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J&P Cycles has a rating of 4.7 stars from 9,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,970 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Have been doing business with J & P for many years. Have always had excellent experience with both Customer Service and the products supplied.
Reputation & experience with both service & products supplied
I order a replacement windshield for my Harley. The online customer service was great and they guaranteed the part would fit my bike. It arrived in protective packaging with a hex tool and care instructions. The part fit perfectly.
Wide selection of products
Easy to order just search what you want enter year make & model they will let you know if the part fits before purchasing.
Rating:
I recently had the pleasure of making an online purchase from JP Cycles, and I must say, it was an exceptionally smooth and satisfying experience. From start to finish, JP Cycles exceeded my expectations in every aspect.
First and foremost, the website is incredibly user-friendly and well-designed. Finding the exact motorcycle part I needed was a breeze, thanks to their intuitive search function and extensive product catalog. The detailed product descriptions, specifications, and customer reviews provided all the information I needed to make an informed decision.
The ordering process was seamless and hassle-free. JP Cycles offers various payment options, including secure online transactions, which gave me peace of mind. The checkout process was quick, and I received a confirmation email promptly.
What impressed me the most was the lightning-fast shipping. Despite being located across the country, my package arrived at my doorstep within a couple of days. The packaging was robust and ensured the safe delivery of my purchase.
Upon opening the package, I found my item to be exactly as described and in pristine condition. The quality of the product surpassed my expectations, and it was evident that JP Cycles takes great care in selecting their inventory.
Furthermore, the customer service provided by JP Cycles was outstanding. I had a few questions regarding the installation process, and their knowledgeable and friendly customer support team promptly responded to my inquiries, guiding me through the entire process.
Overall, my experience with JP Cycles was nothing short of exceptional. From their user-friendly website and extensive product range to their speedy shipping and excellent customer service, they have set a benchmark for online motorcycle parts shopping. I highly recommend JP Cycles to all motorcycle enthusiasts out there, and I will definitely be returning for my future needs.
Thank you, JP Cycles, for making my online purchase a seamless and enjoyable experience!
Reputable company
Needed replacement parts
They matched the kickstand to our specific bike. The process was very easy to do online and was shipped with expediency.
I enjoy the shirt I like to manufacturer the shirt and then I saw the 45 anniversary by then had to snag it now
I left my doctor I like to make her the shirt
The online store offers all the details you need to make a decision
Ease of use, wide selection
It fit the bill for what I was looking to accomplish
J&P Cycles is great. Quick access to thousands of products. But don't judge them by Amazon. You can order, receive, review, return, and receive a refund for something on Amazon before you J&P order will even ship!
But Amazon doesn't have this stuff.
Stuff I needed was available from J&P that was not available from other vendors.
I knew exactly what I wanted.
I can always find what I need at J&P at a great price! I will definitely shop here again.
I can always find what I need at J&P at a great price! I will definitely shop here again.
Wide selection and better prices.
Easy step by step online ordering process. Fast shipping, quality parts. I would recommend these guys for all your motorcycle parts and accessories.
Googled part for my bike and J&P Cycles popped up.
Lol I needed fork seal asap!
At first all speakers worked. Head unit worked as should. Now I have one rear speaker not working. I tested with another speaker. I didn't work. I grounded the negative speaker connection with another ground and got sound, but not half as good as right rear channel.
Ordered a new seat for my new low rider st easy to find easy to pick and it's a decent price shipping was fast
Never had a bad time with you guys
Nice looking seat figured there's gotta be a reason these saddleman stepups are so popular
Well. My order must have gotten lost somewhere in shipping and they resent me my order again at there exspence. Thanks
Extremely satisfied. I’ll shop there again. Thanks
Perfect fit, fast shipping, great communication, my go to business for parts. Great customer service. I was entirely satisfied, one heck of a lot cheaper than anything from HD.
Past experience
Easy, fast, I have always received excellent service from J&P. Highly recommended.
Had the part and price
Utilizing "my garage" feature speeds the search process for parts that fit your ride and warns you if it isn't a direct fit. I have several bikes so this is extremely handy.
Previous experience
I selected three on product because I have not had a chance to install them yet. Since I can't answer the question yet, I chose the middle. I have never had any problems with the products I have ordered in the past.
Quality, customer service ( I have used customer service via chat before but wasn't necessary this time), speediness of product arrival, and prices.
It was wheel bearings so that kind of speaks for itself
Ordered parts needed quickly did 2 day shipping got it on time and the order was correct
Available and good price
They were the right ones
Easy to use the site and found just what I wanted at a reasonable price.
Buying a gift for my son
Buying a gift for my son
Really good, always a pleasant experience, I continue to be amazed
Good choice of parts
Easy to navigate, large selections. Good value for the money.
Free shipping on tires to APO addresses
Converted lighting to LED
All was good, no complaints. A bit faster shipping would be perfect.
Good part selection
First time buyer and happy. Haven't been home to install or see the product. Over seas for work
Know the name
Found what I wanted
Thanks for veteran discount on a great product
Looks good, can't wait to install.
I purchased a few item for my bike and never received a tracking number or a shipped email. I had a purchase confirmation but that was it. Everything arrived but it was a crap shoot as to where anything was.
They where unable to help when I asked where my items were
Easy to find parts
Good reviews
Customer for 20 years. Never been disappointed. Keep coming back.
Customer for 20 years. Keep coming back.
Went well very happy great parts and customer service quick delivery
Return customer
They were what I needed
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
