• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8878

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,295
Neutral
317
Negative
244

Instant Feedback

35,999 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,421)

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user markusw70
2 reviews
0 helpful votes
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July 8th, 2024
Verified purchase

Very good experience. Fast delivery. Great product. Fits perfectly

Reason I chose this business:

Wide variety of products

Reason I chose this product:

Size and fit that I needed

Quality
Thumbnail of user charlesh3368
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

We all know H D stands for hundred dollars and only sell u stock

Quality
Thumbnail of user bend969
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Friendly knowledgeable staff, great looking well stocked store. Easy to get to plenty of motorcycle parking

Reason I chose this business:

They usually have the parts I need in stock. Orders are delivered quickly, no hassle shipping

Reason I chose this product:

Value and quality

Quality
Thumbnail of user michaels13004
1 review
0 helpful votes
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May 19th, 2024
Verified purchase
• Updated review

Bought the same exact bars (in chrome though) directly from KST a few years back at Biketoberfest in Daytona Beach. They were $225...wish I would have known then that J&P had them so much cheaper.
Love the bars- hands down the most comfortable bars I have ridden with. On my 3rd set- 2 on Road glides, and one on a Nightster.

Reason I chose this business:

Price was LOW.

Reason I chose this product:

Had them before and loved them.

Quality
Easy to find parts that fit
May 7th, 2024
Verified site experience
• Previous review

Easy to find parts that fit. Decent selection. Decent prices.

Reason I chose this product:

Chosen in the past and liked the product.

Thumbnail of user ronw1024
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

The service tech was the best and the merchandise was the best. Unfortunately, it was my mistake and my mistake only for ordering the wrong part. I would recommend that you just know what it is that you are buying.

Reason I chose this business:

Solid reputation!

Reason I chose this product:

I love the Metzler product. Unfortunately I didn't know I was ordering a white wall because I didn't pay attention to the information. My mistake!

Quality
Thumbnail of user scottn1190
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Great customer service. Seat looks great. Haven't installed it yet, as motor is in shop.

Reason I chose this business:

Previous purchased products from JP

Quality
Thumbnail of user dons1339
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

I have a Honda VTX 1800R. I entered the make and model of my motorcycle into the website, and these mirrors had been included in the results. I like the mirrors so I ordered them. Nowhere did it say that I needed additional mounting hardware for a metric motorcycle. When they arrived I could not install them because I did not have the included mounting hardware. Very disappointed. Now I have to purchase not only one set of mounting hardware but two sets and break them apart because the sets only have two bolts. The bolts are for a regular 10 mm right side and a Yamaha left side which is reverse threads. The mounting hardware doesn't come with three bolts. Very very disappointed.

Reason I chose this business:

Always been great

Reason I chose this product:

Need replacement

Service
Quality
Thumbnail of user jacobo317
1 review
0 helpful votes
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June 27th, 2024
Verified purchase
• Updated review

Good work on all the thing so nice items fit perfectly. Except a couple items ago I had an issue.

Reason I chose this business:

Good company

Reason I chose this product:

Want that product necessary for my rebuild

Quality
Good work on all the thing so nice items fit perfectly
June 16th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good company

Reason I chose this product:


Want that product necessary for my rebuild

Excited to see products now thanks
January 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Happy with your great quality products!

Thumbnail of user bobd1219
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

J & P has hard to find parts for older bikes. My 1st spot to shop.

Quality
Thumbnail of user benjaminp584
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

It was what you would expect the parts came and were on time and as advertised

Quality
Thumbnail of user victorh508
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Placing my order was way to easy, delivered in a reasonable time and is a quality product.

Reason I chose this product:

Quality product

Thumbnail of user ronnies358
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Ordered a part that was specified to fit my vehicle. It did not. Refused to take a partial return, even though the items are separate packages and can be bought separately on the site.

