• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8875

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,294
Neutral
317
Negative
244

Instant Feedback

35,994 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,418)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user jefff1095
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

I was originally sent an apparently used product. When I shared a photo of it with the rep, she quickly approved a return and replacement.

Excellent!

Reason I chose this business:

I have purchased from J&P for decades.

Reason I chose this product:

I needed a luggage rack to protect a new paint job from loaded gear on long trips.

Service
Quality
Thumbnail of user marybetht25
1 review
0 helpful votes
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June 21st, 2024
Verified purchase
• Updated review

Excellent pricing, phenomenal and personalized service when you need it, and very quick shipping. What more could you ask for?

They pick up the phone and are very knowledgeable and answered all my questions.

Service
Quality
Easy checkout, fast shipping, great products
November 8th, 2023
Verified site experience
• Previous review

Easy checkout, fast shipping, great products. What more can you ask for?

Thumbnail of user williamf2675
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Only downfall with this site is when you click on shop by vehicle. They show clickable sizes of parts for your bike next to what the part number are. However, once you click on those, it takes you to a random list of parts that you still have to go back and check the size that you already clicked on. Quite annoying. Otherwise, I've been happy with all of my purchases from this site.

Reason I chose this business:

They offer many different brands AND Affirm to pay over time.

Reason I chose this product:

Needed upgrades for my older bike.

Quality
Thumbnail of user jimmyg321
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Have not installed these brake pads yet but they will replace the same pads that are on my trike now

Reason I chose this business:

Price was reasonable

Reason I chose this product:

Brake pads are same as the ones they are replacing

Quality
Thumbnail of user jesser867
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Everything went very well and was just what I needed and ordered. The shipping was fast so I could get back in the wind. Thanks again.

Reason I chose this business:

I always use j&p for my parts, if I ever have a problem their on it right away.

Reason I chose this product:

Only wanted the best for my poor old bike to keep it running as long as possible.

Quality
Thumbnail of user anthonyp717
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

Awesome prices, quality products and fast shipping. I always check J&P Cycles first for any parts I need (or want).

Reason I chose this business:

I always have a good experience when shopping J&P Cycles. I find the best quality and prices every time!

Reason I chose this product:

I chose this particular product because of the reviews and price. Great quality.

Quality
Thumbnail of user richardp3408
1 review
0 helpful votes
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June 14th, 2024
Verified purchase
• Updated review

Great no problem s at all.always on time. N no damage it idem.I will buy again for.jp cycles.tell a friend..

Reason I chose this business:

Can always trust them

Reason I chose this product:

Great parts

Quality
Good parts
February 5th, 2024
Verified site experience
• Previous review
Thumbnail of user kendalld69
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Experience was excellent and proud to give em my business and definitely will keep them in mind for future purchases

Reason I chose this business:

Local company

Reason I chose this product:

In was in stock and wants to give them my business

Quality
Thumbnail of user williamh5645
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

.y orders through the years have always arrived in a timely manner and have been exactly what I oorderec.

Reason I chose this business:

Ordered. Shopped here for uearz

Reason I chose this product:

They were what I needed at the time

Quality
Thumbnail of user shaunh111
2 reviews
0 helpful votes
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July 12th, 2024
Verified purchase

Received what I have ordered in a timely matter They were very good tires

Reason I chose this business:

Reasonable price

Reason I chose this product:

Very good tire long lasting and I recommend them very well

Quality
Thumbnail of user williamg3311
1 review
0 helpful votes
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July 13th, 2024
Verified purchase
• Updated review

Easy site to find what you are looking for and make sure it fits!

Reason I chose this business:

Past experience

Reason I chose this product:

Working to make my bike comfortable for my wife

Quality
Nice website, good selection, easy to navigate
January 10th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had what I was looking for at a good price

Thumbnail of user davidw8024
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Awesome easy experience great products super fast shipping

Reason I chose this business:

Return customer

Reason I chose this product:

Power upgrade

Quality
Thumbnail of user jonv197
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Smooth transition… easy communicate and fast shipping! Will def doing business with you again.

Reason I chose this business:

Found it on website

Reason I chose this product:

Only tires product that i can find

Quality
Thumbnail of user mikei749
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

They're a pain in the $#*! to put on but they look good, nice tight fitment.

Reason I chose this business:

The products

Quality
Thumbnail of user marcb887
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Products, customer service, timely delivery has all been better than expected

Quality
Thumbnail of user danielo1611
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Fast prompt delivery. No issues with ordering or delivering.

Reason I chose this business:

Ordered from before

Reason I chose this product:

Accessory item

Quality
Thumbnail of user charless3906
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Very happy with products. Great quality and prices. Fast shipping.

Quality
Thumbnail of user timj634
3 reviews
0 helpful votes
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July 12th, 2024
Verified purchase

Everything was in stock and fast shipping
Have a great selection of products

Reason I chose this business:

Past experience

Reason I chose this product:

What I was looking for

Quality
Thumbnail of user roberth7518
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

Excellent service. Fast shipment of product. Enjoyed how friendly the site was.

Reason I chose this product:

Browser sent me to them

Quality
Thumbnail of user tommys396
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

All the parts arrived quickly and packaged well, very good.

Reason I chose this business:

Prices and availability.

Reason I chose this product:

Good reviews.

Quality
Thumbnail of user frankiem166
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Great stuff loved it worked great for my bike. The heavy duty progressive shocks are perfect

Reason I chose this business:

They had what I wanted

Reason I chose this product:

I need them

Quality
Thumbnail of user stevenl2198
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Have not installed exhaust yet but I can tell you that this sure is a good looking exhaust. Should look and sound awesome on a 97 sporty!

Quality
Thumbnail of user deanm650
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Just good people trying to make a difference in life will shop there for other parts for my motorcycle

Reason I chose this business:

Daytona Beach fl went their qwit often

Reason I chose this product:

Seen on many motorcycle liked the seat

Quality
Thumbnail of user allenm571
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

Have always had good experiences with j&p cycles especially fast delivery. May cost a bit more but worth it to me for fast delivery and quality parts.

Quality
Thumbnail of user frankk933
3 reviews
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase
• Updated review

You guys are always great to work with! On time, and packaged correctly. Wish shipping costs were cheaper, but I understand cost is cost.

Reason I chose this business:

Selection, price, prompt delivery.

Reason I chose this product:

Building a custom bike.

Quality
Easy, priced fairly, free freight!
November 8th, 2023
Verified site experience
• Previous review

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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