• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1274
  • Quality
    8871

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,292
Neutral
317
Negative
244

Instant Feedback

35,976 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,415)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user billyv203
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Unfortunately, the jacket I purchased did not fit. The return proceedure was pretty easy.
Thank you.
Bill

The return procedure was pretty easy and the representative was very helpful.

Reason I chose this business:

I liked the price of the Raex Jacket.

Reason I chose this product:

I was looking for a 3 season jacket.

Service
Quality
Thumbnail of user coreym441
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

I will buy from J&P again. Appreciate the military discount

Quality
Thumbnail of user peterd2435
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Ordered some parts, delivery was faster than expected. Will be ordering from J&P Cycles again.

Reason I chose this business:

They carried the brands I was looking for

Reason I chose this product:

Best quality and looks for the price.

Quality
Thumbnail of user bridgetj118
1 review
0 helpful votes
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July 16th, 2024
Verified purchase
• Updated review

The tires arrived quicker than expected and were perfect. Thank you.

Reason I chose this business:

Prices were competitive and reasonable.

Reason I chose this product:

Needed replacements

Quality
Ordering and Check out process was easy
March 29th, 2024
Verified site experience
• Previous review

Ordering and Check out process was easy. Thank You

Reason I chose this business:

Pricing was great

Reason I chose this product:

Needed new shoes for my bike

Thumbnail of user simonm494
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Awesome service, timely delivery and I will continue to shop here.

Reason I chose this business:

The prices were comparable or better than other sites.

Reason I chose this product:

It was time to replace them.

Quality
Thumbnail of user terryc1455
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Highly recommend these foot pegs no issues will be ordering another set.

Reason I chose this business:

Because I wanted to

Reason I chose this product:

Because my father wanted them

Quality
Thumbnail of user arthurh597
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Great service. The product t is as described. And it arrived in two days!
Very pleased!

Reason I chose this business:

Had what I was looking for

Reason I chose this product:

Reputation of product

Service
Quality
Thumbnail of user daver1270
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Inner shifter shaft stripped out. Found what I needed and received part super fast. Thanks again!

Reason I chose this business:

Reputable company

Reason I chose this product:

Exactly what I needed

Quality
Thumbnail of user lynnh1100
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Vehicle search was helpful. Many choices in stock all with goo reviews

Reason I chose this business:

Price. Convenience

Reason I chose this product:

Fit the bike

Quality
Thumbnail of user badhabith
2 reviews
0 helpful votes
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July 15th, 2024
Verified purchase

Got exactly what I ordered in a timely manner without and issues

Reason I chose this business:

Needed the parts and after searching J & P Cycles had what I needed

Reason I chose this product:

Had to replace and upgrade my old products so I ordered new ones

Quality
Thumbnail of user randalm69
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

I purposely bought the part shown because it showed the brake hoses being swedged at the junction block, not threaded. I chose it because the hose on my customers bike has had nothing but leak problems at the fittings since it was installed elsewhere. The one I received has hoses that screw into the t block, the same as on it, Had I wanted the 3 piece hose, I could have gotten it direct thru my supplier for considerably less, or on Amazon or ebay for less than what it cost thru J&P. The bike was down, the owner had no choice but to accept this one.

was told it was a sample picture provided by the manufacture. Manufactures website shows 3 pieces, not 1 as does the "sample foto" They would not price match of offer a partial refund (I buy direct from a couple different warehouse distributers thru my business". Offered to take it back. Owner said no, needs his bike as his truck is in the shop now too. Had no choice but to install it.,

Reason I chose this business:

They showed in stock. Needed it ASAP

Reason I chose this product:

It showed the hose as a 1 piece assembly NOT 3 pieces plus the bracket

Service
Quality
Thumbnail of user heatherl1319
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Always get great products and excellent customer service. Only negative is I paid for overnight shipping and it took 4 days to receive partial order and last item came following day.

Reason I chose this business:

Great website. Easy to find what you need.

Reason I chose this product:

Products are good value for what you pay.

Quality
Thumbnail of user brandonw1123
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

My ex is dating a black guy. She always was a terrible person. The two things really don't have much to do with one another, probably, I'm just sharing my experience. Comparatively, my time with you was bliss.

