• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8872

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,292
Neutral
317
Negative
244

Instant Feedback

35,992 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,415)

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user jeffreyp1173
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Pleasant, no nonsense process as always
Always easy and fast

Quality
Thumbnail of user eddiem405
2 reviews
0 helpful votes
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July 13th, 2024
Verified purchase

It was great easy to put on the only thing I had to buy the seals from Harley

Reason I chose this business:

Responsible company

Reason I chose this product:

Best sound for my Harley

Quality
Thumbnail of user jamesm10589
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

I have shopped J&P before. I have always received my order in a reasonable time an they fit.

Reason I chose this business:

I trust them,

Reason I chose this product:

For my grandsons Harley.

Quality
Thumbnail of user hansd78
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

I don't like the fact that an automated/AI system is asking me questions before I have answers. In my opinion a HUMAN could hold and/or attention and ask the same question(s) with the timing and awareness to better judge or evaluate the product

Reason I chose this business:

Only source available for needed product(s) that doesn't require "manufacturer only" pricing

Reason I chose this product:

OEM compliant suggestion from talking to "technician" on phone

Service
Quality
Thumbnail of user thomasp2697
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

The product was easy to find, just hope it fits, wish there was a photo of the fit...

Reason I chose this product:

It was on the wish list

Quality
Thumbnail of user darrelln80
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Package was a day early, site was easy to navigate and ordering was easy as well

Quality
Thumbnail of user helenh1509
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Item I was looking for was in stock and no problems completing the transaction. I am recommending this the web site to my friends.

Reason I chose this business:

Appeared knowledgeable on the web site.

Reason I chose this product:

My son requested what I ordered

Quality
Thumbnail of user jcp57
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Wonderful experience. Made easy as possible. Contacted customer service and was extremely satisfied.

Service
Quality
Thumbnail of user ryana835
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Always has everything I need and want thanks for being a great company!

Reason I chose this business:

Because they are the best at what they do.

Reason I chose this product:

I need for safety

Quality
Thumbnail of user thomass4700
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Very easy to work with and quick shipping my experience was great

Reason I chose this business:

The only place that had everything I needed

Reason I chose this product:

Because of their reputation

Quality
Thumbnail of user xavierp101
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Package not damage and well packaged.will buy here again for sure

Quality
Thumbnail of user jadaw56
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Good quality and reasonably priced. Very pleased with my purchase

Reason I chose this business:

Good quality and price

Quality
Thumbnail of user billx384
2 reviews
0 helpful votes
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July 14th, 2024
Verified purchase

Excellent shopping experience and reasonable prices. Will shop with J&P again.

Reason I chose this business:

Ease of purchase

Reason I chose this product:

Needed cable.

Quality
Thumbnail of user johnu552
2 reviews
0 helpful votes
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July 14th, 2024
Verified purchase
• Updated review

Customer service superior, shipping and delivery time excellent. Why go anywhere else?

Quality
Always professional and helpful
March 10th, 2024
Verified site experience
• Previous review

Always professional and helpful. I've always had positive experiences with J&P!

Reason I chose this business:

You guys are the best!

Thumbnail of user dannyr492
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Super fast shipping!, Easy to navigate the website. Big selection of products.

Reason I chose this product:

They have just what I was looking for.

Quality
Thumbnail of user sergiot111
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Great it got delivered on time and everything arrived in perfect state

Quality
Thumbnail of user kevinw2591
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Item came faster than I expected
I would order from them again

Reason I chose this product:

Needed new foot pads

Quality
Thumbnail of user estebanl41
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Love the fact all u gotta do is put in your information about your bike and they give u want u need. No guess work

Reason I chose this business:

Because the price n the know how

Quality
Thumbnail of user thomasm5271
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Easy on-line ordering and quickly shipped to our home. Would highly recommend them to anyone in need of parts for their motorcycle

Reason I chose this business:

Free shipping

Quality
Thumbnail of user mindyf95
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Website allows to pinpoint your exact vehicle and what parts fit it. Easy to navigate and fast prompt delivery.

Reason I chose this business:

Always have had good luck with parts and service from J & P. Therefore has become our go to for our Harley needs.

Reason I chose this product:

Price and quality. Have had good luck in the past with similar if not the same parts. Stick with what works.

Quality
Thumbnail of user mauryh4
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Purchased tires through Cycle Gear online, had them shipped directly to store. They called 3 days later, took them in. Mounted, balanced...

Reason I chose this business:

Price and convenience

Quality
Thumbnail of user ianm1127
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

I ordered in store and had them shipped to my house, amazing customer service like always and the shipping was good. The product is far better than I could have imagined.

Service
Quality
Thumbnail of user danp1462
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Had the exact part I needed for a spectacular price. Ordered on a Sunday night and had it in my hands Wednesday.

Reason I chose this product:

Need to replace old part.

Quality
Thumbnail of user jordanp624
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

The braket didn't fit my existing quick release hardware so I ordered new hardware and it doesn't fit that either will probably return unless I can come up with a solution and that to the long shipping not very happy

Reason I chose this business:

Told it was cheaper then harley brand

Reason I chose this product:

Wanted a black bracket vs the chrome one the luggage came with

Quality
Thumbnail of user michaelg7195
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Always fast, efficient and effortless completing orders and even making returns

Return

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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