• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8876

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,295
Neutral
317
Negative
244

Instant Feedback

35,996 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,419)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user williams7411
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Used jp cycles for years never disappointed parts delivered on time always got what was ordered

Reason I chose this business:

Has the parts

Reason I chose this product:

Used for vehicle

Quality
Thumbnail of user charlief179
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Every thing from pricing to ordering shipping and product received was perfect.

Reason I chose this business:

Have what I need at a decent price and free shipping and also offer veterans discount.

Quality
Thumbnail of user jima1124
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

Quick an easy to find what I was looking for. Great having the fits your bike section!

Reason I chose this business:

Great service

Quality
Thumbnail of user troyd299
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Perfect and fast very helpful Great down home folks with no stressful reply

Great

Reason I chose this business:

Great parts and fast

Service
Quality
Thumbnail of user woodym31
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Worked as I expected. Does help with heating issues. Thanks a lot

Reason I chose this business:

Large company

Reason I chose this product:

Cooling my Harley

Quality
Thumbnail of user johnd3741
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase
• Updated review

Havent bought anything recently, but im a repeat customer, that says something!

Quality
Pretty easy to find & order what I was looking for
November 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

I needed a known quality part for my Son's Christmas/Birthday present

Thumbnail of user perrys217
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Not thinking, went on internet and ordered oil. After putting it in my heritage, had a lot of noise. Drained it, inspected everything, figured wrong weight. Ordered thru jp cycle, back on the road again

Ordered item that said free shipping but was charged shipping. Called was told needed to order thru revzilla. Shipping charge was refunded

Reason I chose this business:

Can trust them for the right items

Reason I chose this product:

All the products have been good with the exception of the ignition switch’s that shorten out

Service
Quality
Thumbnail of user beecherw
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Helmets I bought did not work out and they took them back with out any problems

told me what to do and it worked

Reason I chose this business:

Had what I needed and they did what they said they would do on a order before

Reason I chose this product:

What was needed

Service
Quality
Thumbnail of user mandym382
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

I will always order from J&P. Prompt deliveries every time I order. Have never had an issue.

Reason I chose this business:

Always have want I am looking for!

Reason I chose this product:

Love Kyrkakun hand grips for my motorcycles 🏍.

Quality
Thumbnail of user danielb3884
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase
• Updated review

Not much of an experience, I ordered what I wanted, and they said it in short time.

Quality
The checkout procedure was a little confusing
April 7th, 2024
Verified site experience
• Previous review

The checkout procedure was a little confusing. I had a question about shipping, which was never answered by your robot chat box. I don't have a mailbox at this address so I needed to have UPS at FedEx shipping. I went ahead and placed the order. I'll either get it or you'll get it back.

Thumbnail of user adamh1510
1 review
0 helpful votes
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May 28th, 2024
Verified purchase
• Updated review

Ordered tires for my 2005 Sportster XL883C. I did make an error in ordering the rear tire. J&P Cycles was great to work with on helping me return and order the correct tire.

Very helpful

Reason I chose this business:

I was recommended to use J&P Cycles by my boss and friends.

Reason I chose this product:

I was in need of tires and was on a budget.

Service
Quality
Even though I ordered the wrong tire the first time...
May 26th, 2024
Verified site experience
• Previous review

Even though I ordered the wrong tire the first time ordering. Everyone was very helpful on getting things returned so I could order the correct tire. Will be using J&P Cycles for future orders.

Reason I chose this business:

Recommended by friends.

Thumbnail of user scottw2674
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase
• Updated review

Missed my veteran discount somehow. Happy with the backrest, was exactly what I thought it would be.

Reason I chose this business:

Because I always do

Reason I chose this product:

Because it should fit my Mustang seat

Quality
I would have been satisfied with the product but it wasn't the proper part for my triglide.
June 13th, 2024
Verified purchase
• Previous review

Was sent the wrong part. Returned it today. J&P cycles was very friendly about the return. Let's see how timely they are at returning my money. I reordered another part from them, same day that I requested the return. I have been a customer for over twenty five years.

I was told they normally charge to return but because I was a loyal customer they would waive that fee.

Reason I chose this business:

They have always been quick getting my parts to me. This is the first time I’ve gotten a part that wasn’t what I needed or couldn’t fit my bike.