Way cooler than Darion

Reason I chose this business:

His name is Darion.

Reason I chose this product:

Hers wind sock slore-gash.

Service
Quality
Thumbnail of user robertd5200
1 review
0 helpful votes
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May 14th, 2024
Verified purchase
• Updated review

My item took 2 1/2 weeks to arrive. I called customer service department to inquire about my delivery date. Customer rep informed me she would award me a $10 reward towards next order item. Never received. Empty promise.

Called to ask about my order.

My item took 2 1/2 weeks to arrive. I called customer service department to inquire about my delivery date. Customer rep informed me she would award me a $10 reward towards next order item. Never received. Empty promise.

Service
Quality
Great selection, good prices
November 27th, 2023
Verified site experience
• Previous review

Great selection, good prices. Military discount

Thumbnail of user daved1126
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase
• Updated review

I was able to find the right part for my bike. It came within days. It was a great price

Reason I chose this business:

I was able to find the right part for my bike. It came within days. It was a great price

Reason I chose this product:

I was able to find the right part for my bike. It came within days. It was a great price

Quality
Brake light
March 10th, 2024
Verified purchase
• Previous review

Finally found this as a metal replacement to the plastic ones

Quality
Thumbnail of user robw775
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Always easy and if I can't find it myself the staff is fast and friendly to help me find it

Reason I chose this business:

The great Selection all kinds of motorcycles

Reason I chose this product:

I need a tube for my daughter bike

Quality
Thumbnail of user charlesb3855
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Service was fine but the part didn't exactly fit was to thick to use original screws.

Reason I chose this product:

Hard to find

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

You can return your purchase within 90 days. In order to qualify product must be in new, unused/uninstalled condition. All original packaging and tags must be included. Returns with ordinary wear and tear or damage caused by improper use or accidents will not be accepted.Returns will be refunded to the original form of payment once the items have been received and inspected.

Thumbnail of user tracyw1049
2 reviews
0 helpful votes
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June 16th, 2024
Verified purchase

Easy to order and fast delivery. Quality of product. I have ordered from here before and will in the future.

Reason I chose this business:

The quality and price

Reason I chose this product:

It was compatible with my motorcycle

Quality
Thumbnail of user michaelw7337
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

I miss the paper catalog mostly because looking through it you always found things you didn't know you could not live without until you saw them. The online catalog is not as useful. For this recent purchase I was looking for a heat shield for an old flus when searching under the bike it did not come up. Fortunately I had an old receipt from purchasing it many years ago and when I put the number in it came up and was able to get it. That was because the description didn't include my model year even though it is the one that fits my bike.

Reason I chose this business:

20 years ago when I got my first bike and catalogs where around it was my go to loved the company then!

Reason I chose this product:

They were what I needed

Quality
Thumbnail of user jamess9952
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Easy to order good service on time delivery great customer service

Reason I chose this business:

Previous good service

Reason I chose this product:

Good discipions

Quality
Thumbnail of user krism440
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Recieved the tires that I ordered in a timely fashion. Ordered from J&P many times. Never had any complaints

Reason I chose this business:

Been happy with then in the past. Most of what I need is in stock

Reason I chose this product:

They were the tires I wanted

Quality
Thumbnail of user keithh1450
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Always have good results using J&P cycles. I only use the best,forget the rest!

Reason I chose this business:

Fast ordering. Reasonable prices

Reason I chose this product:

They always have what I need and great prices. Excellent technical service.

Quality
Thumbnail of user davel1246
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

Thank you JP everything I needed to order use had in stock very pleased and delivery of order came in fast very satisfied Thank you 👍😊

Reason I chose this product:

Add on and replacement

Quality
Thumbnail of user michaelm14212
1 review
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase

Was able to talk through what I needed with the tech over the phone. The tech was patient attentive and provided excellent feedback. I have already made another purchase because of it. Highly recommend!

Quality
Thumbnail of user codig12
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Good Quality parts, fast shipping, and very fair pricing
Never had an issue with the part not fitting

They wouldn’t let me return my exhaust heat shield order the wrong one and the lady was so busy doing something else I got nothing but attitude…

Reason I chose this business:

Price are fair and very good Quality parts

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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