• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1274
  • Quality
    8871

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,292
Neutral
317
Negative
244

Instant Feedback

35,976 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,415)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user donk542
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Thanks for veteran discount on a great product
Looks good, can't wait to install.

Quality
Thumbnail of user geraldr531
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

First time buyer and happy. Haven't been home to install or see the product. Over seas for work

Reason I chose this business:

Know the name

Reason I chose this product:

Found what I wanted

Quality
Thumbnail of user danielf2115
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Great 👍👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻

Quality
Thumbnail of user kerryo99
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

All was good, no complaints. A bit faster shipping would be perfect.

Reason I chose this business:

Good part selection

Quality
Thumbnail of user panheadd1
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Big fan of Simple and Easy. & I DO NOT LIKE TO PAY $HIPPING COST.
I purchased the tool on-the-line with free $hipping. (simple). I just click on this, then click on that, it showed up at my front door.

Reason I chose this business:

Free shipping

Reason I chose this product:

Read good reviews about this product. Thanks

Quality
Thumbnail of user denniss1868
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

Shipping policies should be connected with your check out. During check out you wanted to charge me $7.99 shipping when it should have been free. Everything was handled fast and correctly.

Reason I chose this business:

Had what I wanted at a price I could not pass up.

Reason I chose this product:

Hopefully, it is what I was looking for.

Service
Quality
Thumbnail of user rickp633
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase
• Updated review

The order was placed quickly and without set back...the product tracking was accurate and efficient.when the product arrived we discovered an error in labling caused a product to be shipped which we did not order.
The issue was addressed quickly and efficiently, we are in the middle of resolving the issue at this time.thanks for the effort hope to have a very long productive relationship with j&p cycles.

I explained mishap and documented the discrepincy, and we had a workable solution in short order. Waiting to see the results. Hopefully the insight gained will prevent a re-occurance of this shipping issue for others in the future...

Reason I chose this business:

Parts we were looking for were priced within our price range and availability looked good.

Reason I chose this product:

They were what we needed to make her bike more ergonomically correct.

Service
Quality
Came quick, try again!
May 23rd, 2024
Verified purchase
• Previous review

The order was placed quickly and without set back...the product tracking was accurate and efficient.when the product arrived we discovered an error in labling caused a product to be shipped which we did not order.
The issue was addressed quickly and efficiently, we are in the middle of resolving the issue at this time.thanks for the effort hope to have a very long productive relationship with j&p cycles.

Service
Quality
Thumbnail of user nathans1130
2 reviews
0 helpful votes
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May 25th, 2024
Verified purchase

Inhad dine my research for the product so that was as expected. New rider, so first helmet I've gotten. Fits well and comfortably, even with my glasses. Good windshield detents and ventilation. Shipping was quick and well packaged.

Reason I chose this business:

Reccomend by friends and coworkers.

Reason I chose this product:

Price, color, features and safety rating.

Quality
Thumbnail of user ericd1745
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

While none of the universal lights had a close enough design to OEM parts the one picked did a nice job

Reason I chose this business:

Not much choice out there

Reason I chose this product:

OEM lights discontinued

Quality
Thumbnail of user jackg1085
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Alway find what I need for my machine. Purchasing from a dealer is at least a 2 hour drive and it's a guess if they really have what I need. I was able to get what I needed within a few days and everything was exactly what I needed.

Reason I chose this business:

MC shop are not close

Reason I chose this product:

Maintenance

Quality
Thumbnail of user williamw1644
3 reviews
0 helpful votes
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July 16th, 2024
Verified purchase

I found what I wanted and the price was right. The gloves fit great and they are very comfortable

Reason I chose this business:

I needed a new pair of gloves

Reason I chose this product:

The ratings on this item were very good so I based my purchase on these ratings

Quality
Thumbnail of user kimberlym3115
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

We ordered a Dash Trim Switch Plate for our Harley. It came in a box that was so big. U could have fit an S&S carburetor cover in it. I understand the need to protect this for shipping reasons. But I believe a padded envelope would have worked instead of a huge box.

I still would recommend J&P cycles.