Reason I chose this product:

I was under the assumption that it would fit my triglide.

Service
Quality
Thumbnail of user johnm14610
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Great company to order from! I ordered shirts and a helmet. The order was easy, fast and shipped in reasonable time. Thank you

Reason I chose this business:

Researched items I was looking for and found this site

Quality
Thumbnail of user briann1491
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Product does not fit, I ordered a pair of boots and they feel like they're the next size up from what I ordered.

Reason I chose this business:

I heard good things about J&P Cycles.
I read some reviews that lead me to my choice.

Reason I chose this product:

I like the look.

Quality
Thumbnail of user alfredg200
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

A member for years I've bought parts for many different motorcycles and never had any issues
With them

Reason I chose this business:

Vast inventory for many different motorcycles

Reason I chose this product:

Love the products never had an issue with them

Quality
Thumbnail of user michaelb12466
2 reviews
0 helpful votes
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May 14th, 2024
Verified purchase

1st time shopping with J&P! Excited about purchase and its arrival,but sorting the transaction there was a promo for first time buyers and it was not accessible to my particular purchase! I am trying to decide if I will purchase again with J&P?!?!

Reason I chose this business:

Because you had the parts in variety that I was searching for. For my particular bike and I am looking@ other possible purchases to upgrade my look!

Reason I chose this product:

Availability and price!

Service
Quality
Thumbnail of user allenp326
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

Ordering was easy and the price was reasonable. Shipping was a little slow but OK. The product was difficult to install, directions were terrible.

Reason I chose this product:

Reviews said it was a good product for the price.

Quality
Thumbnail of user matthews3221
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Lots of choices for all models of bikes. Good prices and quick shipping of the grips.

Reason I chose this business:

Web search for motorcycle parts and this was a sponsored search result.

Reason I chose this product:

I was looking for new handgrips for my Honda 1300VTXS amd was able to find options to choose from.

Quality
Thumbnail of user colec143
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

Took an extra couple days for it to arrive. Im receiving this email for feedback from a recent purchase i made 2 months ago. Kinda sketch

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Thumbnail of user michaelm4259
2 reviews
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

Purchased this product for my sons new bike. Was told by J&P that my order had shipped. It had Not Shipped. It didn't ship for another week. I sent them an email stating that I would not buy anything else from them that I would need in the near future. I meant it.

Received an email stating they had received mine.

Service
Quality
Excellent job..
April 29th, 2024
Verified site experience
• Previous review

Excellent job..

Thumbnail of user nathand756
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

J&P is the first place I go for parts. Always have what I need.

Reason I chose this business:

Have placed multiple orders

Reason I chose this product:

Style of helmet I was looking for and it has good reviews.

Quality
Thumbnail of user lorase
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

I purchased two batteries for my old RD350 motorcycles and the site worked well, the batteries arrived quickly and worked.

Reason I chose this business:

Google search

Reason I chose this product:

Great price

Quality
Thumbnail of user daveg1294
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Everything fit perfect and looks great! They always have been quick to get your product to you, that is important to me.

Reason I chose this business:

Been dealing with J&P for a while. Just got away from bikes for a while but I'm back and building again.

Reason I chose this product:

Always start with safety, lights are a great place to start.

Quality
Thumbnail of user ronaldo351
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase
• Updated review

Using the garage made finding the right part easily, automatically loaded the size that I needed when I clicked on the parts category

Reason I chose this business:

Good customer service, good history and previous experience.

Reason I chose this product:

It's that time again, another tire worn out.

Quality
My overall experience beginning to end
March 30th, 2024
Verified purchase
• Previous review

Quick and easy to find exactly what I wanted. J&P did a good packing job, thankfully because the order arrived with the box badly damaged, bad enough that I thought that there would either be missing or damaged items inside. Thankfully nothing was gone, and the packing job was such that also nothing was damaged.

Reason I chose this business:

Past experience

Reason I chose this product:

Needed for service

Quality
Thumbnail of user justa68
1 review
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase

I'm working...got interrupted a zillion times... and had to come back to the cart screen and it all still went through. I thought I was going to have to go back and start over, so I'm really glad your system stays up so you saved me a bunch of time. Much appreciated! Thankyou.

Reason I chose this business:

Where I bought the last helmet

Reason I chose this product:

I like stuff that works for me.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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