• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,416 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8873

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,293
Neutral
317
Negative
244

Instant Feedback

35,994 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,416)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user williamh5594
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Well I called to order parts for a 1983 Harley and the person wasn't sure what part to order so she set me up in technical support and they were very helpful. In a few days all my parts were in and matched the original parts so I'm very happy with them as I'm up and running!

Reason I chose this business:

Best selection of obsolete Harley parts

Reason I chose this product:

They were what I needed and j&p had them

Quality
Thumbnail of user clauden43
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

A weld on my previously welded upper belt guard on my 06 XL1200C broke. I went on my J&P cycles account and found an exact replacement in chrome for $61.00 shipped. I ordered it in my driveway. 3 days later the part came and it fit and looked factory.

Reason I chose this business:

It’s the place I go to when I need parts.

Reason I chose this product:

Price and quality

Quality
Thumbnail of user deborahj1548
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

We were greeting at the door, they took time to help us, and found what we needed.

Reason I chose this business:

Usually can find what you want or how to get it

Reason I chose this product:

Needed to replace pegs and wanted a new gear shifter

Quality
Thumbnail of user timm2213
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

I placed an order of a couple items and it was handled promptly. I received the items in the few days and installed them immediately. Couldn't have asked for quicker service.

Reason I chose this business:

First ones I thought of for the items I was looking for and they have been around for many years.

Reason I chose this product:

Because I needed them.

Quality
Thumbnail of user terranceb131
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Quick and easy, would do it again if needed. Thank you for being so quick.

Reason I chose this business:

Had what i needed

Reason I chose this product:

Fits my shovelhead

Quality
Thumbnail of user todde302
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Got what I ordered in a timely manner just wish I could add delivery instructions

Quality
Thumbnail of user randyp725
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Fast and easy like my sister in-law! It was the exact replacement for my factory tire.

Reason I chose this business:

Purchased from before

Reason I chose this product:

I have used this manufacture for years.

Quality
Thumbnail of user gregh1395
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

I have ordered a lot of products from you through the years, never dissatisfied

Reason I chose this business:

Experience and the price

Reason I chose this product:

I’ve used the tires before

Quality
Thumbnail of user dough723
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Quick and painless have shopped from JP a number of times, very good

Quality
Thumbnail of user mikem5053
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

All seemed fine to me. Shopped, paid, shipped and then received. Pretty simple.

Quality
Thumbnail of user ryanf972
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Order my parts and arrived faster than expected very happy with j&p every time I use them

Quality
Thumbnail of user dabrionw
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I ordered my parts with no issues and they came in a timely manor

Quality
Thumbnail of user dereks761
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Completely satisfied with the service and quality of my order

Reason I chose this business:

Easy ordering and the only place I was able to find the part I was looking for

Reason I chose this product:

Liked the way it looked

Quality
Thumbnail of user jameyv8
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Great,Product came in on time was packaged well no issues so far

Quality
Thumbnail of user fredericr41
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Awesome, all is great!
Great product for my Pan America!
Great Customer experience, You guys rock!
👍🏼

Reason I chose this business:

Easy to use website

Quality
Thumbnail of user mikeh3220
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Never buy from them again I needed a part and they are very slow to process. Said it was shipped next day but it wasn't shipped for 3-4 days later. I can not count on them for getting products in a timely manner.

Garbage

Reason I chose this business:

I don’t know

Reason I chose this product:

Needed them

Service
Quality
Thumbnail of user joec2589
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Part was too long to fit right on and too narrow to cover the fender up properly. Junk…

Reason I chose this business:

Usually good parts

Reason I chose this product:

Price and alleged fit

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

You can return your purchase within 90 days. In order to qualify product must be in new, unused/uninstalled condition. All original packaging and tags must be included. Returns with ordinary wear and tear or damage caused by improper use or accidents will not be accepted.Returns will be refunded to the original form of payment once the items have been received and inspected.

Thumbnail of user melvinm276
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

I had a compatibility question and Mike F was very helpful and responsive. Was able to find what I needed. AWESOME!

Reason I chose this business:

Previous experience

Reason I chose this product:

Needed a replacement accessory to existing part

Quality
Thumbnail of user michaelj3428
1 review
0 helpful votes
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June 14th, 2024
Verified purchase
• Updated review

Ordered some mirrors and they were delivered within a few days and that's what I liked. Didn't have to wait forever.

Reason I chose this business:

I heard the deliveries were quick and it was.

Reason I chose this product:

Looked cool

Quality
Ok its my first time
March 24th, 2024
Verified site experience
• Previous review
I ike it..
October 8th, 2023
Verified site experience
• Previous review

I ike it.they have a lot of nice stuff for bikes

Reason I chose this business:

Seen the part I need

Thumbnail of user chrisw3083
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Put them on my 2014 DL 1000. Love them. J&P Cycles thanks! Excellent price and super fast shipping just as advertised.

Reason I chose this business:

Price and saw them o line.

Reason I chose this product:

Price and reviews. Needed 80/20 tire.

Quality
Thumbnail of user allanq21
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I ordered a part for my Harley that did not fit, which according to the website it said it would and it was made for my year bike. Unfortunately because of your return policies I can't return it because I've opened the item so now I have to wear a 80+ dollar loss. But I will say at least ordering the part was easy.

Quality
Thumbnail of user brentk190
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Customer service is great and always recieve my orders in a short amount of time! When I'm up in strugis the staff at the store is always friendly and helpful!

Reason I chose this business:

Customer service and shipping have always been outstanding for me

Reason I chose this product:

The parts that I needed

Quality
Thumbnail of user geraldn167
2 reviews
0 helpful votes
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June 19th, 2024
Verified purchase

Very pleased. Fast and accurate ordering and shipping. Haven't had any reason to contact customer service.

Reason I chose this business:

Had the item looking for at a reasonable price along with fast shipping.

Reason I chose this product:

Was the style we were looking for

Quality
Thumbnail of user philw294
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

I like how the site helps you by telling you a selected part will fit your exact bike. That info prepares you for whether or not modifications are necessary.

Reason I chose this business:

I can’t remember

Reason I chose this product:

Required for general maintenance.

Quality
Thumbnail of user benjamink632
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

Fast shipping, reasonable prices. I received my order in time to go on a ride that I thought I'd miss.

Reason I chose this business:

Product was in stock that I needed.

Reason I chose this product:

I needed it for a replacement of a stock part that was worn out.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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