business:

I have used them before.

Reason I chose this product:

I needed a tank bag for my motorcycle.

Quality
Thumbnail of user pauls5812
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

What can I say. That's all I have to say. I have have nothing more to say.

Quality
Thumbnail of user nathanr654
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Very quick order deliver. I don't want to fill in more than that.

Reason I chose this business:

Good previous experience

Reason I chose this product:

Reasonable price

Quality
Thumbnail of user jayn701
Jay
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase

I ordered a seat you delivered a seat in good condition,and within the delivery dates promised.

Reason I chose this business:

Because you had a seat I liked at a price I was willing to pay

Reason I chose this product:

I needed a seat.

Quality
Thumbnail of user yourm123
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Always easy part finding, all the parts fit very well. Still upset about no stickers or swag

Reason I chose this business:

Best products

Reason I chose this product:

Time to change up the riding style

Quality
Always easy part finding
August 3rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Best products

Reason I chose this product:

Time to change up the riding style

Thumbnail of user eddies494
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Check JP Cycles out. It was good. No problems. Going to quit doing surveys.

Reason I chose this business:

Ordered parts many times.

Reason I chose this product:

Good products.

Quality
Thumbnail of user micheals190
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Like JP cycle always helpful website has changed not as user friendly

Reason I chose this business:

Like the product good price

Quality
Thumbnail of user franklinx5
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase
• Updated review

I was supposed to receive a discount code but never received 😂🤬 first time buying from your company did the email...did the text...
Nothing
Spent over 1400 and received everything 6 days later three different shippers

Quality
I was supposed to receive a discount code but never...
May 19th, 2024
Verified site experience
• Previous review

I was supposed to receive a discount code but never received 😂🤬 first time buying from your company did the email...did the text...
Nothing

Thumbnail of user ricke355
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Nothing exciting or detailed to tell. I ordered it, it showed up in a timely fashion.

Quality
Thumbnail of user stevej1544
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Got exactly what I ordered, and it was shipped within two days.

Reason I chose this business:

Convenience

Reason I chose this product:

Availability

Quality
Thumbnail of user charlesf1695
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Ordered a jiffy stand spring for my Road King and it was to big

Reason I chose this business:

I have had really good experiences before

Reason I chose this product:

Because I thought it would fit

Quality
Thumbnail of user claytonf82
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Customer service was awesome and easy to deal with about a shipping issue

Service
Quality
Thumbnail of user trentm154
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Love. The new tires got a great product at a really decent price. I haven't parked my bike since they got put on.

Quality
Thumbnail of user deanm666
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Quality parts at a fair price and always helpful people to deal with

Reason I chose this business:

Select of parts

Quality
Thumbnail of user carolew298
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Good company to work with. It took such a long time to get delivered that I had to find the part elsewhere.

Reason I chose this business:

Searching the internet.

Reason I chose this product:

Because that’s the part I needed asap so I could get to work.

Quality
Thumbnail of user joei600
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase
• Updated review

I have had great service in the past with J&P, although on my last two orders I only received partial shipment. I'm hoping it's supply chain issues and not a sign J&P is having employee problems. I will continue to do business with J&P for sure!

Reason I chose this business:

Usually fast service, fair prices.

Reason I chose this product:

Need them for my current project bike.

Service
Quality
Easy site to navigate
December 20th, 2023
Verified site experience
• Previous review

Easy site to navigate. Love the garage feature.

Thumbnail of user patricko720
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

Received order in a timely manner as was expected and was exactly what was ordered

Reason I chose this business:

Great price

Reason I chose this product:

What I needed for project

Quality
Thumbnail of user jeffreyg1161
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Not bad, except shipping info was not correct, usps problem.

Quality
Thumbnail of user stevenk1715
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Ordered parts, in stock and received in timely fashion. Will order again.

Reason I chose this business:

Parts in stock, parts unique to J&P

Reason I chose this product:

Repair and personal style

Quality
Thumbnail of user kennethd1051
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Solid parts, solid price, solid customer service. No complaints. I'll be back.

Unfortunately the clutch cable from the Burly kit broke after installation so I requested a replacement, but I was told that I needed to contact burly myself.

Reason I chose this business:

Price and availability

Reason I chose this product:

Price and compatibility.

Service
Quality
Thumbnail of user richardl3525
1 review
0 helpful votes
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August 10th, 2024
Verified purchase
• Updated review

Excellent place to shop. I would and will shop there again. Very good

Reason I chose this product:

Best place to buy them

Quality
Hard to find
July 6th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Because I have ordered this item before

Reason I chose this product:

I love it for my helmet

Thumbnail of user randys1479
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

Reordered cover that I had before and it is great/ Love the cover

Reason I chose this business:

Used before

Reason I chose this product:

Had it already

Quality
Thumbnail of user lanec87
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Easy process,fast delivery, very satisfied as always, good

Reason I chose this business:

I've used them before

Reason I chose this product:

All that were available

Quality
Thumbnail of user josephm4885
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Needed to order some parts they had them in stock. Cool you did you job

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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