Reason I chose this business:

It was a mistake. I will not be a returning customer

Reason I chose this product:

Needed a headlight

Service
Quality
Thumbnail of user howardb549
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Just stop the pop up crapp I could hardly shop on your website because of all the pop-ups ads

Reason I chose this business:

Just browsing looking for the covers

Reason I chose this product:

It looks just like the ones I have that are flaking

Quality
Thumbnail of user kevinv930
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Great products with good prices and you stand behind your products.

Got bad part and when I called you shipped another one quick.

Reason I chose this business:

It's where I go for Harley parts.

Service
Quality
Thumbnail of user roberth7444
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Easy to use as it should be. Would have been a lot easier if I didn't have to put in 50 characters seriously..

Reason I chose this business:

Bike parts...

Reason I chose this product:

Needed tires

Quality
Thumbnail of user diannes555
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

No problem with the order or delivery of the items that I ordered.

Quality
Thumbnail of user tomw1943
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Short a bracket called costmer service was tolled it would be shipped at no charge never got it gave up and ordered it from amazon

no follow up on promise

Service
Quality
Thumbnail of user patricke462
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Repeat customer. Why buy from the Chinese on Amazon? Quick, easy and great customer service. Website easily ensures fit and compatibility with my motorcycles. This is the third set of tires I've purchased and I'll use them again.

Reason I chose this business:

I've ordered in the past and haver seen you down at Daytona.

Reason I chose this product:

You were out of stock of the Pirelli tires so I chose this brand.

Quality
Thumbnail of user billyi169
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

A great item to get next will be the bag that fits it, looks good and fits perfectly

Reason I chose this business:

Harley does not offer this item

Reason I chose this product:

Fits my motorcycle without changing the seat

Service
Quality
Thumbnail of user antonioh260
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Fast shipping, got some items the next day without paying anything extra. Items come well packaged and exactly what you expect. Will continue ordering everything possible from J&P.

Reason I chose this business:

Had good experiences in the past.

Reason I chose this product:

Wanted a different windshield, wanted that specific seat and the price was right.

Quality
Thumbnail of user donaldr1221
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

It was good. Got the really my quick. It was everything I thought it would be.

Quality
Thumbnail of user christinap1012
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

The shirts and hoodie I purchased were sized well and did not shrink when washed. The hoodie was nice and thick and the shirts were every soft.

Reason I chose this business:

Had a gift card.

Reason I chose this product:

I didn't feel comfortable buying parts for my bike online so I went with shirts and a hoodie.

Quality
Thumbnail of user johng7557
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

All I can say about my experience with J&P Is that they over exceeded my expectations on the quality of parts? I ordered for my harley davison.

Reason I chose this business:

Like most people price was a factor. But I was ordering for my Harley, Davidson, so parts availability. What's the number one thing

Reason I chose this product:

Availabilities was the biggest factor

Quality
Thumbnail of user davidq804
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Everything went well. However why do you not also include certain government employees in your first responder criteria? You list military, police, fire and ems but you do not include road construction workers. We also are considered first responders. Any time there is natural or even terroristic disasters we are also required to respond. We do so much more than just repair roadways. We are the ones who salt, sand, plow and clear roads impacted by severe weather. We also clear roads and other things during unnatural disasters. Many times we react much faster than any company with trucks and equipment to remove or move structures in search of survivors from all types of disasters. Thank you

Reason I chose this business:

Convenient and customer service

Reason I chose this product:

Price and quality

Quality
Thumbnail of user beaup44
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

The website is just like the competitors so no difference there. The prices and selection are almost the exact same as other sites. The HUGE difference is shipping! I won't order again through j&p for this reason. Their closest competitor can have the products at my door FOR FREE 1 week sooner than j&p and for the same price. As well, an accurate tracking system is in place for the competitors shipping company with up to date tracking information. Not with j&p unless you want to fork out more money.

Reason I chose this business:

Trying to see if the negative reviews I read were accurate. Sadly they were.

Reason I chose this product:

It appeared to be a good choice.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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