Reason I chose this business:

Have ordered parts before

Reason I chose this product:

I needed one

Quality
Thumbnail of user rickyb386
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

The shopping experience would be better if the bike I was shopping for was actually on your list of bikes. So if yall could add Titan motorcycle company to your list of bikes that would be great. It would be nice if you guys would do a better job at giving product descriptions. Not all 9f us are working on a factory bike. Believe it or not some of us actually do work on custom choppers. So giving a proper description of an item say like a old bag dipstick length diameter things like that would really be helpful and keep us from having to order the wrong damn thing and turn around and send it back and wait for something that might be rotten might not be right to come in. And another thing. How about shipping all of the parts the order in a single box ship the whole order at once not spread it out to where I have to wait a week and a half to two weeks for the parts that I need to get a bike up and going. Come on you're killing me with that crap. You take my money all at once right off the bat ship my parts at the same time where I received them at the same time when I need them.

Reason I chose this business:

Because I thought it would be a little easier than going to the dealership and having to deal with the guy behind the parts counter that don't know much but obviously I was wrong on that.

Reason I chose this product:

Because they're the parts I'm needing to get this bike up and going.

Quality
The shopping experience would be better if the bike...
May 28th, 2024
Verified site experience
• Previous review

The shopping experience would be better if the bike I was shopping for was actually on your list of bikes. So if yall could add Titan motorcycle company to your list of bikes that would be great.

Reason I chose this product:

Because they're the parts I'm needing.

It was good
February 12th, 2024
Verified site experience
• Previous review
Thumbnail of user michaelf5333
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Nice Sale Price! Hard to give a product a good review til it gets installed! I'm sure it's good! Vance & Hines makes good products! I'm sure I won't be disappointed!

Reason I chose this business:

Bought from before!

Service
Quality
Thumbnail of user neilw336
2 reviews
0 helpful votes
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July 15th, 2024
Verified purchase

Easy order and quick delivery, updates were frequent and helpful

Reason I chose this business:

Well known for variety and quality

Reason I chose this product:

Great reviews and known product history

Quality
Thumbnail of user carlosr1242
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

J&P Cycles always deliver! Awesome products at competitive prices and shipping times that can't be beat!

Reason I chose this business:

Because of your great product’s variety and easy to follow web page.

Reason I chose this product:

To improve my motorcycle’s performance.

Quality
Thumbnail of user kevinm1674
2 reviews
1 helpful vote
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June 26th, 2024
Verified purchase

Great purchase and customer service item actually arrived sooner then estimated which is always a plus

Reason I chose this business:

Product availability

Reason I chose this product:

Only prefer quality parts for my Electra glide

Quality
Thumbnail of user gunnarb20
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Only set of friction plates for an old sportster I've found that isn't $75+ I'm happy with the delivery speed as well

Reason I chose this business:

Cheapest set of plates I’ve found

Quality
Thumbnail of user toddm1189
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

I only needed to reuse my large spacer, cause the one it came with was too long, no big deal.
Just isn't crome...

Reason I chose this business:

Always have good service and quick shipping..

Reason I chose this product:

Needed them..

Quality
Thumbnail of user brandonm1377
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

This may be just the one bad experience I had, but it happens. I ordered a part along with other parts, but this one was missed by the supplier and never sent out. J&P reached out after is should have been delivered and got it out to me, but then it took a while in the mail and the post office said it was delivered, which didn't happen. Then after the post office claimed it was delivered, it magically showed up four days later. I know the mail stuff isn't J&Ps fault, but just adds to the experience.

Initial emails were good when J&P reached out to me, but not really the other way around.

Reason I chose this business:

I like that I can filter by my bike and get parts that fit without having the guess.

Reason I chose this product:

To customize my bike

Service
Quality
Thumbnail of user stephenl1808
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

J&P provided very good service & Prompt Delivery. The cycle gloves were just the right thing fo summer riding.

Quality
Thumbnail of user bretm127
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Ordered th tires online and received them within a few days. Fast and quick with no hassles!

Reason I chose this business:

Family use them for their motorcycle tires.

Reason I chose this product:

Size and fit for my motorcycle.

Quality
Thumbnail of user tamis346
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

The gloves were very nice and felt great but, the sizing was off. After measuring my hand like recommend. I bought size stated but they were 2 small.

Reason I chose this business:

They had what I was looking for and I have ordered from J&P Cycles several times before and was well pleased with my products.

Reason I chose this product:

Because that's what I wanted.

Quality
Thumbnail of user marks7465
2 reviews
0 helpful votes
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June 1st, 2024
Verified purchase

Thank you for the great service!
In hunting some odd Buell parts, I discovered a listing error (wrong part) and the crew at j&p were very helpful and took care of the return. Thanks again!

Prompt and courteous. Thank you!

Service
Quality
Thumbnail of user jeffreys2932
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

JP has been my go to company for all the Harley stuff for years now.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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